Reviews
Awesome people and quality work. Full service and two recalls done. Gave me a loaner to go to work and all went smoothly. .
Awesome people and quality work. Full service and two recalls done. Gave me a loaner to go to work and all went smoothly. .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
If I could give 0 stars, that would be a better rating. No integrity. I spent the last few weeks searching vehicle listings across Pennsylvania, not really finding what I wanted. I was actually ready to give up the search for a vehicle entirely and just drive my current car into the ground, hoping it lasts me a few more years. Then, I found a vehicle at Blaise Ford that checked all the boxes! I was ready to buy (got all my financing in order with my bank, prepped my trade-in, etc), so I called Monday morning to make sure the truck I was interested in was still available. It was! I made an appointment for 4:30 that afternoon. "We'll see you then." After work I drove the 45 minutes there, hitting a little traffic along the way. I figured I'd do the nice thing, so I called and told them I'd be about 15 minutes late. "No problem," they said. Still no indication that anything was amiss. I arrive at the dealer only to discover they had loaned the truck out (not just a test-drive mind you) to a friend of the owner. Must be nice to know the right people, huh? There was no mention of the possibility of a rug-pull when I verified the truck was available, just 8 short hours before. As I said, I was ready to buy, so this was not good news. I had brought my wife and kids to check out the truck and make sure it was a good family fit. Since that was not available, they offered me an older truck with more miles and less options. Not exactly what I was looking for. This was my first experience trying to buy a truck. This was my first experience working with a Ford dealer. This was my first (and very likely last) encounter with Blaise Ford of Lewisburg.
If I could give 0 stars, that would be a better rating. No integrity. I spent the last few weeks searching vehicle listings across Pennsylvania, not really finding what I wanted. I was actually ready to give up the search for a vehicle entirely and just drive my current car into the ground, hoping it lasts me a few more years. Then, I found a vehicle at Blaise Ford that checked all the boxes! I was ready to buy (got all my financing in order with my bank, prepped my trade-in, etc), so I called Monday morning to make sure the truck I was interested in was still available. It was! I made an appointment for 4:30 that afternoon. "We'll see you then." After work I drove the 45 minutes there, hitting a little traffic along the way. I figured I'd do the nice thing, so I called and told them I'd be about 15 minutes late. "No problem," they said. Still no indication that anything was amiss. I arrive at the dealer only to discover they had loaned the truck out (not just a test-drive mind you) to a friend of the owner. Must be nice to know the right people, huh? There was no mention of the possibility of a rug-pull when I verified the truck was available, just 8 short hours before. As I said, I was ready to buy, so this was not good news. I had brought my wife and kids to check out the truck and make sure it was a good family fit. Since that was not available, they offered me an older truck with more miles and less options. Not exactly what I was looking for. This was my first experience trying to buy a truck. This was my first experience working with a Ford dealer. This was my first (and very likely last) encounter with Blaise Ford of Lewisburg.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very helpful and willing to help with any questions we had. They showed us several options and was patient with us as we chose
Very helpful and willing to help with any questions we had. They showed us several options and was patient with us as we chose
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I have had nothing but issues with the expedition I purchased. If I wouldn’t have purchased the additional policy I would be out thousands. I have had to take it and had it towed 6x to the dealership now.
I have had nothing but issues with the expedition I purchased. If I wouldn’t have purchased the additional policy I would be out thousands. I have had to take it and had it towed 6x to the dealership now.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
While we do our best to sell quality new and preowned vehicles, we know sometimes things happen. We are sorry that you had to deal with the issues with your vehicle. If you would like to discuss this matter, or the possibility of us helping you upgrade your vehicle into something else, please contact our management team. Thank you for your feedback.
The service department is very efficient for those who are waiting for their vehicle to be serviced. Wait time was not long at all
The service department is very efficient for those who are waiting for their vehicle to be serviced. Wait time was not long at all
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kim in service does an incredible job scheduling my pick ups and drop offs at my work, and always makes sure the job is completed before the vehicle comes back to me.
