Husker Auto Group

Marty Upton is the best service tech. Always friendly and courteous and listens and answers my questions

Do NOT under any circumstances bring your vehicle here to be serviced unless you do have GM's extended warranty!! Without this coverage, you WILL be taken advantage of by Husker Auto Group! Here is my experience with the Husker Auto Group: I own a Chevy vehicle and recently started noticing this toxic smell of burning antifreeze coming into the cab of my car when I run the heater. Turns out, GM has an active recall for this issue on my vehicle model so I called the GM dealer (Husker Auto Group) to set up an appointment for them to fix my car. Since the issue is well known by GM and a recall has been issued, I expected GM to fix the issue for at no expense to me. When I called they said they would be able to fix my vehicle and told me to bring my car in right away. When I brought my car in, I was informed that since my car wasn't covered under their special extended warranty and the VIN for my car says the title is previously salvaged, they couldn't preform the recall for me - that somehow being salvaged invalidates all previous recalls for the vehicle! As if this wasn't upsetting enough to me, they then wanted to charge me $125 just to inspect my car and diagnose the issue that both of us clearly already knew was the issue since there is an open recall to fix this issue. Because I didn’t want to be inhaling a toxic vapor from my car anymore, I foolishly agreed to this absurd charge. Turns out allowing them to inspect my car was a huge mistake! They came back with a laundry list of problems with my car and then pressured me into spending near $5,000 to fix all of them. Just preforming the work for the recall was going to cost me almost $1,000 at Husker Auto Group! I knew for certainly this could not the case so called my trusted mechanic at Auto Specialist Inc. in Omaha to get a second opinion. They told me they could perform the work for recall for just $400 in labor. In the end, I was so furious at Husker Auto Group, that I just decided to bite the bullet and pay the $125, oh wait no they had to tack on an extra $20 more for taxes and fees so $145 total, just to get my car back from Husker Auto Group. I find it disgusting that Husker GM takes “pride in our work and providing you with an excellent dealership experience, one that will make you feel Completely Satisfied” and yet went to such extent to take advantage of me simply because I didn’t have their shiny extended warranty. I will never again take my car to Husker GM. If you want to avoid being scammed and mistreated, I suggest you take your car elsewhere.

everything was on time, people were courteous and efficient, facilities were comfortable and vehicle was ready when they said it would be.

Marty went above and beyond to get me a loner truck while mine was being repaired, he gave me timely updates with the process of the repairs.

I had the passenger front tire on my 2017 Malibu blow out. The service department got my car in and started the process of assessing damage immediately. They also got me a loaner vehicle to use while repairs being made. Excellent service and customer support. A special thanks to Vegas and Marty for making this challenge extremely pain free and no hassle. No better place to get service in Lincoln Nebraska

I have bought ALL my vehicles from Husker Auto Group over the last 18 years. I also get them serviced there. And I keep coming back all these years because the do what they say, no run around, no excuses, just great service. I especially like Jared Johnson who I buy ALL my vehicles from at Husker. I don't have to explain a bunch of dramatic details to him, he just finds out my needs and does the job with so much expertise, that it remains a pleasant experience to deal with him and Husker Auto Group. So much so that my mother and friends have been referred to him, by me, every chance I get. In addition, every service employee and manager have been nothing but professional. in short, they get it done!

Everyone was very friendly and we worked out a great deal I believe. Kathy was wonderful to work with. Very personable and attentive. Lorenz did all the paperwork and was very friendly and attentive to what we wanted. My husband has received calls from I believe Kathy, Kurt and Larry or Terry..Not sure which just making sure everything was going good with our new vehicle. Thanks everyone!

I bought my last two cars from Husker Auto and have had all my work done with Opal's help. I have been treated fairly and will continue to have my work done there, unless your prices get out of line.

I told Joshua what I was looking for, he got the vehicle I wanted and a price that I thought was fair compared with other dealerships.

Husker treats me very good and has for years. Thanks Marty.