Reviews
Write a reviewGreat salesman
Jeff, was such a nice easy salesman to work with. No pressure, made sure we were happy with the deal. It was my daughters 1st car and he went above to make sure she felt comfortable in the vehicle. Would highly recommend this dealership. Jeff was great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My Dream Car!!
I needed a car very badly but wasn't ready for one because i never imagined i could get what i actually wanted! Then a deer changed all that. My Dad suggested we go to Crivelli's because he always has a great experience with them every time he brings in work vehicles. In the age of huge car sales 'monopolies' in the it's nice to have a dealer that will listen to you and what you want and need from a vehicle and make you feel like your car purchase is the most important one! You can always find the same people to help you and are genuinely glad to help you with any problems or questions! You do not get lost in the shuffle here! Michael Crivelli searched and found me my perfect car, my Subaru Crosstrek! It is just what i wanted and he made it a reality. Michael Crivelli and his team are always available with after-purchase care, too! I've had questions, lost my keys in the recycling, gotten a little dent and needed maintenance advice. I never doubt they can solve any problem i may encounter, and with a fabulous attitude and smile! Thankyou Michael for your great service !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the lovely review! We strive to take care of customers and this is the perfect example of us doing so. We appreciate your business greatly!
Dawn from volant
you will never have an experience as funny and friendly as i had today...jeff and mike are the 2 most helpful people i ever delt with......never once was pushy and it was constantly said take your time ..drive what you are interested in.....and i felt like family by the time i purchased my vehicle....best team ever!!!!! thanks guys......
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used car purchase
I found a car from their other dealer location & they were able to get it in to the New Castle location for me to test drive. I did not need a car, but was looking to upgrade. All in all the experience was good & they worked with myself & husband to meet our guidelines as far as a monthly payment. They have also been quick to remedy any issues (which have been minimal). Michael was great. No pressure. :-)
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business Please let us know when you are ready for your next pre-owned vehicle!
Christmas miracle at GO Criville
I believe in miracles and I received a Christmas miracle from the awesome people at GO Criville . The experienceat this dealership was one of the best I ever had. The customer service is AWESOME, relaxed atmosphere, and the best deal ever. I want to thank them (Mike, Lann, Jerry) for their excellent service. I was a tough one, but they were patient, understanding, and offered me the deal I wanted. I live about 25 miles from GO Criville dealership, but I will always buy from this fabulous family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful review we try to treat our customers like family for we truly care. Thanks for your business!
Believe in miracles!
Wow, wow,Wow! What an awesome experience at GO Criville, New Castle, Pa. Mike (cute as a button and going to be a new daddy), along with his dad (who raised a fabulous family) made me believe there is a Santa Claus. Awesome Customer service, friendly (felt like friends forever), bend over backwards to get you what YOU want and just great guys. Will drive 25 miles to buy all my next cars. And Jerry (an Army veteran) who worked that paperwork like a compter, awesome job! Thanks to all of you, for my beautiful vehicle, for GREAT service. BEST!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service and Great Prices
They are a wonderful family owned and operated Buisness and my family and myself have bought 4 vehicles from them with no problems.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for your review! We are so happy to earn your business over and over again! We strive to keep our customers happy and continue to provide them with pleasent sales experiences! Look foward to dealing with you and your family in the future! Thanks again! -Michael Crivelli
Friendly, Helpfull, Not pushy.
We dealt with Jeff Crivelli on two occasions. Both times he was very helpful, friendly, and not pushy. He answered all our questions, and was trying to find a vehicle for us at auction, and we were not obligated to buy, either. We were really interested in dealing with them, because of the life time power train warranty, they offer. We, also told a neighbor about it. My niece is very happy renting from their Enterprise company. She gets good service and prices.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mr. and Mrs. Replogle, Thanks so much for your review. Its a pleasure to hear how great your experience was here! I'm glad that Jeff was there for you to help find the vehicle you desired! We try to treats all of our customers with courtesy and give them an easy going non pressure sales experience! The Lifetime Warranty is a great program! We hope to earn your business once again in the future! -Michael Crivelli
Mercedes c230 sport car of my dreams
This is now my new place to purchase cars!!!!!!!!!!!!!!!I This was my first experience with G.O.Crevelli and will never be my last from this point on. The staff is amazing Jeff the salesman is beyond kind and very engaging this means a lot when you are purchasing a vehicle, well today I purchased a Mercedes before closing time ,and what can I say about GRay he was the finance guy, gave me another amazing experience !!! I must tell you ,he and Jeff made it a delight to spend my money!!! Great job guys I am now a customer for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anna, Thanks so much for your review, I'm so happy that we continue to earn your business and give you great experiences. I look forward to seeing you here in the future for more great times! -Michael Crivelli
nice job
I was looking for a 2008 to a 2011Chevy equinox g.o. crivelli was the place I found it after many weeks of searching and getting the run around . They didn't try and sell me something I didn't want . Chris was very helpful
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott, Thank you for your review, I'm glad to hear that we were able to provide you with good service and get you into the vehicle that you desired. Chris does a great job here and is very friendly and upfront with all of his customers. I'm glad that you guys became friends and were able to come to a deal. We look forward to dealing with you in the future! Thanks Again! -Michael Crivelli