Abeloff GMC

Perfect! Everyone was great. Transition of car smooth. Everyone answered all questions from warranty to interior of car. So helpful!!

Bought a new Yukon from Ableoff. Part of there sale pitch was the Ableoff advantage service contract that In writing Included 4 services with loaner car and topping off def fluid. Went in for service ans was Informed they have no loaner cars a d no longer top off def. Interesting they still have the sign In the showroom. Dealer is a ripoff!

Bought a new Yukon from Ableoff. Part of there sale pitch was the Ableoff advantage service contract that In writing Included 4 services with loaner car and toping off def fluid. Went in for service ans was Informed they have no loaner cars a d no longer top off def. Interesting they still have the sign In the showroom. Dealer is a ripoff!

It was the most pleasurable experience at a car dealership. Thank you it was worth the drive.

Waiting to see if problems really fixed! Happened 2 times since but not as bad

I truly had a wonderful experience at this dealership. They were honest friendly and they took really good care of me

Thank you Abeloff and especially Ryan Morris for preventing what could have been a roadside breakdown catastrophe 2 1/2 hours for my traveling (alone) wife in our 7 year old Terrain. Your advice to stop driving it and get it towed saved the day for her/us. Keep up the "Professional Grade" work :-)

I paid a total of $661.95 for something that should have costed around $200 Do not drop your vehicle off They had my truck for 16 days and were still unable to resolve all of my issues I had to call multiple times just to get updates on the status of my vehicle which I’d then hear “we’ll call you back” and I never got those calls back. It was so bad I had to show up in person 3 times just to find out what was going on. Even better I never saw my vehicle in the bay when I showed up it was always sitting in the back parking lot with lack of attention. To further prove how horrible their communication is. When I spoke to the tech working on my truck (David), he didn’t even know the two other issues as to why I brought my truck their in the first place! He was only told about one concern and didn’t know I had told two service advisors I was there for 3 concerns! I provided diagnostic codes that they didn’t pay attention to and the code I gave them did end up being the issue. This fixed one of my issues which was literally plugging two connectors into a new part. They had also programmed a new speedometer I had. The programming is supposed to be $160. My other concern the heat was never fixed let alone ever even looked at in the 16 days they had it. Yet somehow I still ended up being charged $661.95 Robbery and I’ll never be returning

To Whom it may concern I purchased a 2021 GMC Terrain in the late months of 2023, shortly thereafter the car started to wobble when being driven. So once the time was available, I scheduled my vehicle for service. After several hours, I was told, at first, that for some reason the tires would not balance, no matter how much weight they added to them. This was followed up with the explanation, that the tires were cheap, which caused them to not be able, to be balanced. At this point I thought GMC was doing the right thing and fixing an issue that has presented itself, only weeks after I bought this “certified” vehicle. A week later the tires come in, they’re placed on the car, and I go on my merry way. Several weeks go by, the month of January has arrived, I’m back at GMC…because the tires are wobbling. Everything from here on out is asinine, I drop the car off catch a most courteous ride home and wait for a response. Phone rings… it’s the tires…” they’re too cheap”. Now I’m an I.T. Tech, so, to do my job properly, I must troubleshoot. Which you would think is also something someone in the automotive repair industry would have to do. Right? I say, “it can’t be the tires, that doesn’t make any sense, yet the associate says, “I trust my tech and he’s checked everything, and he assures me it’s the tires”. We can fix the issue, “YOU’ just must buy, four new tires. So, me being the logical being I am, I say “How about this, (because I’m certain its not the tires) you take any four brand new tires, ones that you think will fix the problem, put them on the car and if it fixes the issue I will pay for those tires”. To reiterate, the tires currently on the car were placed on the vehicle, just two months ago by the company to fix said problem. The associate says hold on, comes back 5-6 minutes later, says “oh you’ll have to talk to sales about that possible fix”. …Me the customer? You want me to trouble shoot and fix the issue. At what point did it no longer become your responsibility? Am I on GMC payroll? Fast forward 1 month its now, the end of February, I have the free time to attend to the issue. I call, I ask to set up an appointment, the associate this time, is different and makes it sound like he knows several other reasons that may be causing my issue and is willing to do his due diligence to get the problem fixed. Slow clap, that’s what I want to hear, all I want is someone experienced to take to time to figure out what’s wrong with the car I bought at this point 6 months ago. I want someone to say “Sorry”, not only have we put you, but your entire family in danger, by overlooking this problem. It will be fixed, it was A, B and C. I go home after dropping the car off, wait for the call, several hours later…it’s the tires. “The first brand you had was cheap, and the second brand (though new) is cheap also” We can get you “these” tires, they’re 65 k miles, not the best but they would fix the issue, we’d only charge you the difference”. I say respectfully “No” I’m not paying to fix an issue, that was clearly a problem from the moment I got the car. Let’s recap, GMC has attempted to fix a problem that they diagnosed as being caused by “cheap tires”. Which were on this certified vehicle when I bought it. To fix said issue, they placed more “cheap tires” on the vehicle. After utilizing my spare time to service the vehicle and driving an “unsafe” vehicle on these “cheap tires”, they have now suggested again to fix the issue…buy putting more…cheap…tires on the car. So, as it stands, I have either clearly been sold a lemon, or I must buy the best tire on the market to get my used 2021 GMC terrain to be safe. Abeloff GMC, I’ve given them three chances to do the right thing, and in the end, they’ve shown me that making a profit is more important than the safety of their customers.

Good service on the phone and at the counter. friendly customer service helpful With going from one department to another