Reviews
Write a reviewDiehl Toyota---honest---friendly---exceptional.
Diehl Toyota is not your typical car buying experience. We were treated like long time customers the very first time we were in the dealership. Everyone was exceptionally friendly and honest. We had been to many other dealerships prior to Diehl. We told them what we were looking for....and what we needed for our trade. Within a short time our salesman Jesus made it happen. If you are looking for a new car....give Diehl toyota a try...and ask for Jesus as your salesman. He was very very friendly and very knowlegable. He went above and beyond and we truly can't say enough about him...and everyone else who helped us thru the car buying process. We are also looking forward to taking the car there for service. There is another Toyota dealership closer to us...but will travel to Diehl for the exceptional service. Thanks for everything Diehl toyota!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for this 5-star review about your buying experience! We always enjoy hearing from our customers. I am pleased to hear that Jesus has been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Corina S. Diehl, Owner of Diehl Toyota
Smooth pressure free purchase
Both Jay Mosby and Jonathan Smith were great to deal with, treated the wife and I fairly. I also appreciate Tom Kloes calling me back to let me know vehicle became available after prior deal on vehicle fell thru, giving me the chance to purchase it.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gregory, thanks for this marvelous review and congratulations on your new car! We are so pleased that Jay, Jonathan and Tom were able to provide you with such exceptional service. Thank you again for your kind words and business! Sincerely, Corina S. Diehl, Owner of Diehl Toyota
Diehls Rocks
This is the second new car I have purchased from Diehl's in the last three years. I could not be happier with my whole buying experience. The service Dept. at Diehl's are great! It's the little things that the service dept. Great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Corina S. Diehl, Owner of Diehl Toyota
Your Service Dept. Rocks
I forgot the coffee I just bought at sheetz before coming to my appt. One of the service dept. guys gave me a ride up to get my much need coffee. It is the little things that make Diehl service dept. Great! Could not be happier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Lori! Our team works incredibly hard to exemplify the Diehl Toyota commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Corina S. Diehl, Owner of Diehl Toyota
Nice facility
The check out desk customer lady was excellent she was very helpful she thanked me for coming to Diehl hoped that I would return.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Karen! We are very happy to hear that our staff could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, Corina S. Diehl, Owner of Diehl Toyota
service
I had an unexpected appointment come up after this appointment and I ask them to get me out as quick as possible. They did everything to accomplish this and they did
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Donna for this nice review! We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Sincerely, Corina S. Diehl, Owner of Diehl Toyota
Great sales & finacial depts.
Dan the sales associate was very knowledgeable & helpful. Also your financial associate explained the details of my payment plan in a thorough friendly manner. My total car buying experience was excellent and I will tell others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear that you had an excellent experience with Dan and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Take care! Sincerely, Corina S. Diehl, Owner of Diehl Toyota
Best car dealer in Butler
I've bought a number of new vehicles there over the years, always dealt with Ed. This time we dealt with Jesus since Ed retired and he made the process effortless, super salesman you have there. We're quite happy with the service we have received over the years in the sales and service departments, everyone at Diehl has always been outgoing and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timothy, thank you so much for the great review of your experience at our dealership and especially with Jesus. All of the employees appreciate your loyalty to Diehl Toyota. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Jesus or myself. Sincerely, Corina S. Diehl, Owner of Diehl Toyota
Great car-buying experience
Your sales associate Jessica Markle was a pleasure to work with. She is very knowledgable and minimized the stress level in car buying.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review, Carol! We are very pleased to hear that Jessica could make your car shopping experience so pleasurable. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Corina S. Diehl, Owner of Diehl Toyota
Great service, clean facilities.
Everyone was helpful and explained everything we needed to know. And invited us to contact them with any questions we might have once we get our new car home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Richard! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next appointment! Sincerely, Corina S. Diehl, Owner of Diehl Toyota