Land Rover Parsippany

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4.3
(248 reviews)
Visit Land Rover Parsippany
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:30pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 247-2179 (888) 247-2179
Used (888) 247-4292 (888) 247-4292
Service (888) 247-5937 (888) 247-5937

Inventory

See all 172 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2021.
Welcome to Land Rover Parsippany! Our Land Rover Dealership is part of the Paul Miller Group. We've been helping drivers in Parsippany, Mendham, and Morristown find, buy, and take care of the right SUV since 1976. As a full service dealership , our facilities feature everything from a larger showroom to a dependable service center, to a convenient indoor car wash. Find what you are looking for at Land Rover Parsippany!
Your Ultimate Land Rover Destination

Service center

Phone number (888) 247-5937

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

4.3
(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Visit to Paul Miller Land Rover Parsippany

Anthony & Jose at Paul Miller Land Rover in Parsippany are always a great help. Excellent Service knowledgeable and friendly staff. The is process and service is all great

5.0

Visit to Paul Miller Land Rover Parsippany

Anthony & Jose at Paul Miller Land Rover in Parsippany are always a great help. Excellent Service knowledgeable and friendly staff. The is process and service is all great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to know that Anthony and Jose were able to provide you with excellent service at Land Rover Parsippany. Thanks for the positive feedback, we appreciate it!

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5.0

Great Service

Excellent service department with Bob and his team! Very thorough, efficient and responsive to questions. I always appreciate the care and education I get from them about my Range Rover.

5.0

Great Service

Excellent service department with Bob and his team! Very thorough, efficient and responsive to questions. I always appreciate the care and education I get from them about my Range Rover.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Brad, we're glad to know that Bob and our team at Land Rover Parsippany provided you with excellent service. We always aim for efficiency and thoroughness in all we do. Thanks for your kind words!

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5.0

New car

Very happy with the salesmen gene Robinson and the car. Would like to suggest Land Rover have a noise or alarm when changing lanes. Love the color combo.

5.0

New car

Very happy with the salesmen gene Robinson and the car. Would like to suggest Land Rover have a noise or alarm when changing lanes. Love the color combo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thom, we're delighted to hear about your positive experience with Gene Robinson at Land Rover Parsippany. Your suggestion about the lane-changing alarm is noted - customer feedback helps us improve! Enjoy your new ride!

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5.0

Great Experience

Great experience from start to finish. John Wakely is a true professional and could not be easier to deal with (as were Jake and Brian). Highly recommended.

5.0

Great Experience

Great experience from start to finish. John Wakely is a true professional and could not be easier to deal with (as were Jake and Brian). Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, we're delighted to know that John, Jake and Brian provided you with a great experience at Land Rover Parsippany. Thanks for the high recommendation! - Land Rover Parsippany

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5.0

Great service and fair OTD price

Great service provided by Chad and Greg. Chad knows products well! They helped me find the car to fit my needs. A smooth and satisfying experience overall.

5.0

Great service and fair OTD price

Great service provided by Chad and Greg. Chad knows products well! They helped me find the car to fit my needs. A smooth and satisfying experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to know that Chad and Greg were able to assist you in finding the perfect car at Land Rover Parsippany. Thanks for sharing your smooth experience with us!

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1.0

Bad experience and bad customer service

paid $1,300 for my car to be serviced for regular maintenance and overall check of the car. They told me it would be done in 2 hours, then they called me and told me the mechanic needed to fix a few problems and that they would need to keep the car for two days. They didn’t offer a loaner and when I picked up my car, they didn’t even clean it, even though they offer complementary car wash after service. The same day I got warning lights of low coolant which should have been checked and changed at the time of the service. Now I don’t even know if they even checked everything in my car or just claimed to have done a service to take my money. My previous car which was a BMW was always serviced at the dealership and I never had any problems and the customer service was always excellent. This is my first range rover and I brought it to range rover to be serviced by experts and to be checked out after purchasing it and they truly failed to provide me with what I asked for and no one wanted to help, they just wanted the money.

1.0

Bad experience and bad customer service

paid $1,300 for my car to be serviced for regular maintenance and overall check of the car. They told me it would be done in 2 hours, then they called me and told me the mechanic needed to fix a few problems and that they would need to keep the car for two days. They didn’t offer a loaner and when I picked up my car, they didn’t even clean it, even though they offer complementary car wash after service. The same day I got warning lights of low coolant which should have been checked and changed at the time of the service. Now I don’t even know if they even checked everything in my car or just claimed to have done a service to take my money. My previous car which was a BMW was always serviced at the dealership and I never had any problems and the customer service was always excellent. This is my first range rover and I brought it to range rover to be serviced by experts and to be checked out after purchasing it and they truly failed to provide me with what I asked for and no one wanted to help, they just wanted the money.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Andrea, I'm sorry to read about your recent service experience. We strive for excellence in all aspects of our work and it's clear we fell short during your visit. The issues you've described are not reflective of the high standards we set for ourselves and I'd like to address them directly with you. Please reach out at a time that works best so we can ensure this is properly resolved - Thank you, Bill Gonyea - General Manager - +1 (973) 575-8055

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5.0

Prompt and transparent!

Barbara (sales liaison) was absolutely fantastic! She was responsive, professional and transparent. I appreciated the walkthrough of all the details in the Carfax and how promptly we worked through the entire buying process from initially walking through the front door to leaving with our beautifully detailed vehicle!

5.0

Prompt and transparent!

Barbara (sales liaison) was absolutely fantastic! She was responsive, professional and transparent. I appreciated the walkthrough of all the details in the Carfax and how promptly we worked through the entire buying process from initially walking through the front door to leaving with our beautifully detailed vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're delighted to know that Barbara and our team at Land Rover Parsippany were able to provide you with a fantastic buying experience! We appreciate your feedback about the transparency of the process. Enjoy your new vehicle, and thank you for choosing us!

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5.0

Superstar Mike B.

Mike Barbone from Service has always been great to us. He keeps us informed and always tries to help coordinate with our schedules. He’s a star. Give him a raise!

5.0

Superstar Mike B.

Mike Barbone from Service has always been great to us. He keeps us informed and always tries to help coordinate with our schedules. He’s a star. Give him a raise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to know that Mike from our Service team has been able to provide you with such great service at Land Rover Parsippany. We appreciate your kind words and will definitely pass them along!

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2.0

Buyer beware

Buyer beware! Read small print. This dealer has extra $2500 add on to advertised price!! Very deceptive. Add your phony fee to the advertised proce

2.0

Buyer beware

Buyer beware! Read small print. This dealer has extra $2500 add on to advertised price!! Very deceptive. Add your phony fee to the advertised proce

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We apologize for any confusion or miscommunication regarding the pricing of our vehicles. We strive to be transparent with our customers and will definitely take your feedback into consideration moving forward. If you have any further questions or concerns, please don't hesitate to reach out. Thanks! Bill Gonyea - General Manager - +1 (973) 575-8055

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5.0

Excellent service

Professional, good communication. Bob made sure we understood what was needed and was specific about options. The loaner was very convenient, as we are a one car family.

5.0

Excellent service

Professional, good communication. Bob made sure we understood what was needed and was specific about options. The loaner was very convenient, as we are a one car family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great review, David! We're glad that Bob provided you with excellent service and kept you well-informed throughout the process. We understand how important it is to have a loaner car when needed. Drive safely and we look forward to serving you again in the future! - The Land Rover Parsippany Team

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See all 248 reviews