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Buzz Chew Chevrolet Cadillac

(703 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 consumer dealer award
View 5 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Buzz Chew Chevrolet Cadillac from DealerRater.

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Pleasant and laid back

I decided to drive out to Buzz Chew because I had heard the commercials and really was tired of the typical dealer experience. I planned on going out there and just look at the different trim levels of a 2019 Silverado, while also gauging the sales staff. After walking the lot a bit I came across a preowned 2018 Silverado LTZ. I walked inside and met Sean from sales. I told him I was somewhat interested in the truck and we sat down and chatted numbers a bit. We reached an agreement and I went and met with Andy in Finance. Before I knew it I was picking the truck up the following day. Sean and Andy were great to work with. Very personable and genuine. My experience buying the truck was great and I am very pleased with the vehicle. Highly recommend to friends, family and whoever else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The Buzz Chew Chevrolet Cadillac Team

Buzz Chew: Great Customer Service

I recently purchased a 2019 Chevrolet Suburban from Buzz Chew. I dealt primarily with John Galligan; with some additional assistance from Sean Roughan, Tony Oddon and Andrew Hickox. The team was great. I could not have asked for a more professional, knowledgeable and pleasant group to arrange my purchase. I have serviced my Tahoe with Buzz Chew for 12 years; I was very happy to find that the Sales Team maintains the same excellent level of customer service that I have experienced with the Buzz Chew Service Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Peter, thank you so much for the wonderful review of your experience at Buzz Chew Chevrolet. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers. Thanks again for your loyalty and business. We hope to see you again soon. Best, The Buzz Chew Chevrolet Cadillac Team

Great Personal Service!

Great Personalized Service! They really go out of their way to make the experience seamless! I was super happy and surprised they delivered my car to me at work on Friday of Memorial Day Weekend! Kudos!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know you feel confident in your decision to choose Buzz Chew Chevrolet Cadillac as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Best, The Buzz Chew Chevrolet Cadillac Team

Leased our first Caddie!

Walked in off the street and met Sean. He is a great guy, easy going and no “salesman” stuff about him. My husband is keeping the car all to himself! But he is happy Thank you Terry McEntee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Terry, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Buzz Chew Chevrolet Cadillac! If there is anything else we can do for you, please feel free to give us a call. Best, The Buzz Chew Chevrolet Cadillac Team

Leased Another Escalade Platinum ESV

Took delivery recently on new Escalade Platinum ESV. This is my fourth or fifth one. As usual, the service at Buzz Chew was exceptional. My regular sales rep, Bob White, was amazing as always. I'd buy cars from him for life. He's the very best. I've bought all my vehicles from him. He makes everything so simple. And Tony Oddon did a wonderful job coordinating the delivery, and took the time as did Bob to follow up to be sure everything was great (it is). Tony made sure we understood everything about the new vehicle, and took his time until we did. This is a great dealership, and I'll keep buying/leasing cars here for many years to come. I'm looking forward to purchasing the newly re-launched Escalade ESV as soon as it is available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The Buzz Chew Chevrolet Cadillac Team

Buzz Chew Experience

Or experience leasing a new GM Equinox was amazing The salesman who we dealt with, Nelson was a true professional as well is extremely knowledgeable about his product. Andy who was in charge of the financial aspect was also a true professional, courteous as well as tremendously efficient. Mr. Chew the owner of the dealership came over to meet us just because that’s one of his policies, it was greatly appreciated. the experience was a very good one, and I would recommend Buzz Chew Chevrolet to anybody buying a car. PS Tony was also remarkable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Buzz Chew Chevrolet Cadillac Team

Best Dealership Ever!!

We have used Buzz Chew for years!! Joe T is the best. He always takes time to talk to us and I love my new Traverse!! They make it so easy and there customer service is unmatched!! Thank You so much! Only down side is how much the Price of Chevy’s have gone up. Melissa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Buzz Chew Chevrolet Cadillac Team

Completely Satisfied

The moment we walked in we felt very welcome, we were offered coffee & to browse around, then our Sales Consultant Joe Tedesco, was there to answer any questions we had, he was very friendly & knowledgeable. The selection of inventory was amazing , after this wonderful experience we would not go anywhere else and have recommended them to all of our friends & family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wendy, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The Buzz Chew Chevrolet Cadillac Team

Excellent Dealership!

This is the first time I have ever bought 2 of the same vehicles in a row. Besides an excellent 2019 Silverado model, you cannot find a nicer staff. Joe Tedesco worked with me for over 3 months and provided excellent advice and guidance throughout the process. Tony Oddon was very good at showing us all the new features that truck has to offer. Andrew Hickox makes dealing with the paperwork a breeze. It is extremely hard to find an honest and reliable dealership these days. Buzz Chew Chevrolet-Cadillac, Inc. and its employees are the best of the best. Thank You, L. O'Connell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Joe, Tony, and Andrew were able to meet your needs. At Buzz Chew Chevrolet Cadillac, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, The Buzz Chew Chevrolet Cadillac Team

I wouldn't go anywhere else!

Buzz Chew, and especially Joe Tedesco, made buying our truck easier than I thought possible. Joe explained everything we were getting and what we were getting it for with such clarity. He was always available to take questions, even on his day off when I had a question about selling my current vehicle right out of my driveway. We love our new Colorado. Tony Oddon gets a nod too. He walked me through setting up the bluetooth, wifi, etc.... and was very patient as I had many questions. Go no further than Buzz Chew!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Reb, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, The Buzz Chew Chevrolet Cadillac Team