Lehighton Kia

Our experience was wonderful. From our salesman Sam to the finance guy, Matt, everything was stress free and professional. It was one of the most relaxed dealership experiences we have had.

THIS PLACE IS A SCAM!!! They were advertising and messaging my mother to come in on her car that’s upside down, DURING THEIR UPSIDE DOWN KEY FOR KEY EVENT, WHICH SHE HAD BEEN TOLD SHE WAS ALREADY APPROVED FOR. My mother and I drove over an hour just to be told they wouldn’t take her trade or touch her “upside down” equity, and that her credit wouldn’t qualify her for anything, and required a 6,000 down payment, NO TRADE. Pretty much said yeah we don’t want your trade, just go surrender it to your credit company and take the credit hit. But buy our base model Kia K4 for 550 a month WITH 6k down. “Our hands are tied in this situation, this isn’t normally what we deal with.” THEN DONT ADVERTISE “ANY CREDIT, ANY AMOUNT OWED, KEY FOR KEY” Literal full blown false advertising, and a waste of time for me and my mom. Negative stars, DO NOT GO HERE. S. C. A. M.

Extremely disappointing experience — rude and unprofessional management. I came to Lehighton Kia to help a family member who was seriously considering a lease, and while our salesperson Sam was courteous, helpful, and a pleasure to work with, the experience was completely ruined by the behavior of the sales manager, Billy. He was shockingly rude, dismissive, and unprofessional — speaking to us in a condescending and disrespectful tone that made it clear he had no interest in earning our business. Despite Sam’s best efforts, we ultimately walked out because of Billy’s behavior. It’s unacceptable to treat customers this way, and I strongly caution anyone considering this dealership to think twice. Respect and professionalism should be the baseline — not the exception.

If your looking to buy go to Sam Abalos @ Lehighton Kia. He was very honest, understanding and helpful. I bought 2026 sportage love it, loved the friendly service Sam you were amazing to work with big thank you!

The service dept is a joke. They always promise to wash your car but they did not wash my car after i asked them to. My car taps pretty bad & they tell me that there is nothing wrong with it.

My technician was Dylan and I was also speaking to Walter at the front desk. I came in with spark plugs that had an issue. However, instead of sending me on my way after the repair was completed, they took the time to run some more tests to check their work. My engine was still misfiring and they got to the root of the issue! I appreciate how thorough they are with their repairs!

From the start til the end they kept me in the loop, the check in was wonderful and explained all the work being checked on as well of the things I asked to be done, what amazed me was how kind they all are- I have to say I enjoyed being my car in for service and if my car was alive it would say thank you to me for bringing it to the experts and who care. Such a clean and pleasing environment waiting for van to get repaired and everyone from the cleaning staff to the manager greeted me in waiting area and asked how my day was going! Very nice- professional and friendly staff who enjoy coming to work and from what I could see- it was a fine place to work. I guess they all want to know this answer from me- answer is YES I’d recommend this dealership to everyone and anyone who want to buy a car soon to check out this great dealership as my next car will be purchased from here.Thank You Lehighton Kia

This is a zero review! We had paid off our car early and wanted to get all the work done needed, a good tune up, check things over, recalls, fix the broken camera and install a remote starter. We knew it would be costly but wanted it all taken care of at one appointment. We called, went in & actually scheduled online. Indicating exactly what we wanted done. Drop it off on a Tuesday- prepaid rhe remote starter. They were to call upon getting the car back in as to what was needed to repair the broken camera and we’d agree to do it or not. THURSDAY afternoon I still had NOT heard a word. Took 2 hours to get through- was told people would call back. No one ever called. Finally had someone drive me over- to find they had not done most of the work and I’d have to schedule another time and no one had even looked at the camera. They also took my money upfront $583 to fix the camera but 10 days later now I have yet to hear from there on where the parts are or when they can do it?! They have my money? Upon getting there, the service desk was covered in papers- people’s car works papers, at least 20 of them scattered about. Disarray. Phones ringing off the hook. The man immediately got defensive and yelled at us “I ain’t dealing with this!” And “do you see Micheal here” as if we know who or what Micheal is or does. All we want to know is where is our car and what has to be done, when can it be done. We sympathized with him -he is clearly overwhelmed- no enough staff-WHERE IS LEADERSHIP? Who runs this Mickey Mouse popsicle stand? I blame leadership! KIA of Lehighton- are you not running a BUSINESS??! Or are you just fools? You will not have a business if this is how you do business! Use the money you rob people for “cabin air filters” to hire more people! They don’t answer their phones either! Nor call you back. I think the Better Business Bureau is in order!

I came in and had the pleasure of speaking with Dylan. He showed me around the lot. He was very patient with me and helped me decide which car was the right one for me.

I worked with Dylan and I had an awesome experience! He helped me find the right car and even put them side by side to help me!