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Taylor Chrysler Dodge

(5,738 reviews)
Visit Taylor Chrysler Dodge
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–9:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 national dealer award
View 54 awards
2024 national dealer award 2024 national dealer award 2024 national dealer award 2024 national dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (815) 401-4440 (815) 401-4440
Used (815) 401-9767 (815) 401-9767
Service (815) 401-9684 (815) 401-9684

Inventory

See all 248 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2016.
At Taylor Chrysler Dodge Jeep Ram it's not just about buying a car. It's about finding the right car for YOU. That means we take the time to get to know you...your aesthetic preferences your hobbies and your driving habits.

This is true regardless of whether you decide to lease or buy a new Dodge Jeep RAM or Chrysler. For whether you're "together" two years or 20 Taylor Chrysler Dodge Jeep Ram wants to make sure you never regret your decision.
Our dealership is a nine-time DealerRater Dealer of the Year for Illinois and that commitment to our guests s

Service center

Phone number (815) 401-9684

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

View all 19 employees View less employees

Reviews

(5,738 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor Chrysler Dodge from DealerRater.

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Great service and friendly environment!

Great service and friendly environment! I will continue referring people and continue my business with Taylor Dodger.

Great service and friendly environment!

Great service and friendly environment! I will continue referring people and continue my business with Taylor Dodger.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and support! We're thrilled to hear that you had a great experience with our team at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. Providing top-notch service in a friendly and welcoming environment is what we strive for every day. Your referrals mean the world to us, and we’re so glad you’ll continue choosing Taylor for your automotive needs. If there’s anything we can do to assist you further, please don’t hesitate to reach out. We look forward to serving you again soon!

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Oh my gosh, as always a perfect experience!

Oh my gosh, as always a perfect experience! Randy was and still is the best guy to work with. He makes it so personal in a great way and I am always glad to come back! Quick and painless and conversation is always amazing, never just an in and out conversation. If I could give more than 5 stars, I would!

Oh my gosh, as always a perfect experience!

Oh my gosh, as always a perfect experience! Randy was and still is the best guy to work with. He makes it so personal in a great way and I am always glad to come back! Quick and painless and conversation is always amazing, never just an in and out conversation. If I could give more than 5 stars, I would!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the glowing review! We're thrilled to hear that Randy made your visit such a personal and enjoyable experience. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, we pride ourselves on providing top-notch customer service, and it's wonderful to know Randy goes above and beyond to create a positive and memorable experience every time. Your kind words and loyalty mean the world to us, and we're so glad you always feel welcome here. We’ll be sure to pass along your compliments to Randy—he’ll be thrilled to hear them! If there's ever anything more we can do to assist you, please don’t hesitate to reach out. Thanks again for being part of the Taylor family, and we can’t wait to see you again for your next visit!

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Thanks Nathan.

Thanks Nathan. I'm VERY happy with the car...and with your help, efficiency, and honesty. You helped make it a "Good Experience".

Thanks Nathan.

Thanks Nathan. I'm VERY happy with the car...and with your help, efficiency, and honesty. You helped make it a "Good Experience".

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear that Nathan provided you with the efficiency, honesty, and support you needed to make your car-buying journey a great one. Our goal at Taylor Chrysler Dodge Jeep Ram is to ensure every customer drives away happy in the perfect vehicle for their needs. Enjoy your new car, and if you ever need anything, don’t hesitate to reach out to us here in Bourbonnais!

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I'm VERY UPSET.

I'm VERY UPSET...at MYSELF!! I didn't "test drive" the "pre-driven/used" car ('04 Lincoln with 75K miles) I purchased a few months ago. I'm UPSET that when I drove home, the transmission had a "problem shifting" and the "change oil" came on. I'm UPSET that I was "assured" that it (the transmission) only be "driven more"...and was given a "free oil change". I'm UPSET that I paid TOO much! When I wanted to trade it (175 miles and 3 mo later), it was "appraised" at $4000 LESS than what I paid! That's why I'm UPSET....with MYSELF. I'm UPSET with a few people at Taylor...vewerrs@taylorcars.com and econnery@taylorcars.com for their "disinterest" and the "sales people" involved...not even a "Thank You" card..not a "how's the car" follow-up call...nothing!

I'm VERY UPSET.

I'm VERY UPSET...at MYSELF!! I didn't "test drive" the "pre-driven/used" car ('04 Lincoln with 75K miles) I purchased a few months ago. I'm UPSET that when I drove home, the transmission had a "problem shifting" and the "change oil" came on. I'm UPSET that I was "assured" that it (the transmission) only be "driven more"...and was given a "free oil change". I'm UPSET that I paid TOO much! When I wanted to trade it (175 miles and 3 mo later), it was "appraised" at $4000 LESS than what I paid! That's why I'm UPSET....with MYSELF. I'm UPSET with a few people at Taylor...vewerrs@taylorcars.com and econnery@taylorcars.com for their "disinterest" and the "sales people" involved...not even a "Thank You" card..not a "how's the car" follow-up call...nothing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, and we’re sorry to hear that you’ve been feeling this way about your purchase. At Taylor, we strive to ensure every customer feels valued and supported, even after the sale. We understand your concerns, and please know that upper management will be reaching out to discuss a solution that addresses your needs and concerns. We appreciate your feedback, and we're committed to making things right.

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Brandon helped my husband find a jeep grand cherokee with

Brandon helped my husband find a jeep grand cherokee with very very low miles with a deal we couldnt pass up. He made the transaction easy and quick! I would highly recommend using him to buy a car from. Thanks Brandon!

Brandon helped my husband find a jeep grand cherokee with

Brandon helped my husband find a jeep grand cherokee with very very low miles with a deal we couldnt pass up. He made the transaction easy and quick! I would highly recommend using him to buy a car from. Thanks Brandon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us! We're thrilled to hear that Brandon made your Jeep Grand Cherokee purchase easy and seamless. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, IL, our team is dedicated to helping customers like you find the perfect vehicle at an unbeatable price. Your recommendation means a lot, and we’re so glad Brandon could assist you with a smooth transaction. Enjoy your new Grand Cherokee, and if you or your husband ever need further assistance, please don’t hesitate to reach out. Safe travels, and thank you again for choosing us!

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Got to admit, they made buying a vehicle out-of-state an

Got to admit, they made buying a vehicle out-of-state an absolute delight and I wouldn’t hesitate to do it again!!!!

Got to admit, they made buying a vehicle out-of-state an

Got to admit, they made buying a vehicle out-of-state an absolute delight and I wouldn’t hesitate to do it again!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us! We’re thrilled to hear that buying your vehicle out of state was smooth and enjoyable. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, we strive to make every purchase—near or far—as convenient as possible. We appreciate your trust and look forward to welcoming you back for another seamless experience whenever you’re ready. Safe travels and happy driving!

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Wonderful experience!

Wonderful experience! So kind even after I accidentally emailed the owner Jim, he was more than happy to help. It was a rainy day and they pulled the car inside to check it out without getting soaked. No hidden fees. Cody had the paperwork ready to go when I arrived. I maybe spent an hour total there. I drove 3 hours to buy my dream car and I would do it again in a heartbeat!

Wonderful experience!

Wonderful experience! So kind even after I accidentally emailed the owner Jim, he was more than happy to help. It was a rainy day and they pulled the car inside to check it out without getting soaked. No hidden fees. Cody had the paperwork ready to go when I arrived. I maybe spent an hour total there. I drove 3 hours to buy my dream car and I would do it again in a heartbeat!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience and for making the drive to visit us here at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois! We're thrilled to hear that Cody and the team made your car-buying process seamless and welcoming—even on a rainy day! We know buying a car is a big decision, so we’re especially happy that we could help you find your dream car and make the process as smooth as possible with no hidden fees. It was truly a pleasure having you, and we’re grateful for your kind words about Jim's responsiveness as well. If you ever need anything in the future, please don’t hesitate to reach out. Safe travels, and enjoy every mile in your new car!

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Dylan was very patient and understanding.

Dylan was very patient and understanding. He stayed well past closing hours to make sure we got what we needed at a price we could afford.

Dylan was very patient and understanding.

Dylan was very patient and understanding. He stayed well past closing hours to make sure we got what we needed at a price we could afford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear that Dylan went above and beyond to assist you, staying past closing hours to ensure you found the perfect vehicle at an affordable price. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, our team is committed to providing outstanding customer service and helping you make confident choices in your car-buying journey. We appreciate your kind words and look forward to serving you again in the future. Safe travels in your new vehicle!

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It was a great experience buying a car from Taylor CDJR.

It was a great experience buying a car from Taylor CDJR. The overall experience was the best I’ve had buying a new car. It was the fastest and most upfront With Options and flexibility To get the deal done. Jessica, who initiated contact was wonderful and Brandon was awesome from the first text And Got answers to all my questions. He really made it easy to know what the car value was and worked with me on my trade-in. Highly recommend Brandon if you go to there to get a new car or used car, good guy. Cody, the finance professional laid out everything nice and clear. Tori helped to set up the app and made sure that I didn’t have any questions about the vehicle. I would highly recommend purchasing your vehicle at Taylor CDJR.

It was a great experience buying a car from Taylor CDJR.

It was a great experience buying a car from Taylor CDJR. The overall experience was the best I’ve had buying a new car. It was the fastest and most upfront With Options and flexibility To get the deal done. Jessica, who initiated contact was wonderful and Brandon was awesome from the first text And Got answers to all my questions. He really made it easy to know what the car value was and worked with me on my trade-in. Highly recommend Brandon if you go to there to get a new car or used car, good guy. Cody, the finance professional laid out everything nice and clear. Tori helped to set up the app and made sure that I didn’t have any questions about the vehicle. I would highly recommend purchasing your vehicle at Taylor CDJR.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience at Taylor Chrysler Dodge Jeep Ram here in Bourbonnais, Illinois. It’s wonderful to know that Jessica and Brandon were able to provide you with a smooth and transparent buying process, answering all your questions and helping with your trade-in. We're glad Cody could clarify the financing details, and that Tori helped set up your app to make everything easy. We’re grateful for your high recommendation and are excited to continue being your trusted choice for both new and used vehicles. Enjoy your new car, and thank you for choosing Taylor CDJR!

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This local dealership has great inventory, accommodating

This local dealership has great inventory, accommodating hours, awesome deals and the most wonderful employees. Brandon Scroggins was who helped me buy my new vehicle and I never felt pressured or coaxed into anything. I told him exactly what I was looking for and he made it happen. I’d recommend anyone looking for a new car to go see Brandon at Taylor Chrysler Dodge Jeep Ram!

This local dealership has great inventory, accommodating

This local dealership has great inventory, accommodating hours, awesome deals and the most wonderful employees. Brandon Scroggins was who helped me buy my new vehicle and I never felt pressured or coaxed into anything. I told him exactly what I was looking for and he made it happen. I’d recommend anyone looking for a new car to go see Brandon at Taylor Chrysler Dodge Jeep Ram!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic experience with us at Taylor Chrysler Dodge Jeep Ram! We're thrilled to hear that our inventory, flexible hours, and great deals made a difference for you. Brandon Scroggins takes pride in providing a pressure-free and personalized car-buying experience, and we're so glad he was able to find the perfect vehicle for you. Your recommendation means a lot to us! If you ever need assistance or have questions about your new vehicle, please feel free to reach out. Thanks again for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois – we look forward to serving you again in the future!

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