Porsche Greenwich

I just had to take a moment to sing the praises of the amazing customer service representative at New Country Porsche in Greenwich - Maggie Wentland. 🌟 Recently, I encountered a major issue with my Porsche, and Maggie went above and beyond to help me get it resolved. Despite being incredibly busy, she worked tirelessly to ensure that my concerns were addressed promptly. Her dedication to her work and the brand truly stood out, and I couldn't be more grateful for her assistance. What impressed me most about Maggie was not just her efficiency, but her outstanding customer service skills. No matter how hectic her day was, she always treated me with the utmost respect, maintaining a cheerful and positive attitude throughout the entire process. It's clear that she genuinely cares about the satisfaction of Porsche customers. In an era where exceptional customer service is increasingly rare, Maggie's commitment to excellence is a breath of fresh air. Greenwich Porsche is undeniably fortunate to have such a dedicated and customer-focused professional on their team. I can't be the only one who feels this way - I'm sure there are many others who have had the pleasure of Maggie's assistance and share in my appreciation. Kudos to Maggie Wentland and the entire team at New Country Porsche in Greenwich for setting the bar high when it comes to customer service. If you're in need of top-notch assistance, Maggie is the person to turn to. Here's to great service and the incredible individuals who make it happen!

I just had to take a moment to sing the praises of the amazing customer service representative at New Country Porsche in Greenwich - Maggie Wentland. 🌟 Recently, I encountered a major issue with my Porsche, and Maggie went above and beyond to help me get it resolved. Despite being incredibly busy, she worked tirelessly to ensure that my concerns were addressed promptly. Her dedication to her work and the brand truly stood out, and I couldn't be more grateful for her assistance. What impressed me most about Maggie was not just her efficiency, but her outstanding customer service skills. No matter how hectic her day was, she always treated me with the utmost respect, maintaining a cheerful and positive attitude throughout the entire process. It's clear that she genuinely cares about the satisfaction of Porsche customers. In an era where exceptional customer service is increasingly rare, Maggie's commitment to excellence is a breath of fresh air. Greenwich Porsche is undeniably fortunate to have such a dedicated and customer-focused professional on their team. I can't be the only one who feels this way - I'm sure there are many others who have had the pleasure of Maggie's assistance and share in my appreciation. Kudos to Maggie Wentland and the entire team at New Country Porsche in Greenwich for setting the bar high when it comes to customer service. If you're in need of top-notch assistance, Maggie is the person to turn to. Here's to great service and the incredible individuals who make it happen!

Warranty and service work done perfectly and on time Car washed and ready to go

First, its not a Porsche Car issue. Its the Porsche dealership issue. Honestly, i would not have dealt with any other dealer other than a Mercedes Benz dealer for buying their pre-owned vehicle, but since it was Porsche, i did not hesitate to get into this transaction. My folly !! I had shortlisted a pre-owned Mercedes Benz car and based on the directions from one of their Porsche Brand Ambassador(who was helpful), i signed all the documents once i received the "signed" Purchase Order from the dealership and also deposited the requisite amount. Based on this progress, i discontinued my discussions with the other dealership for the car. But when i started following up on the finance related queries in the next couple of days, i come to know that the "General Manager Sales" of the dealership will be contacting me on Aug 31, 2023 as he had decided to sell it to someone else. Till today i have not received any call on the same nor do i have a name for the same. There is no accountability with responsible office bearers of such a prestigious premium brand as how they intend to do good the financial loss due to their decisions or wrong decisions. Please think twice before transacting with this dealership

This dealer cannot and will not service your car efficiently. Have now had two service appointments canceled after waiting 5-6 weeks for an appointment with loaner. They finally rented a Hyundai low level car for me. Now car will not be ready on time for a simple service. They have far too few loaners and terrible communication. Go elsewhere for your Porsche. I have bought four from this dealer and this is how they treat me. Never again.

i liked my salesman but that is where the positive experiences ended. i called in mid April and tried to get a loaner car when i get my car serviced and they said the first loaner is available in JULY. They also don't believe in returning your calls. I have called on three different occasions and no return phone call including the manager and when you ask why they didn't return the call they say they are very busy.. no excuse. You buy a 100k car and you expect better . I also have a tire protection package they are reluctant to take care of it . IF I WERE LOOKING FOR A PORSCHE THERE IS NO WAY I WOULD GO TO THIS DEALER. TRY ANOTHER ONE IN WESTCHESTER COUNTY OR BUY A MERCEDES OR BMW. MY PAST EXPERIENCE AT THESE DEALERS IS SIGNIFICANTLY BETTER.

We bought a Porsche Macan a month ago and worked with Daniel Marji. We found him to be polite, helpful, very knowledgeable, not pushy and a pleasure to work with. He went over and above to meet all our expectations and answer all our questions. We are very thrilled with our new car and would definitely recommend Daniel. Thank you so much Danny for bringing our updated registration and new plates today.

Brought my Cayenne for a 40k service at 9 am and the service advisor couldn't even give me a rough estimate on how much the service was going to cost. I had asked him for a quote and he informed me that they wouldn't know until my inspection. Yet he wrote down on my service sheet 10 seconds after my question $1600. I had called another Porsche dealer who was able to give me a rough estimate. Was told I would get a call back later that day after my car had went into the shop. I did not receive any call from there service dept and my calls that I have placed to check on the status were not returned either. Was not told they were keeping my car for a second day. The following day after reaching out to their service dept around 11 am after not receiving any call that morning and left a message with their service manage. Someone had called me back and hour later and was told they were busy and would let me know when they have any information. Poor communication with their service dept and was told excuses for parts when my car came in for a fluid exchange and oil change. They have 1 service advisor to handle everyone's service appointment. I ended up calling the sales dept to finally get a hold of someone from service and relay my message that I just wanted to pick up my car at this point and declined any recommended services. NO call back from service manager at all, who I was told doesn't even work in that building. Would not recommend this dealer for service. They are unable to handle to handle the amount of vehicles that are being brought in and clearly are overbooking appointments.

It’s been 3 weeks I have asked for the price of a service on my Cayenne. No one is ever calling back. I’m going to have this service cancelled.

What a great experience this was purchasing my first Porsche 992 GTS. Thank you so much to Steven Wesley for the amazing service, support, knowledge, and being so on point with the purchase and early delivery shipped to my home in Miami. He kept his word, checked in daily and full filled all my requests. Also at Porsche financing, John Serpin, for making this possible, thank you for the smooth and painless approval. This is the first off many cars from you guys, definitely recommend to all.