Reviews
Very happy with the delivery of the car Jeff and Evan
Very happy with the delivery of the car Jeff and Evan Lee were very courteous and professional Evan took his time to explain the features of the car ,was not in a rush He is a gem ,I am sure, he is an asset to the company.
Very happy with the delivery of the car Jeff and Evan
Very happy with the delivery of the car Jeff and Evan Lee were very courteous and professional Evan took his time to explain the features of the car ,was not in a rush He is a gem ,I am sure, he is an asset to the company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Iqbal, we're delighted to hear that Jeff and Evan provided such a professional experience at Land Rover Parsippany. It's wonderful knowing Evan took the time to ensure you were comfortable with your new car's features. Enjoy every moment in your new ride!
Anthony and the service team were quick and efficient!
Anthony and the service team were quick and efficient! They diagnosed the issue right away and the service was top-notch!
Anthony and the service team were quick and efficient!
Anthony and the service team were quick and efficient! They diagnosed the issue right away and the service was top-notch!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Anthony and the service team at Land Rover Parsippany provided you with quick and efficient service. Thank you for sharing your experience, we appreciate it! Safe travels!
Best car leasing experience I've ever had.
Best car leasing experience I've ever had. From start to finish, each step of the process was flawlessly executed. Gene helped me find a Defender 90 that was nearly identical to what I was looking for. He was able to have the only addition we wanted that wass't already on teh vehicle (side step rails) installed at the dealership and rolled into the lease. I've never had such a smooth and customer service centric sales experience. Gene was super responsive, attentive, and friendly. Communications were always clear and minimized back and forth. Pickup at the dealship was awesome. From the paperwork to the onboarding and getting to know the vehicle, the whole team was excellent. Felt quite ceremonial picking up the vehicle. Really can't say enough positive things. Even the dealership is magnifficent. Thank you Gene and Team.
Best car leasing experience I've ever had.
Best car leasing experience I've ever had. From start to finish, each step of the process was flawlessly executed. Gene helped me find a Defender 90 that was nearly identical to what I was looking for. He was able to have the only addition we wanted that wass't already on teh vehicle (side step rails) installed at the dealership and rolled into the lease. I've never had such a smooth and customer service centric sales experience. Gene was super responsive, attentive, and friendly. Communications were always clear and minimized back and forth. Pickup at the dealship was awesome. From the paperwork to the onboarding and getting to know the vehicle, the whole team was excellent. Felt quite ceremonial picking up the vehicle. Really can't say enough positive things. Even the dealership is magnifficent. Thank you Gene and Team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dean .V! We're delighted to hear that Gene and the team at Land Rover Parsippany made your leasing experience exceptional! It's fantastic to know everything went smoothly from start to finish. Enjoy every moment with your Land Rover Defender 90!
I have been a customer of Paul miller Land Rover for over
I have been a customer of Paul miller Land Rover for over 20 years and have always felt that their management, sales and Service is 5 stars. Nothing is perfect but they will put in the extra effort to make the customer 100 percent happy !
I have been a customer of Paul miller Land Rover for over
I have been a customer of Paul miller Land Rover for over 20 years and have always felt that their management, sales and Service is 5 stars. Nothing is perfect but they will put in the extra effort to make the customer 100 percent happy !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your loyalty and the kind words about Land Rover Parsippany! We're delighted to know that our team consistently meets your expectations. We look forward to continuing to serve you in the future!
I was not happy at all with my experiences with this
I was not happy at all with my experiences with this dealership. I had a horn issue that I told them about and they wanted to charge me over 200$ just for the diagnostic on the horn system. I was already being charged for the diagnostic of the car in general. They charged me for the key replacement again that I paid for previously that never worked. Just to get a coolant flush almost 900$. I’m so disappointed with this dealership. They are a rip off. I don’t recommend anyone to go to this dealership. You’re better off taking it to a Range Rover specialist.
I was not happy at all with my experiences with this
I was not happy at all with my experiences with this dealership. I had a horn issue that I told them about and they wanted to charge me over 200$ just for the diagnostic on the horn system. I was already being charged for the diagnostic of the car in general. They charged me for the key replacement again that I paid for previously that never worked. Just to get a coolant flush almost 900$. I’m so disappointed with this dealership. They are a rip off. I don’t recommend anyone to go to this dealership. You’re better off taking it to a Range Rover specialist.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review. I'm sorry to hear that your experiences with our team have not met expectations and encourage you to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Bill Gonyea - General Manager - +1 (973) 575-8055
Great experience working with Toby.
