North Coast Subaru

I purchased a new Crosstrek from North Coast Subaru and it was an excellent experience. This is my 14th car purchase and the best experience by far. Dominique was my sales consultant and she was great - professional, knowledgeable, highly competent and very personable. The negotiations were easy, no games or shady sales tactics, just a straightforward business transation. I also got a good price on the Crosstrek and my trade-in. The finance manager, Brandon, was also great. He did his job and offered the standard upsells but wasn't pushy or arrogant. If you are looking for a Subaru, save yourself some time and go see Dominique at North Coast Subaru. 5 out of 5 - Highly recommend.

Where do I start! From the moment I called, to the moment I drove off the parking lot, Niki and Brandon took incredible care of me. The level of customer service they give their clients is unparalleled. Constant contact, super responsive to my questions and easy to work with, I would definitely recommend specifically the both of them and North Coast Subaru to anyone asking where to buy a pre owned vehicle. Amazing price, extraordinary service and extremely knowledgeable. They even took the time to make sure my daughter was taken care of so we could stay focused on the deal. When I was anxious, they never got annoyed or made me feel anything less than their number one priority. Thankful to have found this dealership.

I’ve bought two cars from North Coast, and they’ve kept both of them in top‑notch shape. I really appreciate their free drop‑off service so you don’t have to sit around waiting. My car went in for an inspection and oil change, and they even sent a video walking through their full checkup and any potential issues. No pressure, no upselling, just honest information. Everyone there is courteous, efficient, and incredibly responsive if you call with a question or need an appointment. It’s refreshing to get old‑fashioned, personalized service instead of feeling like just a number.

Worst dealership I have dealt with in my many years of purchasing a car. Advertised price was fake. When I called to get a final price the salesperson and sales manager said the price advertised on all the third-party sights (e.g., cars.com, truecar.com, etc.) were not correct. They quoted me the KBB price instead. Even their own website had the same advertised price but they did not honor it. Typical bait and switch scam. Not sure how they are still in business. Absolutely awful experience.

Bunch of scams. Run away from this place. Bought a used $37,000 vehicle from these guys. On the web site says one thing but when you go there it's different. I was back there less then 24 hours with issues. I paid $1,500 for complete detailing. When I looked in the back seat it was full of glass. They took my money. Be careful with the mileage. Looking very funny. Now on the inspection there is the mileage. Bought this problem in August. They didn't want to fix nothing I found within like 2 days. Needed breaks, rotors all around. Trust me this DEALERSHIP should be investigated! Please safe your money and go somewhere else.

I purchased many cars in my lifetime and the team at North Coast Subaru made the experience a pleasure. The manager, James Lupo ensured that the entire process was hassle-free and respected my time. WI would highly recommend. Thank you James!

I knew my tires were in need of replacing so I expected my last scheduled maintenance would address that. I was very satisfied. The service included everything… the mechanics checked rims, mounted a set of 4 excellent tires, balanced and aligned to my approval and delight. I bought my 2021 Crosstrek Ltd from North Coast Subaru February 2021 and have enjoyed the safety and quality of my vehicle every day! I felt the difference the new tires made immediately and will continue to use this service station though I have 2 Subaru Dealerships much closer to my home because I love the professionalism, the high level of mechanical competence and the ability to schedule, wait for and complete service on time! Thank you North Coast Subaru!

I had my 2015 cross trek in for inspection, oil change and 36000 mile service. That is not a typo, My crosstrek has very low mileage. I started to notice a rattling and one time it was so loud I was scared to even drive. A local mechanic came to my house, looked under the hood and everything seemed fine. We brought it to his shop where it was put on a lift and what was discovered will shock you! The exhaust shield wasn’t bolted at all! There is no excuse for this. I didn’t complain when they lost the key to my car a couple of years ago, but this carelessness in inexcusable. Makes me wonder if it was carelessness or done on purpose to bring the car back in and charge me for unnecessary work!

More than wonderful. I feel so GRATEFUL to have been taken care of by all levels of staff.

Fair price of new car. Fair trade in price. Courteous dealer personnel. Low keyed. No high pressure sales tactics.