Kim in service does an incredible job scheduling my pick ups and drop offs at my work, and always makes sure the job is completed before the vehicle comes back to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
*Buyer Beware** I write this in complete shock and surprise I reached out to this dealer about to make the drive from NY to come purchase an F150 that fit my exact criteria for a truck. I spoke to Zack I submitted a credit app talked numbers was ready to come down and pick it up same day. I was told by Zack this car is not for sale it has parts on order its in the shop next week it will be ready. I said are you sure ? He reasured me it would not be sold. I explored every option. Over night shipping the contract ir E-sign I was open to anyway tog et the contract done that day. Even open to have the car shipped I was told no we do not do that no we do not hold cars no we do not ship cars. I was assured the car would not be sold. That same Saturday Zack called me to inform me the car was sold. While in the shop without repairs done. Car was sold from under me with no communication. Very unprofessional very poor communication. I could not recommend to do business with them. Based on my experience they are not to be trusted. I sold cars for years and never have I refused to sell a car or lied about availability. There practices need a change the should offer support of long distance purchases at the very least. Offer E-sign, overnight contracts or shipping. We're in 2026 you dont have these features there's a problem. You lie to your customer base in a profession that already has a untrustworthy stigma. No thank you. Go somewhere else.
*Buyer Beware** I write this in complete shock and surprise I reached out to this dealer about to make the drive from NY to come purchase an F150 that fit my exact criteria for a truck. I spoke to Zack I submitted a credit app talked numbers was ready to come down and pick it up same day. I was told by Zack this car is not for sale it has parts on order its in the shop next week it will be ready. I said are you sure ? He reasured me it would not be sold. I explored every option. Over night shipping the contract ir E-sign I was open to anyway tog et the contract done that day. Even open to have the car shipped I was told no we do not do that no we do not hold cars no we do not ship cars. I was assured the car would not be sold. That same Saturday Zack called me to inform me the car was sold. While in the shop without repairs done. Car was sold from under me with no communication. Very unprofessional very poor communication. I could not recommend to do business with them. Based on my experience they are not to be trusted. I sold cars for years and never have I refused to sell a car or lied about availability. There practices need a change the should offer support of long distance purchases at the very least. Offer E-sign, overnight contracts or shipping. We're in 2026 you dont have these features there's a problem. You lie to your customer base in a profession that already has a untrustworthy stigma. No thank you. Go somewhere else.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize your experience didn't meet expectations, however, we do not have a Zack here at Blaise Alexander Ford of Lewisburg. Perhaps this review was intended for one of our sister rooftops? If there's anything we can do for you here at Blaise Alexander Ford of Lewisburg, please do not hesitate to reach out at (570) 524-7267. Thank you.
Same day service of battery replacement at home. Very happy with Blaise Alexander serviced department.
Same day service of battery replacement at home. Very happy with Blaise Alexander serviced department.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great deals great service great people to work with they get you in a car
Great deals great service great people to work with they get you in a car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
After I purchased the 2025 escape before I left the lot I noticed windshield washer lite on, salesperson said he would take care of it. Got home and lite was on . I put One Gallon of washer fluid in it. I washed the car and noticed that the all 4 tires are about 3/32 and Insp is due April. I’m not sure it will be safe to drive in snow. Also found all 4 tires had 40psi, door sill recommends 33.i am in contact will salesman said he would call Monday. I was surprised to find all these discrepancies. I have bought 3 cars ther in the past and not happy with current issues.
After I purchased the 2025 escape before I left the lot I noticed windshield washer lite on, salesperson said he would take care of it. Got home and lite was on . I put One Gallon of washer fluid in it. I washed the car and noticed that the all 4 tires are about 3/32 and Insp is due April. I’m not sure it will be safe to drive in snow. Also found all 4 tires had 40psi, door sill recommends 33.i am in contact will salesman said he would call Monday. I was surprised to find all these discrepancies. I have bought 3 cars ther in the past and not happy with current issues.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for not providing the 5 star service you've come to expect from Blaise Alexander. Our goal is to deliver exceptional customer service and we're disappointed to have missed the mark. Please give us a call at (570) 524-7267 if you would like to further discuss your concerns. We appreciate your business and hope to have another opportunity to better meet your needs. Thank you for your feedback and have a wonderful day.