Roe Buick

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
152 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 28, 2020

    We’ve been coming to roe Buick for years to service our vehicles . The workers are always kind and helpful. I have always been happy with the business... and will continue to return again. The business is so clean and organized.

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    Dealer Response

    Jody, thank you for your loyalty to our dealership and for taking the time to write this review. Our team's excellence is always consistent, and I'm g...lad your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com

  • 5.0 out of 5
    November 21, 2019

    Many places play cat and mouse in purchasing a vehicle. Roe Buick was just the opposite. When asked directly about price and any other questions all answers... were straightforward and honest. In thirty five years plus of owning a vehicle I cannot say I have ever experienced any transaction as smooth as this one. Jason Roe not only represents his dealership well, but the entire auto industry as someone to model after. Our purchase was one I will never forget and more than willing to travel another hundred miles each way in the future

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    Dealer Response

    First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to ...every customer that comes to our dealership. We are happy to see that your visit reflects these values and that we were able to take care of you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com

  • July 17, 2016

    Best buying experience around. They were friendly, fast at calling me back and just a great place to buy from.

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    Shopped for a used car
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    Dealer Response

    Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was fast, frie...ndly, and helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Regards, Jason Roe - General Manager

  • 5.0 out of 5
    December 17, 2018

    Edgar at Roe Buick was an excellent salesman. No pressure selling, happy to answer all of our questions. When it came time to negotiate on the vehicle,... Edgar and the sales manager Todd did everything they could to get us into the vehicle we wanted at the price that worked with our budget. Overall, it was the best new car purchasing experience I have ever had.

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    Dealer Response

    Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation and we are glad to have provided yo...u with a pressure free experience! Feel free to let us know if you have any concerns about your vehicle. Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com

  • 5.0 out of 5
    December 10, 2018

    We Have done business with them since about 1995 and have been very pleased with their friendly way of taking care of us finding a new car for us to lease... whether it was a Buick or a Pontiac thru the years. We are again very pleased with our new car we drove home today.

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    Shopped for a new car
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    Dealer Response

    We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it ...makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com

  • 5.0 out of 5
    October 7, 2018

    Everyone at Roe Buick made the buying process so enjoyable. We were introduced to our new Enclave and the friendly, no-pressure salesman answered all... of our questions. The finance guy was quick but covered all the details. Stopped by to look and left with a new vehicle that we absolutely love. We will definitely start our next vehicle search with Roe. Thank you for treating us like family!!

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    Dealer Response

    What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is deliv...ering flawless customer service; that means giving each of our guests the time and attention they deserve. Congrats on your new Enclave and don't hesitate to call or stop in should you have any questions about your vehicle. Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com

  • 5.0 out of 5
    May 12, 2018

    Sales person was very prompt, efficient and polite. Store was clean, and there was complementary coffee and water. The people were easy to work with.

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    Dealer Response

    Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as prompt, efficient, and polite. We hope you... enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com

  • 5.0 out of 5
    May 2, 2018

    We have used this dealer in the past. We have always received excellent service. We have bought 2 new cars from this dealer. Sales people are excellent... and their knowledge about cars is phenomenal. Would recommend this dealer to all.

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    Dealer Response

    Thank you for this amazing review. We really appreciate your business. Best, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com

  • 5.0 out of 5
    April 26, 2018

    Edgar did a fine job, coming out in the rain to greet us and explained details to us. Joan is thrilled with her new red Encore

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    Dealer Response

    Thank you for this great review! We're excited to hear that Edgar did a fine job during your purchase. He is a great asset and we appreciate all he do...es. We look forward to working with you again. Best, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com

  • 5.0 out of 5
    April 19, 2018

    We had a wonderful buying experience with this dealer. Everyone was friendly and professional. We worked with Edgar Casillas on the purchase and were impressed... with his knowledge of the product, professionalism, and friendliness. After the transaction, he gave us a great tutorial on the cars many features. We would definitely shop this dealership again when we're in the market for a car, and we look forward to bringing our Buick to the dealership for service. They have a great reputation in our community, and they certainly demonstrated to us how they earned it.

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    Dealer Response

    Thank you for writing about your visit with us. Edgar is an asset to Roe Buick, and it is encouraging to hear he impressed you by delivering our trade...mark service. Best, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com

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