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Paul Miller Inc DBA Paul Miller Audi

(2,677 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Inventory

See all 199 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2005.
Paul Miller Audi is your source for Audi Cars and SUV's. We are convenient to get to located on Route 46 in Morris County NJ and serve nearby Passaic County and Essex County New Jersey. As a member of the Paul Miller Auto Group LLC since 1976 Paul Miller Audi is the largest Audi dealer in New Jersey and one of the largest Audi dealerships in the nation.

Purchasing Financing or Leasing a new used or certified pre-owned Audi soon? We have the inventory of new Audi models including the A3S3A4S4A5S5A6A7A8Q3Q5Q7. If you live in New Jersey and are looking for a New or Pre-Owned Audi then consider Paul Miller Audi in Parsippany.
Audi NJ #1 Audi Dealer!

Service center

Phone number (888) 481-0625

Service hours

Monday
7:30am–7:30pm
Tuesday
7:30am–7:30pm
Wednesday
7:30am–7:30pm
Thursday
7:30am–7:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:30pm
Sunday
Closed

Reviews

(2,677 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Service good.

Service good. No wait long. Sell person was very good.He explained whats supposed to be done.

Service good.

Service good. No wait long. Sell person was very good.He explained whats supposed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad you had a positive experience at Paul Miller Audi. Thanks for sharing, and safe travels ahead!

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I service my Audi here…the convenience and transparency

I service my Audi here…the convenience and transparency in every step of the process was fantastic

I service my Audi here…the convenience and transparency

I service my Audi here…the convenience and transparency in every step of the process was fantastic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ben, thank you for sharing your positive feedback about Paul Miller Audi! We're glad to hear that our straightforward communication and convenience made your visit so exceptional!

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I am a widow whose husband always took care of our cars.

I am a widow whose husband always took care of our cars. The car told me I needed an oil change, so I brought it to Paul Miller. Although our assigned service manager was off that day, another saw from our records that the car was due for annual maintenance required to maintain a warranty must be husband had purchased, and fit me into the schedule to have it done instead of the oil change, although it was a lot more work. Moreover, it cost me nothing out of pocket as it was covered by warranty and saved me the expense of the oil change I thought I needed. I am very grateful that there is one less thing in life I now know I don't need to worry about.

I am a widow whose husband always took care of our cars.

I am a widow whose husband always took care of our cars. The car told me I needed an oil change, so I brought it to Paul Miller. Although our assigned service manager was off that day, another saw from our records that the car was due for annual maintenance required to maintain a warranty must be husband had purchased, and fit me into the schedule to have it done instead of the oil change, although it was a lot more work. Moreover, it cost me nothing out of pocket as it was covered by warranty and saved me the expense of the oil change I thought I needed. I am very grateful that there is one less thing in life I now know I don't need to worry about.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Paul Miller Audi. We're glad our team could assist and ensure everything was taken care of under warranty, providing peace of mind during your visit. If there's anything else we can do to help in the future, please don't hesitate to reach out!

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Paul Miller Audi is a quality organization that provides

Paul Miller Audi is a quality organization that provides excellent post-purchase services. They have a great sales and service team that is very professional.

Paul Miller Audi is a quality organization that provides

Paul Miller Audi is a quality organization that provides excellent post-purchase services. They have a great sales and service team that is very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gil, thank you for the kind words! We're delighted to hear that our sales and service teams at Paul Miller Audi have provided you with excellent post-purchase services. We appreciate your support!

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You will receive nothing but exceptional service at the

You will receive nothing but exceptional service at the dealership. You will be kept informed on the status of your vehicle, receive a loaner car if need be and be treated with nothing but respect and kindness. I have been purchasing cars from the dealership for many years and will continue to do so!

You will receive nothing but exceptional service at the

You will receive nothing but exceptional service at the dealership. You will be kept informed on the status of your vehicle, receive a loaner car if need be and be treated with nothing but respect and kindness. I have been purchasing cars from the dealership for many years and will continue to do so!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Annette, thank you for your continued trust in Paul Miller Audi! We're delighted to hear about your positive experiences with our team and look forward to serving you for many more years.

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I had the oil and filter changed at the dealer; Aaron

I had the oil and filter changed at the dealer; Aaron King was very helpful and professional; very good experience

I had the oil and filter changed at the dealer; Aaron

I had the oil and filter changed at the dealer; Aaron King was very helpful and professional; very good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that Aaron provided you with a helpful and professional experience at Paul Miller Audi. Thank you for trusting us with your vehicle's service needs!

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Great service center.

Great service center. Recently went in for routine service on my 2021 Q5. As always the service was easy to access on a convenient date, easy drop off pick up, videos and texts were sent while my car was being worked on - and managed by my service rep, Vanessa! They make it very easy to maintain your car - admittedly, it helps having a vehicle that’s never given me a problem (🤔 I wonder if there’s a connection) Thanks Vanessa, thanks Audi

Great service center.

Great service center. Recently went in for routine service on my 2021 Q5. As always the service was easy to access on a convenient date, easy drop off pick up, videos and texts were sent while my car was being worked on - and managed by my service rep, Vanessa! They make it very easy to maintain your car - admittedly, it helps having a vehicle that’s never given me a problem (🤔 I wonder if there’s a connection) Thanks Vanessa, thanks Audi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tyack, we're delighted to hear that Vanessa and the Paul Miller Audi team made your service experience seamless! We appreciate your trust in us for maintaining your Q5. Thanks for sharing this great feedback!

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I had a great experience when servicing my car at the

I had a great experience when servicing my car at the Audi dealer in Parsippany. Stuart, my service advisor was super professional & kept his promise regarding my car being serviced & ready.

I had a great experience when servicing my car at the

I had a great experience when servicing my car at the Audi dealer in Parsippany. Stuart, my service advisor was super professional & kept his promise regarding my car being serviced & ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lisa, we're delighted to hear that Stuart provided you with a great service experience at Paul Miller Audi. Thank you for sharing your positive feedback!

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dealership exceeds expectations as Service advisor

dealership exceeds expectations as Service advisor assigned Aaron King made the experience pleasurable. He was receptive, knowledgeable, helpful and professional.

dealership exceeds expectations as Service advisor

dealership exceeds expectations as Service advisor assigned Aaron King made the experience pleasurable. He was receptive, knowledgeable, helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Aaron made your experience at Paul Miller Audi so enjoyable! Our team takes pride in providing exceptional service, and it's great to know we exceeded your expectations. Thank you for sharing this feedback!

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Painless service dept.

Painless service dept. dropped car off for service, picked it up couple hrs later. Done and washed. Smooth and easy

Painless service dept.

Painless service dept. dropped car off for service, picked it up couple hrs later. Done and washed. Smooth and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that your service experience at Paul Miller Audi was smooth and efficient. Thank you for sharing—we look forward to assisting you in the future!

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