Reviews
Write a review2007 gmc
Requested to be contacted by dealership was NEVER emailed back! Very disappointed in the lack of customer service was interested in purchasing a vehicle with my vehicle as a trade in
2007 gmc
Requested to be contacted by dealership was NEVER emailed back! Very disappointed in the lack of customer service was interested in purchasing a vehicle with my vehicle as a trade in
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ryan, Oscar here at Heartland Chevrolet Buick in Lexington, NE. I just received an email and read your review. I apologize for the lack of customer service you received from us. I would like to personally call you. What is the best number to contact you?
so so
In overall, it was not bad. A dealer was friendly, however, in some parts on the process of buying a car, it was not great. There were some minor problems on a car, but there was no comment about that.
so so
In overall, it was not bad. A dealer was friendly, however, in some parts on the process of buying a car, it was not great. There were some minor problems on a car, but there was no comment about that.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Back Row Special
We were seeking a replacement for our older totaled out crossover SUV and located exactly what we wanted at this dealership on Cars.com. I drove the 325 miles to see the car and it was what I thought it would be. Manny was extremely helpful in putting a deal together while taking care of other clients and accommodating my dogs on a very hot day. Because of the customer service and smooth process with this purchase I wouldn’t hesitate to purchase another vehicle here and recommend Platte Valley Auto Sales to others.
Back Row Special
We were seeking a replacement for our older totaled out crossover SUV and located exactly what we wanted at this dealership on Cars.com. I drove the 325 miles to see the car and it was what I thought it would be. Manny was extremely helpful in putting a deal together while taking care of other clients and accommodating my dogs on a very hot day. Because of the customer service and smooth process with this purchase I wouldn’t hesitate to purchase another vehicle here and recommend Platte Valley Auto Sales to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad your experience was a Great one. Thank you for the kind review.
Good service
They were quick to respond to my questions and were very helpful in giving quality information to me. I would recommend dealing with this dealer because they are loyal and trustworthy.
Good service
They were quick to respond to my questions and were very helpful in giving quality information to me. I would recommend dealing with this dealer because they are loyal and trustworthy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
My review of service
They are always there for me when I need help I live alone and am 83 it is difficult to take care of my car without help from a reliable customer service
My review of service
They are always there for me when I need help I live alone and am 83 it is difficult to take care of my car without help from a reliable customer service
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change
everything was good. They washed my car but did not dry it. I believe the reason for this was because I was in a hurry to get to work. Also I was not given a car to get around while my car was being serviced.
oil change
everything was good. They washed my car but did not dry it. I believe the reason for this was because I was in a hurry to get to work. Also I was not given a car to get around while my car was being serviced.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Department
Very friendly staff always very professional. Car was serviced in a timely manner and I received a phone call when the car was done. Very accommodating business!
Service Department
Very friendly staff always very professional. Car was serviced in a timely manner and I received a phone call when the car was done. Very accommodating business!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New owner
Mr. Kyle Heineman did an incredible job having our car ready to show us and very informational on the vehicle to explain everything we had questions on, and then some. The finance person was also very kind and professional, and got the paper work done in great time and fashion. We were very impressed with the service overall. Thank you for such a great experience in buying our car. Mr. & Mrs. W. Bruce Kleint.
New owner
Mr. Kyle Heineman did an incredible job having our car ready to show us and very informational on the vehicle to explain everything we had questions on, and then some. The finance person was also very kind and professional, and got the paper work done in great time and fashion. We were very impressed with the service overall. Thank you for such a great experience in buying our car. Mr. & Mrs. W. Bruce Kleint.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buick Lacross 2012
I am very satisfied with the agency's workmanship and the friendly people who work at this agency.
Buick Lacross 2012
I am very satisfied with the agency's workmanship and the friendly people who work at this agency.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love my dealer!
Todd found the perfect car for me and Jeremy helps me take care of her! Thanks guys!
Love my dealer!
Todd found the perfect car for me and Jeremy helps me take care of her! Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase