Reviews
Write a reviewUsed car sale
Brett Frakes is a remarkable salesman and does his job better than anyone Ive known. He definitely should be acknowledged for his hard work and thorough job he does for this dealership. I will recommend him and your dealership to everyone I know.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
Took great care of my car and provided a ride while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought a used car.
Very pleased with my salesperson Scott McHaffie. He took the time to explain the features on the car and was a pleasure to deal with...He made the buying experience pleasant....
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mrs. Wanda Cusac
Excellent service for calling and they told me to bring it in. The headlight was burned out and the service mgr. stated to bring it in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service Department!
Always great, friendly service at LaRiche. Whether we are in for a purchase or having some service work done the entire team is top notch. Great professional and friendly service from the employees!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My Equinox
I was greeted with a smile and a lot lf professionalism and well as friendliness. after the car was serviced everything that they did was explained to me and I was able to ask questions about what I didn't understand. They were answered in easy-to-understand terms.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service on my 2013 Cruze
I was pleased as usual with the service, friendliness and quality of work that I experienced at LaRiche.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bulb replacement
Experience was good, but couldn't believe it cost that much just to replace a bulb in a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lanagan equinox
Brett Frakes was amazing. He went above and beyond to meet our needs. Very friendly and helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. and Mrs.
Pat understood what we were looking for and did not waste time on other more expensive autos. Thank you Pat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase