Harper Motors

Thanks for getting back to me. So I have a few issues about what you said. let me start off by saying i moved here about a year ago and last dealership we worked with we bought 10 vehicles 0 miles on it paid cash and we traded in an old one every 2 years. My son is looking for a car and he gets 60k to spend on anything he can find. I had a couple friends that went to you guys. one that went in got something from you. they just had a baby not rich at all but willing to help other to make thing right been threw xxxx losing family and having people steal from him well i know you guys haven't treated him right and i'm trying to figure out why cause you say used vehicle has 3 month 3000 miles and he had issues since day 1 and still didn't get it resolved. If you guys are going to be my dealership we are going to do business with till we transfer again then I need to know that you guys are truthful and do right. if you can show this. the perfect car my son wants a ford and that's all we bought was fords but i'll be more than happy to switch if dealership isn't right. let me know what your team would like to do. I have the money, I have your trust and do what is right by your warranty. thanks chris. I tried to contact them and they reply but when i reply back that information i didn't get a response from them. we are really interested in buying from them but i just need to know if we can trust them. i went there and looked with my son to let him pick out anything he wanted and we found one of the cars had leaking shocks. if you guys are willing to stand by your word let us know and we will fix are posted updating it to 5 stars if we don't get response and problems fix we will leave it as is. money doesnt matter to us i rather have people be trusting and any friend of mine that needs help im willing to help them. but long story short we want to stay with ford and we live in town if you guys want us as a customer for long time let us know thanks

Today, we had four key fobs that had failing batteries in them. We struggled with the task, so we went to Harper Ford, Eureka to see if they could help. We were very pleased with Dave at the Parts and Services Department. He was very pleasant and even though it was small tedious request, he cheerfully completed it as if we were the best customers in the world. We have purchased three cars from them in the past and in each transaction, it was never a time that I felt that we were pressured but treated respectfully. The parts department also serviced our car, as well, for a recall and again the service was wonderful. We highly recommend Harper Ford's dealership. In fact, for one of the cars we purchased, we walked away from another car dealership due to their aggressive sales person and the added on additions when it was time to sign on the dotted line for the purchase. The best decision we ever did.

I had to bring my F-150 in for service the other day, and I was really impressed with the Ford dealership. They were super friendly and helpful, and they knew exactly what was wrong with my truck. They fixed it up quickly and at a fair price. I would definitely recommend them to anyone.

I recently purchased a car from Harper Motors, and I couldn’t be happier with the experience. From the moment I walked in, I was greeted by friendly and knowledgeable staff who were genuinely interested in helping me find the perfect vehicle. The sales team was patient, never pushy, and answered all my questions thoroughly. The selection of cars was impressive, and I found exactly what I was looking for at a competitive price. The financing process was straightforward and transparent, with no hidden fees or surprises. They even went the extra mile to ensure I got the best possible interest rate. The post-purchase service has been excellent as well. The team at Harper Motors made sure my car was in top condition before I drove off the lot and has been incredibly responsive to any follow-up questions I’ve had. Overall, Harper Motors provides a top-notch car-buying experience. I highly recommend them to anyone in the market for a new or used vehicle. Their professionalism, customer service, and commitment to quality make them a standout dealership.

I bought a used 2015 GMC Yukon they said they did a 3.1 inspection what a bunch of crap ... The day after I bought it I took it to a GMC shop the shocks & struts were completely gone, I live 5 hours away from where I bought the Yukon.. They wouldn't fix them kept giving me the run around . I finely got my money back after 2 months after I bought it... They refused to take my calls wouldn't answer my text... Do NOT buy from this company you will get screwed ... The home page has someone named for the assistant manager & someone for the manager but when I asked for the manager I got the assistant manager but he was really the manager that wouldn't even take my calls they kept screening me I couldn't even leave a message ... the worse car dealership I have ever worked with... thank god I didn't give up being a women I won in the long run getting my money back ... This company Harper Motors has a 1 Star rating ... So sorry I didn't see this what a big RED FLAG ...

Not so good. It's been over a week and I've yet to get a call from them to verify whether the 58 T-bird is available. Ken Miller 541-251-0723

I purchased a white Ford F-250 and have been extremely disappointed with my experience. The fuel injectors have repeatedly gone out, and the service department at Harper Ford has been unhelpful in resolving the issue. Despite bringing the truck in for service over TEN times, they refuse to take responsibility and provide any assistance. This issue not only caused inconvenience but also put my family's safety at risk, especially when my pregnant wife was driving the truck and it broke down on the highway. I would not recommend this dealership to anyone. It is not just a matter of inconvenience but also a matter of safety that should not be ignored. We have on several of the occasions picked the truck up from the dealership just for it to break down again leaving not more than 2 miles from the dealership. They again make it our responsibility to even get the truck back to the dealership and take no corrective actions to help or even accommodate.

I've been buying cars and having work done at Harper motors since 1970s today Was some kind of nightmare everyone there has always been wonderful but I'm being accused of being a racist

If I could give this facility no stars I would. We have been dealing with them for over a year now and they are never able to fix our problems the first time around. Last year we had to go in 3 to 4 times because they kept on saying “we fixed the issue” and within 15 minutes had to turn around because the same issue was still occurring. It’s crazy how this facility is even Ford certified. DO NOT GO HERE. There is no point in buying Ford when these losers are the only ones who claim they can work on your car when they can’t. Every time we go we hear other customers complaining about how they don’t fix their problems and just like us have caused thousands and thousands of dollars in repairs. They even broke a piece in our vehicle last time we went and never fixed it! Oh and don’t even think that you’ll get a good deal because every time we go in they claim we either don’t have insurance (which we do) or say insurance won’t cover it even though when you call insurance they say they’re lying and they cover it. Also, they will overcharge and say they’ll refund your money later which they still haven’t. Horrible people working there. Disgusting that they are affiliated with Ford.

I will never come back to this dealership for one reason they lied straight to my face Told me they ordered my fuel pump from a fuel pump dealer that makes motorcraft fuel pumps that was one big fat lie after they get my truck into the garage it's already taken apart I get the new understanding that they got the fuel pop from a different for dealer in all this time they told me I could not cancel and had my money returned to my credit card without pain a restocking fee Turn out to be one big fat lie I would recommend you to use a different Ford dealership that I am here you don't want them to lie to your face either.....