ReviewsWrite a review
We enjoyed the friendliness of those involved.
From our first call inquiring about a new truck, we were kept informed on every action by Brooke. Her interest was in getting us what we wanted. From a deposit on the truck from another party that didn't work out, she was right on top of things and after her call saying it was available, she did everything very expeditiously to make sure that we were taken care of. We looked at the truck, put a deposit on it and everything was go from there. It was a very pleasant experience and we feel that we made a friend with Brooke in this transaction. Thank You Just what we wanted!! Marino/Jean Ganz
Thank you for your kind review; we are happy to pass along your comments to the team here at Murdock Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service writers are always a great help.
The service writers are always a great help. I can't believe this review requires a minimum of 15 words that's kinda pointless almost makes you want to not leave a review.
We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
Passing the buck at Murdock Chevrolet
Purchased a 2022 corvette from this company ever told about complementary oil change this is $100,000 car and as a retired aircraft engineer I know what it takes to break new engines in I requested at 500 miles to change the oil from Murdock. They came back and said oh you don’t need it called Larry H Miller locally and they stated they all should be changed to 500 miles along with the possibility of transmission service at 1000 or 1500 to baby your car to break it in. I would not recommend Murdock Chevrolet to purchase anything.
Mr. Talbot, thank you for choosing Murdock Chevrolet. We appreciate your business and can certainly understand wanting to keep your Corvette in good working order. As you were advised when you came in, your Corvette does not need an oil change at 500 miles. Our recommendation is in line with the manufacturer and you can reference the maintenance schedule in your owner's manual. If you need a copy of it, please email firstname.lastname@example.org and a link to the online version will be sent to you. Chevrolet will not recommend services in longer intervals than are needed and beneficial to your car. New cars, including performance cars, do have a break-in period but do not need a 500-mile oil change. The dealer who accepts your money for such a service is the one you need be suspicious of.
I had my emission do on my car and they were very friendly and helpful
Douglas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
More concerned about making a sale than making the
More concerned about making a sale than making the customer happy, definitely need some training in tactful communication.
No regard for the safety of the customer
Went in for an oil change and tire rotation. Left with 3 wheels attached and 1 missing every single lug nut. If I would’ve gotten on the busy freeway before noticing there’s a chance I couldn’t be typing this right now. This is extreme negligence, and it’s unacceptable for a dealership to make these errors. Their solution was to go home and come back on Monday once the service manager was in. After their mistake they recommend I drive home on studs that had just been shredded down? And continue driving on them for the rest of the weekend? I’m appalled at this service and would highly recommend you never bring your vehicle in for service here.
Great salesman. Good service. Nice facility too much waiting time. Friendly staff. Overall good experience. Mr Cruz was good to work with
we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!
I hate dealers but enjoyed dealing with Murdock Chevy in
I hate dealers but enjoyed dealing with Murdock Chevy in woods cross I recommend Brooke she is the best also was working with JT he was really friendly and knowledgeable go see them.
Corey, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Great Used Car Seller
Great new-to-me purchase of a used 2022 Tahoe. A great low mileage vehicle find for me with the specific options I was looking for. Great people, beautiful dealership and easy buying process. All coordinated by my sales guy Casey Nielsen. Thanks Casey!
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
I brought my Chevy Cruise for service.
I brought my Chevy Cruise for service. I spoke with one gentleman at the service desk and he stopped me, saying, "I'm not the right guy to talk to. Talk to those people at that desk" (pointing to the desks with other service reps). I walked down there and waited patiently for someone to acknowledge me... nothing. One man right in front of my face typed and handling business without even a word. I was surprised. Greeting someone or letting them know that you will be with them in a moment is basic fundamental customer service. Sadly, this is not the first time exhibiting a lack of customer service. My wife went there a few months back and commented on the rudeness, stating that it made her feel uncomfortable. My recommendation is for improved customer satisfaction. I backed my car out and went to Toyota. They greeted me and took care of me without feeling invisible.