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Minchin GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Minchin GMC from DealerRater.

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I had an exceptional experience at Minchin GMC in Stamford, CT thanks to Chris. From the moment I walked in, they were friendly, professional, and truly attentive to my needs. Chris took the time to understand what I was looking for in a car and guided me through the entire process with patience and care. They answered all my questions thoroughly and helped me find the perfect vehicle that suited my preferences and budget. The entire purchasing process was smooth, and I never felt rushed or pressured. I highly recommend Chris if you're looking for top-notch service and an easy, stress-free car-buying experience. Thank you again, Chris, for your outstanding help!

I had an exceptional experience at Minchin GMC in Stamford, CT thanks to Chris. From the moment I walked in, they were friendly, professional, and truly attentive to my needs. Chris took the time to understand what I was looking for in a car and guided me through the entire process with patience and care. They answered all my questions thoroughly and helped me find the perfect vehicle that suited my preferences and budget. The entire purchasing process was smooth, and I never felt rushed or pressured. I highly recommend Chris if you're looking for top-notch service and an easy, stress-free car-buying experience. Thank you again, Chris, for your outstanding help!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Maria, for your wonderful review! We’re thrilled to hear that you had an exceptional experience at Minchin GMC, and that Chris was able to assist you so effectively. It's our goal to provide attentive and professional service while helping our clients find the perfect vehicle. We're glad you felt supported throughout the purchasing process. We appreciate your recommendation and look forward to seeing you again! Enjoy your new car! Sincerely, The Minchin GMC Team

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Laurie Dunn was a pleasure working with while the dealership was fixing my SUV, she kept me UpToDate with what was going on. All in all, everyone I spoke to while at the dealership was very helpful from the showroom members to service even the valet guy.

Laurie Dunn was a pleasure working with while the dealership was fixing my SUV, she kept me UpToDate with what was going on. All in all, everyone I spoke to while at the dealership was very helpful from the showroom members to service even the valet guy.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for your awesome review, David! We're very happy to hear that Laurie was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Minchin Buick GMC Team

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service mgr is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

service mgr is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate the kind words, Jenning. We look forward to seeing you again in the future! Regards, Minchin Buick GMC Truck Team

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everything was great. Sales dept. was super. All questions were answered. we were given honest advice. delivery of SUV was handled in a truly professional manner.

everything was great. Sales dept. was super. All questions were answered. we were given honest advice. delivery of SUV was handled in a truly professional manner.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bob in service was excellent. Professional, prompt and polite. Made sure work on the car was exactly what was needed.

Bob in service was excellent. Professional, prompt and polite. Made sure work on the car was exactly what was needed.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
3.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very smooth , effortless transaction. Very pleasant .

Very smooth , effortless transaction. Very pleasant .

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The service specialist was very courteous and helpful. The Service was performed very quickly.

The service specialist was very courteous and helpful. The Service was performed very quickly.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Couldn't ask for a more Professional and Personable experience.. Its our 4th vehicle purchase and numerous maintenance visits..

Couldn't ask for a more Professional and Personable experience.. Its our 4th vehicle purchase and numerous maintenance visits..

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I loved Minchin! Just bought a car from them and the staff couldn't have been more helpful, pleasant, experienced and kind. Made my buying experience very smooth!!

I loved Minchin! Just bought a car from them and the staff couldn't have been more helpful, pleasant, experienced and kind. Made my buying experience very smooth!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We were shopping for an SUV and loved how honest the sales man was with us about there trucks. It was a great shopping experience and we love our truck.

We were shopping for an SUV and loved how honest the sales man was with us about there trucks. It was a great shopping experience and we love our truck.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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