Murdock Chevrolet

3.9
(608 reviews)
Visit Murdock Chevrolet
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
2018 state dealer award View 4 awards
2018 state dealer award 2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award

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New (888) 229-8968 (888) 229-8968
Used (888) 221-6887 (888) 221-6887
Service (801) 335-9827 (801) 335-9827

Inventory

See all 246 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2015.
Murdock Chevrolet is open for business during the COVID-19 crisis and is taking all preventative measures recommended by the CDC to ensure the safety of our guests and employees. We are also offering to bring the car to your home or place of work for test drives. All steps of the sales process including final delivery can be facilitated from the comfort of your home. Murdock Chevrolet has been selling and servicing new Chevrolets and quality preowned vehicles in the Salt Lake and Davis County area since 1982. Their 'No Regrets' guarantee promises competitive pricing a 5-day no-questions-asked exchange policy and worry free warranty.
Your 'No Regrets' Dealer

Service center

Phone number (801) 335-9827

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

3.9
(608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

The best costumer service, great dealer, good service,

The best costumer service, great dealer, good service, fast service. I love this place thank you

5.0

The best costumer service, great dealer, good service,

The best costumer service, great dealer, good service, fast service. I love this place thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Mark, at the Woodscross dealership, Murdock Chevrolet.

Mark, at the Woodscross dealership, Murdock Chevrolet. He was great to work with no pressure and he answered all my questions. Truck was delivered sooner than I thought.

5.0

Mark, at the Woodscross dealership, Murdock Chevrolet.

Mark, at the Woodscross dealership, Murdock Chevrolet. He was great to work with no pressure and he answered all my questions. Truck was delivered sooner than I thought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

Great place

Consumer response

Great place

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5.0

Salesman was positive and accurate Got the vehicle I

Salesman was positive and accurate Got the vehicle I was looking for the price point I was aiming for. Finance person was positive and accurate as well. Very good experience.

5.0

Salesman was positive and accurate Got the vehicle I

Salesman was positive and accurate Got the vehicle I was looking for the price point I was aiming for. Finance person was positive and accurate as well. Very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Murdock Chevrolet

Great service and sales department. Never had an issue with the service department. When I purchased no pressure sales.

5.0

Murdock Chevrolet

Great service and sales department. Never had an issue with the service department. When I purchased no pressure sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

I was greeted immediately upon arrival.

I was greeted immediately upon arrival. The service advisor was polite and friendly. Service completed in less than an hour

5.0

I was greeted immediately upon arrival.

I was greeted immediately upon arrival. The service advisor was polite and friendly. Service completed in less than an hour

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Super quick and painless oil change!

Murdock Chevrolet never fails to deliver on their customer service for me! Quick and painless oil change! Travis is THE MAN!!!

5.0

Super quick and painless oil change!

Murdock Chevrolet never fails to deliver on their customer service for me! Quick and painless oil change! Travis is THE MAN!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Murdock Chevrolet never fails to deliver on their

Murdock Chevrolet never fails to deliver on their customer service for me! Quick and painless oil change! Travis is THE MAN!!!

5.0

Murdock Chevrolet never fails to deliver on their

Murdock Chevrolet never fails to deliver on their customer service for me! Quick and painless oil change! Travis is THE MAN!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Great salesman Ryan.

Great salesman Ryan. All deals and/or promises worked out and were completed as promised. Ryan was attentive and willing to ask for what we requested. He was available to us after the purchase was completed and followed through to satisfy our questions or concerns. We purchased 2 vehicles from them and are happy with both. They gave us exactly what we asked for on trade. The Finance department was quick with all questions fully answered.

5.0

Great salesman Ryan.

Great salesman Ryan. All deals and/or promises worked out and were completed as promised. Ryan was attentive and willing to ask for what we requested. He was available to us after the purchase was completed and followed through to satisfy our questions or concerns. We purchased 2 vehicles from them and are happy with both. They gave us exactly what we asked for on trade. The Finance department was quick with all questions fully answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robin, we're happy you found our staff to be so supportive during your experience here at Murdock Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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1.0

Only 1 star because there was no zero star option!

