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Watseka Ford Lincoln

(208 reviews)
Visit Watseka Ford Lincoln
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (815) 515-9031 (815) 515-9031
Used (815) 515-0119 (815) 515-0119
Service (815) 515-9030 (815) 515-9030

Reviews

(208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Watseka Ford Lincoln from DealerRater.

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car maintenance

Always happy to give advice when asked. Technicians are top quality. Always feel like I am well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for your review Larry. Our service department prides themselves on providing complete customer satisfaction so if you ever need anything, please feel free to reach out to us.

Watseka ford

There service department is very helpful there very friendly and professional .They tell you up front about the parts and maintance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great to read such wonderful comments about your recent experience with us, Larry! We hope to be of service to you again! Take care!

Awsome place to purchase a vehicle

It is always a pleasant experience!!!! Everyone is always so nice and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for the review Yvette!

Hometown Pride

Great Customer Service from scheduling appointments to servicing my New Ford Explorer. Couldn't be happier with My Watseka Ford Dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Customer Service

Staff was friendly and courteous. Service was done in a timely manner. There was a recall I was not aware of so that was taken care of as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear that everything was completed to your satisfaction, Reid! We hope to see you again soon!

Best dealership EVER!!!!

Best dealership around!! Not only do they treat you well they fight to get you the best deal!! Make sure you see Kendall for sales and follow up with the service department too!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kendall

Great experience with Kendall on my enclave purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad to hear you had a pleasant experience. If you ever need anything, please feel free to reach out to us.

Car purchase and service, excellent

I would recommend this dealership. We were going to look at a mustang convertible but another salesman sold it before we could get there. John Bell went out of his way to get us the color we wanted. Kendall is a great salesperson. She made the process easy and uncomplicated. RD in service does a great job as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glad to hear we could find a vehicle that would work for you. Let us know if you ever need anything.

Best Full Service Available

Kendall was great to work with on our purchase. The service department is great to work with. I have always had the work completed by the time promised. They don't try to up-sell anything...only provide what is needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We really appreciate your feedback! Thank you so much for choosing Watseka Ford Lincoln, Inc. as your first choice for service!

Great place and great people. Awesome experience!!

Our saleswoman was Kendall and she was great!! She worked her tail off to get our price to where we needed it. The whole group at Watseka Ford is great and they do what they can for you. Thank you so much for helping us get our truck we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carrie, your positive review means a lot to us and we?re happy we could help you! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!