Great experience working with Toby. Folks at LR Parsippany are very friendly and helpful. Thanks for the great service.
Great experience working with Toby.
Great experience working with Toby. Folks at LR Parsippany are very friendly and helpful. Thanks for the great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi DA! We're delighted to hear that Toby and the team at Land Rover Parsippany provided you with a great experience! Thank you for sharing your positive feedback, and we look forward to serving you again in the future.
I recently purchased a 2023 Land Rover Defender-X from
I recently purchased a 2023 Land Rover Defender-X from the dealership of Parsippany NJ and my experience was absolutely great. Many thanks to the Sales Rep-Jomara who ultimately played a significant role in getting the deal done. Had it not been for her professionalism and care for my car buying needs from the instant I first walked into the dealership, I would’ve made a purchase at another dealership. I was ultimately deciding between 2 different Land Rover Defenders that I liked and viewed at other dealerships in NY, NJ and BK but after my experience with the Sales Rep-Jomara, I immediately knew that the dealership of Parsippany NJ is where I was going to make my final purchase. Although finding a vehicle that you love and one that fits your needs is important, it is equally important to come across a sales rep that makes your car buying experience 100% seamless.
I recently purchased a 2023 Land Rover Defender-X from
I recently purchased a 2023 Land Rover Defender-X from the dealership of Parsippany NJ and my experience was absolutely great. Many thanks to the Sales Rep-Jomara who ultimately played a significant role in getting the deal done. Had it not been for her professionalism and care for my car buying needs from the instant I first walked into the dealership, I would’ve made a purchase at another dealership. I was ultimately deciding between 2 different Land Rover Defenders that I liked and viewed at other dealerships in NY, NJ and BK but after my experience with the Sales Rep-Jomara, I immediately knew that the dealership of Parsippany NJ is where I was going to make my final purchase. Although finding a vehicle that you love and one that fits your needs is important, it is equally important to come across a sales rep that makes your car buying experience 100% seamless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us at Land Rover Parsippany! We're delighted to hear that Jomara's professionalism and dedication made such a positive impact on your purchase decision. Enjoy every moment in your new 2023 Land Rover Defender-X, and feel free to reach out if there's anything else we can assist with!
I’ve been buying Land Rovers at Paul Miller for 35 years.
I’ve been buying Land Rovers at Paul Miller for 35 years. There’s a reason I keep coming back which is trust. I could shop around any of the LR dealers but although the faces may change I can still rely on honesty and reliability from this dealer.
I’ve been buying Land Rovers at Paul Miller for 35 years.
I’ve been buying Land Rovers at Paul Miller for 35 years. There’s a reason I keep coming back which is trust. I could shop around any of the LR dealers but although the faces may change I can still rely on honesty and reliability from this dealer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your loyalty and trust in Land Rover Parsippany over the years. We're honored to have earned your continued business with our commitment to honesty and reliability. Looking forward to serving you for many more years!
Mike Barbone is a top level service advisor and he always
Mike Barbone is a top level service advisor and he always does a great job getting the work done on my 2021 HSE Diesel RR. My overall experience with Mike has been excellent. Though not his fault, sometimes service can take a long time because of the number of vehicles being serviced. Also, the dealership is often short of loaner vehicles. They need to acquire more courtesy cars.
Mike Barbone is a top level service advisor and he always
Mike Barbone is a top level service advisor and he always does a great job getting the work done on my 2021 HSE Diesel RR. My overall experience with Mike has been excellent. Though not his fault, sometimes service can take a long time because of the number of vehicles being serviced. Also, the dealership is often short of loaner vehicles. They need to acquire more courtesy cars.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave, we're glad to hear that Mike has been providing excellent service for your 2021 HSE Diesel RR at Land Rover Parsippany. We appreciate your feedback regarding the wait times and loaner vehicles, and we'll certainly take it into consideration as we strive to improve our services. Thank you for sharing!
Excellent customer service.
Excellent customer service. I was in and out quickly. I will be coming here for all services.
Excellent customer service.
Excellent customer service. I was in and out quickly. I will be coming here for all services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting Land Rover Parsippany! Our team hopes to see you again in the future!