Only 1 star because there was no zero star option!!!! Absolutely deceiving and liars in my experience. Asked them to meet me half way on a trade ($1,500 more than their offer) and they said they "just couldn't do it because they wouldn't be able to list it for much more than the trade value." I gave them my guess ($9-10k more than trade) on what they would list it at based on research and other dealers own listings on comparable's. They told me the range that they would be listing it at, ($4-$5k more than trade offer) and they actually listed it for over $11,000 more than trade. But they just couldn't do the $1,500 more on my trade? I felt very deceived, lied to directly, and had a very poor experience. There's more to tell, but please beware of what these guys are telling you. I wasn't asking for $5,000 more!!! I asked for a bit more to meet more in the middle and all I was told was, "We just don't have any more room" Complete xx. These people are lie through their teeth type of people. After my experience, and the experience of many from their service dept...I am starting to wonder if they are paying for their positive ratings. BEWARE OF MURDOCK CHEVROLET!!!!

1.0

Only 1 star because there was no zero star option!

Only 1 star because there was no zero star option!!!! Absolutely deceiving and liars in my experience. Asked them to meet me half way on a trade ($1,500 more than their offer) and they said they "just couldn't do it because they wouldn't be able to list it for much more than the trade value." I gave them my guess ($9-10k more than trade) on what they would list it at based on research and other dealers own listings on comparable's. They told me the range that they would be listing it at, ($4-$5k more than trade offer) and they actually listed it for over $11,000 more than trade. But they just couldn't do the $1,500 more on my trade? I felt very deceived, lied to directly, and had a very poor experience. There's more to tell, but please beware of what these guys are telling you. I wasn't asking for $5,000 more!!! I asked for a bit more to meet more in the middle and all I was told was, "We just don't have any more room" Complete xx. These people are lie through their teeth type of people. After my experience, and the experience of many from their service dept...I am starting to wonder if they are paying for their positive ratings. BEWARE OF MURDOCK CHEVROLET!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

This review is for the service department.

This review is for the service department. I had a terrible experience with a problem on my Suburban. It was intermittent and the service department at Murdock seemed to have no interest in troubleshooting it. Instead, they tried to gaslight me into believing that it is normal for car batteries to die if the car sits for two days. When I picked the car up, I had at least 5 fewer gallons of gas and my headlights no longer work (I suspect related to the battery issue). Frustrated that something that worked before my service appointment was no longer working, and suspecting that it was related to the minimal troubleshooting they did, I set up an additional appointment. Because the headlights not working is a "separate issue", they want an additional diagnosis fee. I found Mark Ith in particular condescending and less helpful than anyone I've ever interacted with. I came to Murdock because I expected them to have the best trained, most professional service staff. I returned when the issue wasn't resolved because I was promised that even though my issue was intermittent, they would continue to diagnose until they found the problem. What I found was a group motivated to get me to go away by any means necessary, including deception. The experience will keep me from going to Murdock for any future need, and has soured my perception of GM service at large.

1.0

This review is for the service department.

This review is for the service department. I had a terrible experience with a problem on my Suburban. It was intermittent and the service department at Murdock seemed to have no interest in troubleshooting it. Instead, they tried to gaslight me into believing that it is normal for car batteries to die if the car sits for two days. When I picked the car up, I had at least 5 fewer gallons of gas and my headlights no longer work (I suspect related to the battery issue). Frustrated that something that worked before my service appointment was no longer working, and suspecting that it was related to the minimal troubleshooting they did, I set up an additional appointment. Because the headlights not working is a "separate issue", they want an additional diagnosis fee. I found Mark Ith in particular condescending and less helpful than anyone I've ever interacted with. I came to Murdock because I expected them to have the best trained, most professional service staff. I returned when the issue wasn't resolved because I was promised that even though my issue was intermittent, they would continue to diagnose until they found the problem. What I found was a group motivated to get me to go away by any means necessary, including deception. The experience will keep me from going to Murdock for any future need, and has soured my perception of GM service at large.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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