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Before driving or visiting to this dealership call MANAGER for availability sales reps not honest they give wrong INFO I was going to drive 200 miles for the PICK UP truck not available....👎👎👎
Thank you for providing your feedback Tom. We set a high standard for ourselves and are truly sorry to hear that standard was not met. Please get in touch with us at (330) 325-9991. We would like to learn more about your experience so we can resolve the issue.
They were helpful and worked with me my only complaint is the cost. They are no different than everywhere else. labor is just expensive. They were up front about the cost and they have great communication. I would recommend.
Tires Not Rotated !
Not sure What work was Done/ Completed ! They said that they Rotated my Tires ! THEY DID NOT!!!
Everyone was extremely helpful, and the buying process was very smooth! Went looking for a new Silverado, and they had my top 3 picks. Thanks!
Closed a deal on March 18th, Johnny Johnston was supposed to order black bow ties for my Colorado. Jason in finance pointed out i payed $100 extra for the badges. After a phone call and several texts to JJ, I m still WAITING on June 4th. Apparently once you drive off the lot J.J. forgets who you are.
to make a long story short features they listed the car as having, and told us it had, it ended up not having. We gave them a chance to make it right and they pretty much told us sorry for your luck... So you better make sure before you sign anything that they didn't lie to you about anything!
Todd was an amazing help to me when looking for a larger vehicle for my growing family! He listened to my "wants", "needs" and limits and found my family exactly what we needed! I will be a repeat customer for my next upgrade!
Will Be Back!
We were expecting to get a lot of the same experience that we dreaded from shopping in the past. Found our new SUV on cars.com and planned a whole Saturday around trying to get a fair deal and get back on the road. We were literally in and out of Sarchiones in about an hour and a half and didn't find any of the headache we had expected. Fantastic people and we'll definitely be back for our next one. Thank you Chris and Angel!
In and Out
Our expectations were blown away...in a good way! We went in with a truck and a payment in mind. Not only did we get the exact truck we wanted, but the payment was far less than the other 2 dealerships we had shopped before going to Sarchione. We were also out the door in our Silverado in about an hour, where we had spent longer than that at the other places just arguing price. They have earned customers for life.
Had a great experience leasing my new Chevy Silverado, would definitely recommend Sarchione and plan on visiting next time I'm ready for my next truck