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Will lie right to your face
Just purchased a Tacoma from this dealership. I drove 500 miles to find out the truck had way more rust than sales guy presented. The dealer stated they inspected the truck and nothing was wrong with it. However, upon independent inspection, it needed over $1,000 in just parts/bushing damaged from rust. They also advertised the truck with backup camera, which didn't work and the glovebox wouldn't close. Don't buy anything from this dealer without it being independently checked, they will lie right to your face about what's wrong with the vehicle.
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Thank you, Team Copple Chevrolet GMC
I would definitely recommend Copple for all your automotive repairs. They do great work and have a friendly staff.
CROOKS - DO NOT WAIST YOUR TIME
They lied to us so many times I cant even keep track. We drove to Louisville to test drive a car get there and find out it has an oil leak. They say they are going to fix it at no charge to us. Then a week later not only did they not fix it the car needs a new engine and they want us to pay for it. WHAT??? Then we check our bank account and they cashed the $500 check they said would never be cashed it was just a HOLD. Mind you we have no vehicle from them at this point and the car that were were going to purchase has a bad engine. They are desperate for money and will do anything to take it from you....RUN!!!
Couple Chevrolet GMC
The guys at koeppel GMC Chevrolet are absolutely wonderful they will do whatever and whenever it takes to help you to meet your needs David is great as helping you find and pick out a car that meets your financial needs Roland is awesome at helping you finance and get the warranties that are needed for your vehicle that make sure you're covered for a reasonable amount everything about that company says so much and has so much integrity and character I was so happy to be able to work with them on finding a vehicle
Fantastic sales staff
Mark V did a great job working with my crazy family to buy two cars. He was patient and helpful, and never resorted to creepy sales tactics. We will continue to work with mark and Copple for years to come. Thanks!
My pickup was serviced. Customer service was fantastic!
This dealership has our loyalty
Knowledgeable, friendly staff. Installed a trailer brake on our pick up quickly and at a reasonable price, and explained thoroughly how to use it.
Copple Chevrolet’s service department is professional and accommodating.
Always a good experience with folks who sincerely care.
Great Sales leader!
Preston Ellis was the best Sales member we've ever had! He was knowledgeable, courteous, and went above and beyond to meet our needs! The signing process, however, was less than desirable and the financial representative had much to be desired to make the process 100% smooth. Lack of communication, etc...