Reviews
Started servicing at Lehighton Ford after moving to a new area. In spite of having not owning a Ford, the service department at Lehighton Ford ensured that they could handle all of my needs and delivered. Service was efficient and everything was done right. Thank you Alby and Eric for making this easy!
Started servicing at Lehighton Ford after moving to a new area. In spite of having not owning a Ford, the service department at Lehighton Ford ensured that they could handle all of my needs and delivered. Service was efficient and everything was done right. Thank you Alby and Eric for making this easy!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Just bought a 2020 Escape. Great group of people. The most laid back and stress free buying experience I have ever had. Highly recommended!
Just bought a 2020 Escape. Great group of people. The most laid back and stress free buying experience I have ever had. Highly recommended!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Disregard my previous review, it was entered in error. Lehighton Ford is exceptional in customer service. From the minute they called me, to the minute I stepped in the door, their attention was solely on me and what needs I had to make my experience positively memorable. The deal that they gave me was awesome! They worked with me to determine a course of action that was attainable and functional for me. All I can say is, Lehighton Ford made my wishes come true for upgrading my Lexus RX 350.
Disregard my previous review, it was entered in error. Lehighton Ford is exceptional in customer service. From the minute they called me, to the minute I stepped in the door, their attention was solely on me and what needs I had to make my experience positively memorable. The deal that they gave me was awesome! They worked with me to determine a course of action that was attainable and functional for me. All I can say is, Lehighton Ford made my wishes come true for upgrading my Lexus RX 350.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No contact made . Bhujhhyyhhhgggyuhghuuu huhihhhh hhhjkjj hitch hjhjjjjj. Hingis hhhhhhg bjhhhh hjhhhhj jjgghhjj jhgggg jjjhggg
No contact made . Bhujhhyyhhhgggyuhghuuu huhihhhh hhhjkjj hitch hjhjjjjj. Hingis hhhhhhg bjhhhh hjhhhhj jjgghhjj jhgggg jjjhggg
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My 78 year old grandmother had her car in for an inspection. The next day she noticed the engine was smoking. She opened the hood and the oil cap was off and sitting by the windshield! The oil spattered all over the engine! She called Ford and was met with opposition. “We didn’t do that” and “We wouldn’t have touched that”. They had the audacity to ask her when she had her oil changed. It was in April. They denied and denied doing it. Horrible business who try to take advantage of an older woman! Never purchase a vehicle here or have it services! Can’t trust them!
My 78 year old grandmother had her car in for an inspection. The next day she noticed the engine was smoking. She opened the hood and the oil cap was off and sitting by the windshield! The oil spattered all over the engine! She called Ford and was met with opposition. “We didn’t do that” and “We wouldn’t have touched that”. They had the audacity to ask her when she had her oil changed. It was in April. They denied and denied doing it. Horrible business who try to take advantage of an older woman! Never purchase a vehicle here or have it services! Can’t trust them!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
My 78 year old grandmother had her car in for an inspection. The next day she noticed the engine was smoking. She opened the hood and the oil cap was off and sitting by the windshield! The oil spattered all over the engine! She called Ford and was met with opposition. “We didn’t do that” and “We wouldn’t have touched that”. They had the audacity to ask her when she had her oil changed. It was in April. They denied and denied doing it. Horrible business who try to take advantage of an older woman! Never purchase a vehicle here or have it services! Can’t trust them!
My 78 year old grandmother had her car in for an inspection. The next day she noticed the engine was smoking. She opened the hood and the oil cap was off and sitting by the windshield! The oil spattered all over the engine! She called Ford and was met with opposition. “We didn’t do that” and “We wouldn’t have touched that”. They had the audacity to ask her when she had her oil changed. It was in April. They denied and denied doing it. Horrible business who try to take advantage of an older woman! Never purchase a vehicle here or have it services! Can’t trust them!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The staff was very courteous and friendly. No haggles, they made you feel like family. I would recommend them to everyone.
The staff was very courteous and friendly. No haggles, they made you feel like family. I would recommend them to everyone.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great NEW car purchase experience! No pressure, no hassle, no complications, no harassment, and best of all no bull%#@% Purchased additional Ford accessories through parts, arrived within a day and installed immediately before I took delivery. Everything went according to my timeline, no hiccups, and kept me informed during the whole process. GREAT and FRIENDLY STAFF! Excellent Parts and Service Departments! Thanks to Mike, Steve, Charlie, Todd, and especially my salesperson Debbie who really made this a great experience! This is how purchasing an automobile should be! AAAAA+++++ all the way, THANK YOU Lehighton Ford!
Great NEW car purchase experience! No pressure, no hassle, no complications, no harassment, and best of all no bull%#@% Purchased additional Ford accessories through parts, arrived within a day and installed immediately before I took delivery. Everything went according to my timeline, no hiccups, and kept me informed during the whole process. GREAT and FRIENDLY STAFF! Excellent Parts and Service Departments! Thanks to Mike, Steve, Charlie, Todd, and especially my salesperson Debbie who really made this a great experience! This is how purchasing an automobile should be! AAAAA+++++ all the way, THANK YOU Lehighton Ford!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We ended up leasing a new car. Kim the sales women worked with us between new and used. Gary the sales manager worked out a very smooth easy going deal we couldn't pass up. Excellent dealership to work with.
We ended up leasing a new car. Kim the sales women worked with us between new and used. Gary the sales manager worked out a very smooth easy going deal we couldn't pass up. Excellent dealership to work with.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just recently bought my first car at the Lehighton ford! 2017 Jeep Cherokee was hands down the easiest and best experience ever! Shout out to the amazing staff working there! And definitely would recommend anyone to buy a car,suv, truck here!
Just recently bought my first car at the Lehighton ford! 2017 Jeep Cherokee was hands down the easiest and best experience ever! Shout out to the amazing staff working there! And definitely would recommend anyone to buy a car,suv, truck here!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car