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Great service, great people, great customer service
Helms, Laddie L, thank you for taking the time to share your feedback. Each employee is a valued member of the Copple Chevrolet GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Thank you, Team Copple
Outstanding Customer Service
We are very hard to sell anything to. Terry made us feel like our thoughts and concerns were important with no hassles. The sales manager and the finance gentleman were vere professional and quick. This was the first time we didn't spend the majority of our day trying to buy a vehicle. We finally found a dealership in Nebraska that made us feel comfortable. We will recommend you to our friends and look forward to a future with your dealership. Terry can never leave. Thank you!
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Thank you, Team Copple
Mark V. - exceptional sales rep for Copple
Highly recommend this dealership. We delt with Mrk V. buying our new Acadia. He gave us a great deal with no high-pressure sales tactics. He was very friendly and patient when trying to process the military GMC discount. He even spent time helping me set up my phone along with all the apps on the car and explaining the different accessories. Talk about service, he even called me a week after the sale to see if I had any questions and told me if I did to not hesitate to call him. THAT IS WHAT I CALL SERVICE!!
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Mark was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Thank you, Team Copple
Will lie right to your face
Just purchased a Tacoma from this dealership. I drove 500 miles to find out the truck had way more rust than sales guy presented. The dealer stated they inspected the truck and nothing was wrong with it. However, upon independent inspection, it needed over $1,000 in just parts/bushing damaged from rust. They also advertised the truck with backup camera, which didn't work and the glovebox wouldn't close. Don't buy anything from this dealer without it being independently checked, they will lie right to your face about what's wrong with the vehicle.
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Thank you, Team Copple Chevrolet GMC
I would definitely recommend Copple for all your automotive repairs. They do great work and have a friendly staff.
Great Truck, Knowledgeable staff
I purchased a very clean used GMC from them this last weekend, it was a very busy day at the dealership and I felt very welcome. I worked with Greg Dudley who easily explained how all the electronic systems worked and was very helpful through out the entire buying process. The next time my wife or I are in the market for a vehicle we will be stopping by Copple again.
Great guys to work with
Looked at the pickup late Friday and Greg Dudley was willing to stay as late as needed. Price was fair and made appointment for Saturday morning. Roland Lipins gave a little more for the trade in than we expected. Chris Power was very easy to do all the paperwork with. Best experience buying a car I have had it 40 years of doing it.
Honest, friendly, knowledgeable, and easy to work with!
Greg our salesman was very easy to work with. He was very knowledgeable about the vehicle we purchased and very helpful in getting it set up for us. We have never had a better car buying experience! We will be back!
CROOKS - DO NOT WAIST YOUR TIME
They lied to us so many times I cant even keep track. We drove to Louisville to test drive a car get there and find out it has an oil leak. They say they are going to fix it at no charge to us. Then a week later not only did they not fix it the car needs a new engine and they want us to pay for it. WHAT??? Then we check our bank account and they cashed the $500 check they said would never be cashed it was just a HOLD. Mind you we have no vehicle from them at this point and the car that were were going to purchase has a bad engine. They are desperate for money and will do anything to take it from you....RUN!!!
Couple Chevrolet GMC
The guys at koeppel GMC Chevrolet are absolutely wonderful they will do whatever and whenever it takes to help you to meet your needs David is great as helping you find and pick out a car that meets your financial needs Roland is awesome at helping you finance and get the warranties that are needed for your vehicle that make sure you're covered for a reasonable amount everything about that company says so much and has so much integrity and character I was so happy to be able to work with them on finding a vehicle