Husker Auto Group

As always, I was given a quick appt to service my car. They needed to order and replace a part and when I told them I was leaving town in 2 days, they had the part in and replaced in plenty of time. I received my car back in a timely manner, and it was clean and shining.

Really, no matter what amazing deals your salesperson can come up with, it's really not worth the hassle you will get when you go to have your pretty new vehicle serviced. 1) it is EXTREMELY rare for someone in the service area to answer the phone, which directs you to a call center who is unable to schedule many services, so they transfer thou back to the service center... who doesn't answer... transfer you to the call center...etc. 2)They will always tell you that one of your scheduled services isn't covered, when it is clearly written in your contract (this one happened today) 3) They won't really do the routine maintenance checks, but they will say they did (this was 6 months ago, the last time I took my car in). I brought it in with no washer fluid, when I got it back, still no washer fluid, but they had checked off that they had done it. I know, washer fluid isn't a crisis, but if they are willing to lie about something so small, how can you trust them on anything? This goes back to item 2... when I brought in my vehicle for service (4th oil change since I got it) , I called them out on the dishonesty about what services they had completed, and told them that I had marked my filters and made note of all the fluid levels. Funny, not an hour later, I received a call saying that I only have 2 oil changes under my contract, and they would have to charge for this one (the 4th). Another example of this dishonesty... we pay the extra $ for the zaktech coverage, which is to be reapplied every 6 months when I bring it in for service. That is something you can smell no matter how much you try to extract the product.. yet the interior of my vehicle NEVER smells any differently when I pick it up. 4) they will promise you a loaner, so you make your plans for your day, and when you go to drop off your vehicle, they will act like they never knew you wanted one, and they just do happen to not have anything available, leaving you without a car to do the things you have planned for the day. 5) if they break something, they won't tell you. I had my acadia in for recall work which involved pulling the engine. When I got it back, it ran badly, and I noticed black powdered stuff on my wheels. I took it to a mechanic friend, and after looking at it, he informed me that a brake boot was broken, as were some mounts and my headlight. I went back to husker... they said .."we forgot, we dropped the engine when we were putting it back in your vehicle... we will fix the brake boot and the mounts, but the headlight couldn't have broken because of that, so you will have to pay $112 for us to replace it " My husband and I have gotten our last 10 vehicles from husker because we loved our salesperson. He is no longer there, and after today we won't be either.

Vegas was nice and polite. Work was done quick as possible.

Josh Ames provided outstanding service. He made our new car purchase process very seamless--exceeded our expecatations.

I Moved Here A Short Time Ago, It Didn't Take Me Long To Find Out Who I Can Trust. From The Top Managers, The Sales People, "Keven Mitchel" Always Looks Out For Me, The Service Team, Always With A Friendly Smile, The Collsion Department, Especially "Matt" & "Josh" Always Going The Extra Mile - Undefined Service, The Shuttle Drivers, With Their Informative Conversation HUSKER #1

I worked with Aaron Lewis (Used, Chevy), if you have the option I highly recommend working with him. I am from the East coast and am about to graduate UNL so buying a car so far away from my parents was a hassle. Aaron was patient, super nice, and extremely helpful. This was my first car buying experience and I was terrified (even more so because I was in love with a car they had but they were a 3rd party dealer.. thought they'd rip me off). Aaron made the experience a pleasant one and I am absolutely in love with my 2017 Cruze. If I could just purchase cars from Aaron Lewis for the rest of my life, that'd be great.

Out of all the vehicles I have ever bought this was by far the WORST experience I have ever had. The sales Manager Cody, what a joke. I would never buy another vehicle here.

Have gone to Husker Auto for years and Marty in the service department is outstanding in his dedication to the customer.

I requested regular service and the after 100,000 mile service specified in the owners manual and this was provided without any effort to add on any extras.

I loved everything about my experience at the dealership