Murdock Chevrolet - Woods Cross

I’m a U.S. Navy veteran and recently purchased a used 2018 Ford F-150 from Murdock Chevrolet in Woods Cross, Utah. I’m sharing my experience to help protect other service members, veterans, and consumers who expect integrity and safety when buying a vehicle. After driving the truck home, I noticed visible dry rot on all four tires, which concerned me given that the dealership had claimed to have performed a full inspection. I later spoke with General Manager Casey Bingham, who read directly from the dealership’s internal inspection notes. According to the GM, their mechanic had documented the need to replace the tires and had verbally identified dry rot, noting the tires were toward the end of their typical 6-year lifespan. Despite this, the dealership passed the vehicle through inspection and sold it to me without disclosing the tire condition or providing the inspection report. When I requested a copy of the inspection, I was told it would not be provided — That means: The issue was internally known The dealership chose to withhold that information I was not given the opportunity to make an informed safety decision After continued escalation, I was eventually offered a full refund, which I accepted. While I appreciate that resolution, this situation highlights a serious breakdown in safety practices and consumer transparency.

Went to go look at the 1500's they have with a rebate. I wanted a 6.2L. offered below low kbb on a near perfect trade in vehicle. With their supposed 2K over trade in evaluation. Do not go here unless you want the same runaround as most dealerships. They are not different in any way.

Shebly is the absolute best. I asked for a lot when purchasing my Tahoe and she not only made sure I got what I asked for, but then went above and beyond to make sure the entire company was doing their part. Not a single thing was missed. I am the happiest ever. Thank you so much, Shebly Sweeten!

Well Murdock, I'm really late with this but, I feel that it is important (enough) to follow up. Your Dealership and ESPECIALLY Lanney Lish have been so good to us! You worked thru all our wants, needs and hiccups to get us in our truck. We looked for 8 months (A LOT) and no other dealership wanted to work with, or for us. Not Dodge, Ford, Chevy nor GMC. Thank you, We reccomend you (constantly), to friends & relatives. Dear Ms. Lish, it was such a pleasure to get to know (and to work with) you. Being in our 70's, we have made many vehicle purchases. None of those had a salesperson work SO HARD for us! All the best to you and yours! Thank you, again. Sincerely, Mr. & Mrs. Crane

Showed up at the dealership 10 mins before they opened to buy a used car that I’ve been searching months for. The salesman told me he thought the car had sold the previous night but went to check with the Sales Manager to see if any money was put down to hold the car. He came back and told me that no money was put down to hold the car and it it was mine if I wanted it. I told him I would take it and do a cash deal. A few minuets later the GM intervened and told them not to sale the car to me because he promised the car to a distributor that was buying the car for someone else. If money wasn’t put down then the car, then it isn’t sold! I’ve never worked with a dealership that held a car without a deposit. Bad business in my opinion. They would rather sell the car to a customer of a 3rd party then an actual customer sitting inside their dealership.

Great unpushy sales people. With awsome management personel. They help us get the best price and best veichle for us. Having already formed a budget for a desired amount and left room for more incase my wife wanted more. We left with more vehicle than we were expecting and kept it right near my desired amount. Far lower than our max.

I received excellent service at Murdock Chevrolet. I got the maintenance package done on my Camaro and it runs like new! Decent prices, and customer waiting area, too.

Jeff and Brooke did a fantastic job with us today. I would use them again.

Jared is a no pressure knowledgeable salesperson. Of all the vehicles I’ve purchased this was by far the easiest. Thank you Jared!!

Mark and Brian were great to work with. Mark was my sales person and made everything as smooth as possible. Brian while the iPad was dumb and kept disconnecting, everything else was easy in the finance process. The whole thing was transparent. Enjoyed witching with everyone there.