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Janssen Ford of York

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Janssen Ford of York from DealerRater.

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Janssen Ford Honest and Trustworthy Taking a moment to

Janssen Ford Honest and Trustworthy Taking a moment to share my outstanding experience at this dealership. I had the pleasure of working with Mick (Sales/Finance), Grant (Finance) and Tony (General Manager). Sales… From the beginning Mick was very responsive through email and over the phone. He was very polite and attentive to my requests. At every instance of entering the dealership, I was greeted by him at the door. Even the small touch of being offered something to drink was noted and appreciated. An administrative pricing error was identified and quickly resolved in a fair & honest manner. Finance… Again, the small touch of being offered something to drink was noted and appreciated. Process was very easy and smooth. There was no fast talk or pressure as to why I needed to purchase any warranties/plans/add on’s etc. I felt my wishes were respected and honored. I appreciate Grant for providing some details in advance for me to make an informed decision. Transparency…. Mick and Grant were very knowledgeable and thorough in answering my questions throughout the entire process. I came in with a list on my laptop and these gentlemen checked off all the boxes. I am from the show me state and they showed me everything I wanted to see. The customer service the provided was top notch! “Your word is your reputation.” Janssen Ford stands by their word. I would definitely recommend this dealership to anyone in the market for a vehicle. As a veteran/woman of color in the market for a vehicle, I did not feel taken advantage of in any way. Thank you Mick, Grant, and Tony!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very blessed grandma

Very satisfying place to buy a car. New or used, they go out of their way to help.They offer t.v, popcorn, water, and coffee. They even had toys for my granddaughter to play with.Very satisfied will everything they did for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Sales Staff

The entire staff at Janssen Ford in York was awesome. They made our buying experience the best I've ever had at a dealership. I highly recommend not only buying your next vehicle from these guys, but also having service your current vehicle. They're professionals!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Expedition

Dion was great to work with. The experience was easy and laid back. Very happy with the overall purchase of my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Used car sales

Great Sales people to work with. Mike and Dion answered all questions, and sales process. Good to have them in York.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great, friendly service

Great experience with Janssen Ford in York! Dion did great making sure he found a pick up that was suitable and affordable for me. I enjoyed working with both Dion and Mike, didn't try to pull things under the rug especially with me being a female! High recommend dealing with these guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2014 f150

Dion was awesome! He worked hard to find the right pickup for me. Everyone there is very personable. I will definitely go there again and ill tel anyone looking to go see Dion hes th best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review! I'm glad I could help. If you need anything give me a call. Thanks again.

Janssen Ford of York

Dion Davis did an excellent job helping me get in the ride I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership

Carlos and the rest of the staff were very helpful and got us a great van. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional Customer Service

Carlos delivered the best customer service I have ever received when purchasing my car. He listened to my wants and needs and found the perfect car. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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