Reviews
The sales and financial personnel were
The sales and financial personnel were Knowledgeable,pleasant and courteous. The showroom was clean and there was no pressure to take a vehicle that day. We were in the market for a new vehicle and felt since I have been a GMC/Chevy most of my life,lets go with an American made auto!
The sales and financial personnel were
The sales and financial personnel were Knowledgeable,pleasant and courteous. The showroom was clean and there was no pressure to take a vehicle that day. We were in the market for a new vehicle and felt since I have been a GMC/Chevy most of my life,lets go with an American made auto!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you found our staff to be so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
I had my car towed there and still had to wait a week to
I had my car towed there and still had to wait a week to be looked at. Had to get a rental for two weeks due to the wait and them not offering loaners but wanted $70 a day for a rental. Then got it back a week after it was looked at. Had it for a week to have the check engine light came back on took it in same error message. Now I have to wait til the end of the week just to get looked at and once again no alternative for a vehicle while I wait.
I had my car towed there and still had to wait a week to
I had my car towed there and still had to wait a week to be looked at. Had to get a rental for two weeks due to the wait and them not offering loaners but wanted $70 a day for a rental. Then got it back a week after it was looked at. Had it for a week to have the check engine light came back on took it in same error message. Now I have to wait til the end of the week just to get looked at and once again no alternative for a vehicle while I wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Viola, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 496-4591 to discuss your concerns, as your satisfaction is of utmost importance to us.
Top of the line.
Top of the line. Dealer I have purchased many cars here at Neilson Chevrolet, have always been satisfied. Good pricing, kind, very friendly dealer overall. I?ll always come back here to buy, sell get vehicles serviced.
Top of the line.
Top of the line. Dealer I have purchased many cars here at Neilson Chevrolet, have always been satisfied. Good pricing, kind, very friendly dealer overall. I?ll always come back here to buy, sell get vehicles serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, Your satisfaction is important to us, so we want to sincerely thank you for choosing Nielsen Chevrolet and we hope to see you again soon!
Service on car
Great job by Service Department. Service manager, John , was great!
Service on car
Great job by Service Department. Service manager, John , was great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to give us a positive review. Most people only post reviews when there is something negative. We appreciate your business!!
Amazing First Car Purchase Experience
Phenomenal service from start to finish!! The employees made the car buying process very easy and I am very happy with my purchase!
Amazing First Car Purchase Experience
Phenomenal service from start to finish!! The employees made the car buying process very easy and I am very happy with my purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to give us a positive review. Most people only post reviews when there is something negative. We appreciate your business!!
Nielsen,, Chevrolet/Dover, New Jersey
We highly recommend this dealership after buying many cars through the years. I wish we only went here. They were amazing Robbie was our salesman. He is absolutely amazing knows everything about every vehicle easy to talk to and also his manager both made it very easy to purchase the car for exactly what the price was promised, which is very rare I would not go any place else.
Nielsen,, Chevrolet/Dover, New Jersey
We highly recommend this dealership after buying many cars through the years. I wish we only went here. They were amazing Robbie was our salesman. He is absolutely amazing knows everything about every vehicle easy to talk to and also his manager both made it very easy to purchase the car for exactly what the price was promised, which is very rare I would not go any place else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
HELLO and thank you for taking the time to leave us feedback about your experience with us. At Nielsen Chevrolet, customer satisfaction is our highest priority. Any and all information that you provide, helps us learn what our customer's expectations are and makes us strive toward achieving your trust and future business.
Best Buying Experience!
We had visited MANY dealerships looking for an SUV and purchased our SUV from Nielsen. Our Sales Rep Robby was knowledgeable, professional and a pleasure to deal with, as was Roy the Sales Manager and William the Finance Manager. The entire team at Nielsen was great… no hassle, no gimmicks, no hard sell. If you are looking for the best possible car buying experience we highly recommend Nielsen Chevrolet in Dover. You will not be disappointed!
Best Buying Experience!
We had visited MANY dealerships looking for an SUV and purchased our SUV from Nielsen. Our Sales Rep Robby was knowledgeable, professional and a pleasure to deal with, as was Roy the Sales Manager and William the Finance Manager. The entire team at Nielsen was great… no hassle, no gimmicks, no hard sell. If you are looking for the best possible car buying experience we highly recommend Nielsen Chevrolet in Dover. You will not be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us and for the recommendation! We are glad we could help!
Awesome experience and fast, easy process
Everyone at Nielsen Chevrolet was pleasant and friendly. From the receptionist to sales associate and to the finance manager. They answered all my questions and helped me to run the transaction smoothly, as I was getting the car from NJ but had to register the car in Maine, where I live. Thanks to the current economy, still feeling the COVID supply chain issues, I had to go to NJ (thankfully due to family) and was able to get the exact make and model with all the extra that I wanted within the same day of me to walking on that dealership floor. Would HIGHLY recommend this dealership to everyone who wants fast and well explained process.
Awesome experience and fast, easy process
Everyone at Nielsen Chevrolet was pleasant and friendly. From the receptionist to sales associate and to the finance manager. They answered all my questions and helped me to run the transaction smoothly, as I was getting the car from NJ but had to register the car in Maine, where I live. Thanks to the current economy, still feeling the COVID supply chain issues, I had to go to NJ (thankfully due to family) and was able to get the exact make and model with all the extra that I wanted within the same day of me to walking on that dealership floor. Would HIGHLY recommend this dealership to everyone who wants fast and well explained process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Nielsen Chevrolet and we hope to see you again.
They drove my new car home for me!
Very easy sales process. I live about 40 minutes away and had no way to get my new car home because I drove there in my old car that I wasn't trading in. The dealer drove the car to my house for me. Great service.
They drove my new car home for me!
Very easy sales process. I live about 40 minutes away and had no way to get my new car home because I drove there in my old car that I wasn't trading in. The dealer drove the car to my house for me. Great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you, and have a fantastic day!
Oil change/tire rotation
Always a good experience getting serviced at this dealership.
Oil change/tire rotation
Always a good experience getting serviced at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase