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Phil Fitts Ford

(1,367 reviews)
Visit Phil Fitts Ford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Fitts Ford from DealerRater.

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Ava was so sweet, helpful, and knowledgeable from

Ava was so sweet, helpful, and knowledgeable from beginning to end. She stay in communication with me and worked with me very well!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

Ava was absolutely amazing and patient with me and doing

Ava was absolutely amazing and patient with me and doing her best to help me get into what I was truly looking for and didn’t tell try sell me something different. She made it happen!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

Albee took good care of us.

Albee took good care of us. We found the truck we wanted and were able to agree on just about everything. Simple process and love the new truck.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

By far the best dealership around!

By far the best dealership around! Bobby is a great salesman! And they have a bad xxx Ghost Buster Vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

Robert was awesome to deal with.

Robert was awesome to deal with. He ordered the ford Maverick Hybrid exactly as we requested. He stayed with us through the whole process and kept us informed about production and delivery. We will definitely deal with Robert Bailey again.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you from the Phil Fitts Family

I'm 70 yrs old and needed a vehicle to be safe in.

I'm 70 yrs old and needed a vehicle to be safe in...I was treated like I mattered and getting my needs was important to them...I am very pleased with the whole experience..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you from the Phil Fitts Family

This was one of the best experiences I’ve ever had.

This was one of the best experiences I’ve ever had. Not only was I guided through every step but also treated as if family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

Great dealership,awesome service.

Great dealership,awesome service. Everything went smooth with the financing your team rocks... If anyone needs a new or used car......please see CALLIE WHITING!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

Service department is friendly and courteous.

Service department is friendly and courteous. A part had to be ordered and when the part arrived, my Bronco was serviced that same day.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you from the Phil Fitts Family

Albee was a fantastic person to work with!

Albee was a fantastic person to work with! He made the process simple & quick. He worked with me on a vehicle that I wanted & assisted with my trade

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family