Reviews
Purchased a used SUV from Lonnie today. We had an immediate connection & the overall experience was outstanding. No suits & ties here folks, just regular straight forward people. Never once felt pressured. Had the opportunity to go through the vehicle pretty extensively. The entire staff here is down to earth & understand what real service is. A refreshing experience to be on the receiving end of that small town hospitality!
Purchased a used SUV from Lonnie today. We had an immediate connection & the overall experience was outstanding. No suits & ties here folks, just regular straight forward people. Never once felt pressured. Had the opportunity to go through the vehicle pretty extensively. The entire staff here is down to earth & understand what real service is. A refreshing experience to be on the receiving end of that small town hospitality!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review, Curt! We’re thrilled to hear that your experience with Lonnie and the team at Copple Chevrolet GMC was so positive. Creating a relaxed and genuine atmosphere is something we take pride in, and it’s great to know you felt that connection. Your kind words about the staff and the small-town hospitality mean a lot. We look forward to seeing you again and hope you enjoy your new SUV! Thank you, Team Copple
Thank you so much for your wonderful review, Curt! We’re thrilled to hear that your experience with Lonnie and the team at Copple Chevrolet GMC was so positive. Creating a relaxed and genuine atmosphere is something we take pride in, and it’s great to know you felt that connection. Your kind words about the staff and the small-town hospitality mean a lot. We look forward to seeing you again and hope you enjoy your new SUV! Thank you, Team Copple
They are professionals with good customer care. They have a comfortable seating area and hospitality for customers. They are always timely with their work and customers get their cars in a good time
They are professionals with good customer care. They have a comfortable seating area and hospitality for customers. They are always timely with their work and customers get their cars in a good time
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Alex! We truly appreciate your kind words about our professionalism and customer care at Copple Chevrolet GMC. It's great to hear that you enjoyed our comfortable seating area and timely service. We look forward to welcoming you back for your next visit! Thank you, Team Copple
Always a great experience at Copple Chevrolet in Louisville. They treat you as you would expect to be treated by someone who cares about you and your vehicle.
Always a great experience at Copple Chevrolet in Louisville. They treat you as you would expect to be treated by someone who cares about you and your vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We're excited to hear that you consistently have a great experience at Copple Chevrolet GMC. Our team is dedicated to providing exceptional service and truly cares about our customers and their vehicles. We look forward to seeing you again soon! Thank you, Team Copple
Great experience with no pressure. Salesman was professional and honest. The deal was completed by phone and text which made the paperwork process that much faster.
Great experience with no pressure. Salesman was professional and honest. The deal was completed by phone and text which made the paperwork process that much faster.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review, Nathan! We're thrilled to hear that you had a great experience with us at Copple Chevrolet GMC. Our team strives to provide a professional and honest service, and we're glad to know that the phone and text process made things easier for you. We look forward to assisting you again in the future! Thank you, Team Copple
Bought a used vehicle from Brant. We discussed pricing the evening before. From the time I entered the dealership until I drove off with my new vehicle was less than 2 hours! Very transparent pricing, with an honest sales person will bring me back again! Could not have been a better experience!!
Bought a used vehicle from Brant. We discussed pricing the evening before. From the time I entered the dealership until I drove off with my new vehicle was less than 2 hours! Very transparent pricing, with an honest sales person will bring me back again! Could not have been a better experience!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Brian! We're thrilled to hear about your positive experience at Copple Chevrolet GMC. It's great to know that Brant provided you with transparent pricing and made the process smooth and quick. We look forward to assisting you again in the future! Enjoy your new vehicle! Thank you, Team Copple
I can't say enough good things about purchasing from Copple. We dealt with Adam and Ethan and no pressure was given. My family has purchased many vehicles from Copple's for a very long time now, and we will continue to work with them. Thanks
I can't say enough good things about purchasing from Copple. We dealt with Adam and Ethan and no pressure was given. My family has purchased many vehicles from Copple's for a very long time now, and we will continue to work with them. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Robert! We truly appreciate your kind words and loyalty to Copple Chevrolet GMC. It's great to hear that Adam and Ethan provided you with a pressure-free experience. We look forward to assisting you and your family with your future vehicle purchases. Thanks again for choosing us! Thank you, Team Copple
The technicians are always very helpful and get the job done right. They go over the issues and potential solutions. We love working with Copple staff!
The technicians are always very helpful and get the job done right. They go over the issues and potential solutions. We love working with Copple staff!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Lana! We truly appreciate your kind words about our technicians and the level of service you receive at Copple Chevrolet GMC. It's great to hear that you feel supported and informed during your visits. We look forward to working with you again soon! Thank you, Team Copple
We r always so pleased with the service they provide and how quickly they get the problems resolved
We r always so pleased with the service they provide and how quickly they get the problems resolved
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Sherry, for your wonderful review! We’re thrilled to hear that you are always pleased with the service at Copple Chevrolet GMC and appreciate how quickly we resolve issues. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you, Team Copple
I'm always treated like Gold at Copple GMC! Thank you to my service advisor Sara, I'm always in good hands with her.
I'm always treated like Gold at Copple GMC! Thank you to my service advisor Sara, I'm always in good hands with her.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Kathryn! We truly appreciate your kind words about your experience at Copple Chevrolet GMC. It's wonderful to hear that Sara has taken such great care of you. We look forward to serving you again in the future! Thank you, Team Copple
We have had our 2019 GMC Denali for a year now, we've had some problems with it, but Tony and his crew at the service area in Louisville , are amazing, they have fixed every problem we've had, professionally.... he has stepped us through or warranty, our points we've had that we didn't know about, he has gone over and beyond to make us comfortable, even after a year, so much respect to the guys and the crew in the service area. And Tony is a stand-up guy and sticks to his word and comes through with everything, and makes us feel safe with our truck, Thanks again to everyone at COOPLE CHEVROLET........
We have had our 2019 GMC Denali for a year now, we've had some problems with it, but Tony and his crew at the service area in Louisville , are amazing, they have fixed every problem we've had, professionally.... he has stepped us through or warranty, our points we've had that we didn't know about, he has gone over and beyond to make us comfortable, even after a year, so much respect to the guys and the crew in the service area. And Tony is a stand-up guy and sticks to his word and comes through with everything, and makes us feel safe with our truck, Thanks again to everyone at COOPLE CHEVROLET........
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear about your experience with Tony and our service team at Copple Chevrolet GMC. It's great to know that we've been able to address your concerns with your 2019 GMC Denali and provide you with the support you need. Your satisfaction is our priority, and we truly appreciate your respect for our team. We look forward to serving you again in the future! Thank you, Team Copple