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Chrysler Dodge Jeep Ram City

4.9
(1,479 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–1:00pm
Sunday Closed Closed
2023 consumer dealer award View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

4.9
(1,479 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep Ram City from DealerRater.

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1.0

Jim McMachan is the worst so-called general manager .

Jim McMachan is the worst so-called general manager . Arrived for my scheduled appointment to look at a pre-owned vehicle and agreed to purchase the vehicle. Left a deposit and credit application that was approved. Then has the salesman and sales manager call me to say that he needed a delivery date, which was already given. Then threatened me, saying he would sell the vehicle. Would not return my call, and only to find out through his sales manager that he sold the vehicle. Didn't have the b***s to call me or find out from the salesman that I was picking up the car the following week ,which would be my next day off, me being in the same business. It's such a shame that this dealership actually has someone like this in charge of professional salesman and sales manager who actually stayed late and made the deal happen and have Jim McMachan decieve a customer who drove over an hour in the pouring rain just to be lied to. Stay away!

1.0

Jim McMachan is the worst so-called general manager .

Jim McMachan is the worst so-called general manager . Arrived for my scheduled appointment to look at a pre-owned vehicle and agreed to purchase the vehicle. Left a deposit and credit application that was approved. Then has the salesman and sales manager call me to say that he needed a delivery date, which was already given. Then threatened me, saying he would sell the vehicle. Would not return my call, and only to find out through his sales manager that he sold the vehicle. Didn't have the b***s to call me or find out from the salesman that I was picking up the car the following week ,which would be my next day off, me being in the same business. It's such a shame that this dealership actually has someone like this in charge of professional salesman and sales manager who actually stayed late and made the deal happen and have Jim McMachan decieve a customer who drove over an hour in the pouring rain just to be lied to. Stay away!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Great Service

Everything was great from beginning to end. Antonio was great. He was very Helpful, and nut pushy. Everyone I encountered at the dealership was friendly and helpful.

5.0

Great Service

Everything was great from beginning to end. Antonio was great. He was very Helpful, and nut pushy. Everyone I encountered at the dealership was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great customer service!

Great customer service!! The salesman Steve was very helpful and knowledgeable and helped us get the car in two days.

5.0

Great customer service!

Great customer service!! The salesman Steve was very helpful and knowledgeable and helped us get the car in two days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

AWESOME CUSTOMER SERVICE ALL AROUND!

AWESOME CUSTOMER SERVICE ALL AROUND!!! Debbie is the best salesperson out there and it was a pleasure working with Christine the GM and entire Jeep experience was terrific.

5.0

AWESOME CUSTOMER SERVICE ALL AROUND!

AWESOME CUSTOMER SERVICE ALL AROUND!!! Debbie is the best salesperson out there and it was a pleasure working with Christine the GM and entire Jeep experience was terrific.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Despite not having the original vehicle we looked at,

Despite not having the original vehicle we looked at, they worked with us to find the right deal within our budget!

5.0

Despite not having the original vehicle we looked at,

Despite not having the original vehicle we looked at, they worked with us to find the right deal within our budget!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Quick and easy, everyone was so helpful.

Quick and easy, everyone was so helpful. Would highly recommend this dealership to anyone looking for a car

5.0

Quick and easy, everyone was so helpful.

Quick and easy, everyone was so helpful. Would highly recommend this dealership to anyone looking for a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Absolutely terrific car buying experience.

Absolutely terrific car buying experience. No endless haggling over the price, got exactly the deal I wanted in 5 min. Super fast and extremely well organized delivery - the whole thing took less than 40 min, no one wrestled with me to buy extra products, etc. And of course the car is awesome, everything as promised. Best dealer ever!

5.0

Absolutely terrific car buying experience.

Absolutely terrific car buying experience. No endless haggling over the price, got exactly the deal I wanted in 5 min. Super fast and extremely well organized delivery - the whole thing took less than 40 min, no one wrestled with me to buy extra products, etc. And of course the car is awesome, everything as promised. Best dealer ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Kerns Louis did an outstanding job on getting us into the

Kerns Louis did an outstanding job on getting us into the jeep we wanted. He was quick and straightforward which make the process easy.

5.0

Kerns Louis did an outstanding job on getting us into the

Kerns Louis did an outstanding job on getting us into the jeep we wanted. He was quick and straightforward which make the process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

This dealer made it a pleasure to purchase a new vehicle.

This dealer made it a pleasure to purchase a new vehicle. The salesman Kerns was extremely helpful and knowledgeable.

5.0

This dealer made it a pleasure to purchase a new vehicle.

This dealer made it a pleasure to purchase a new vehicle. The salesman Kerns was extremely helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Everyone was extremely helpful in getting me into my

Everyone was extremely helpful in getting me into my lease Raheem, is an excellent salesman. You won’t be disappointed

5.0

Everyone was extremely helpful in getting me into my

Everyone was extremely helpful in getting me into my lease Raheem, is an excellent salesman. You won’t be disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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