Greve Chrysler Dodge Jeep RAM

Fantastic experience, worked with Eric Fellers, very knowledgeable and made everything easy . Highly recommend working with him. I absolutely love my... car! Thank you.

23 may car in. To replace part. 1400. 00. Part defective. Put my old part back in. Kept my money. No refund. Car not fixed. J Dougal

My wife and I are expecting our 3rd child. We had purchased a vehicle from greve automotive previously and were wanting to keep the same family atmosphere.... With that being said we got on their website and seen what they had available. I stopped in the following day, gave them some info on what we were wanting to do and the situation. The next day I brought my wife with me to the dealership, we drove another van before driving the one we purchased. Our Sales professional Mason Webster was AMAZING to deal with very outgoing and was able to answer any questions we had. I did my own research before going to the dealer. I quizzed him based on what I knew. He was very quick to answer and was very knowledgeable in what he was doing. Alex was our finance manager and we couldn't have asked for someone to be so understanding and helpful during the process. The Greve Automotive family is certainly one you can trust and I would definitely recommend doing business with them.

Great customer service, and immediate attention when I had a "glitch" with my Durango. The staff gave me a loaner right away and took care of the problem.... I will be going back to Greve

My wife and I had a very poor experience at Greve Chrysler. We were told that both the tires and breaks were replaced at trade in with the vehicle that... we purchased one more than one occasion. Once we started driving the vehicle around town we noticed a scrapping noise with the back tires so to investigate our break noise, we took it to our mechanic in town whom we have been doing business with for years. After they looked at our vehicle, they confirmed that our back tires were never replaced and actually need to be replaced in the next few months, and that the back breaks were a complete mess. Apparently when Greve Chrysler replaces breaks, they only replace the brake pads and nothing more. Our mechanic showed us the rotors and they were completely rusted and he couldn’t quite understand why someone would put new brake pads on rotors that looked this bad. We had to spend about $300 to get the brakes fixed on the vehicle we were told had just been replaced. I called Greve and spoke with Alex, who may be one of the least helpful and sympathetic manager’s I have ever spoken with. When trying to explain our situation, there was little done to understand it from our perspective or our point of view and it instantly became him versus me as if I was trying to get something from him, or trying to get something over on him. I had told him that Mike told us that the breaks and tires were replaced at trade in and when he asked Mike, Mike denied ever telling us that information. Then Alex checked the service records and said that only the back brakes were replaced. I told Alex that I took the car to my mechanic and that the back brakes were never replaced and he responded by saying that I was wrong because the service records indicate that they were and he would not be able to do anything or help me at all. All I was asking Alex to do was replace my brakes that I was told was replaced, and I got so desperate I had to bust out a line I saw on their website that says “we will do whatever it takes to ensure you are 100% satisfied with all of our products and services”. After bringing up that line on their website, Alex finally attempted to correct the situation and he said that best he could do is look at the car at his shop, no exceptions. We live an hour and a half away and honestly didn’t trust them so we bit the bullet and fixed the brakes ourselves. After going to pick up the vehicle after the brakes had been fixed, our mechanic showed us how bad the brakes were and still couldn’t understand why any competent mechanic would throw new brake pads on something this bad. Based on my experience I would highly suggest never doing business with Greve Chrysler in Van Wert. They had multiple opportunities to correct their wrong and they refused.

Mike was very helpful with the buying process. He was easy to get ahold of and worked with my schedule.

Mike and Greves are really nice and are willing to work with you to find the vehicle you are looking for.

A great experience. Mike helped me through the process and I drove all the way from Boston for a rare deal. He even came in on his day off to make sure... I was well taken care. I highly recommend doing business with them.

We had a lease due and we decided to purchase a vehicle instead of leasing another vehicle. We have done both leasing and purchasing at Greve in Van Wert... and are satisfied with the service.

Great operation. Service rep was very knowledgable. Great deal too