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Jerry Remus Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Remus Chevrolet from DealerRater.

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Always great to work with Jared and the rest of his team.

Always great to work with Jared and the rest of his team. They treat people great.

Always great to work with Jared and the rest of his team.

Always great to work with Jared and the rest of his team. They treat people great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Customer service doesn't exist at this dealership.

Customer service doesn't exist at this dealership. Won't ever go here or recommend this place.

Customer service doesn't exist at this dealership.

Customer service doesn't exist at this dealership. Won't ever go here or recommend this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Terrible Service

Bought a Platinum F150 and have had nothing but issues. They never serviced the vehicle fluids so that had to be done within a week. They replaced a sway link with the wrong size which caused issues I had to fix myself. Only gave 1 key and wanted me to pay $190 for a second key. Customer service was garbage and will never do business there again.

Terrible Service

Bought a Platinum F150 and have had nothing but issues. They never serviced the vehicle fluids so that had to be done within a week. They replaced a sway link with the wrong size which caused issues I had to fix myself. Only gave 1 key and wanted me to pay $190 for a second key. Customer service was garbage and will never do business there again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No EV technicians

This dealer claims to work on EV's. They do not. My Volt broke down and had dozens of codes and they only changed an O2 sensor. That is insane and Absurdly bad service. Owner/manager blamed me for being upset that they left me stranded on the highway. Wouldn't go back if I was paid

No EV technicians

This dealer claims to work on EV's. They do not. My Volt broke down and had dozens of codes and they only changed an O2 sensor. That is insane and Absurdly bad service. Owner/manager blamed me for being upset that they left me stranded on the highway. Wouldn't go back if I was paid

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very friendly and helpful

Bought our 2019 Traverse and two years later, absolutely love it. Visited the dealership in Dec 2021. I needed a new battery for my key fob, directions on how to easily switch into 4-wheel drive and was concerned about the shift to park alert I was getting. Frank Fitch assisted me with all three and made my day!

Very friendly and helpful

Bought our 2019 Traverse and two years later, absolutely love it. Visited the dealership in Dec 2021. I needed a new battery for my key fob, directions on how to easily switch into 4-wheel drive and was concerned about the shift to park alert I was getting. Frank Fitch assisted me with all three and made my day!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Started off good, ended terrible!!

Everyone was very helpful at first and offered to let me pick the vehicle that I wanted to test drive. We went for the test drive, came back and started the paperwork. I have challenged credit and once they saw that, they started treating me terribly. I have never been so disgusted in all my life.

Started off good, ended terrible!!

Everyone was very helpful at first and offered to let me pick the vehicle that I wanted to test drive. We went for the test drive, came back and started the paperwork. I have challenged credit and once they saw that, they started treating me terribly. I have never been so disgusted in all my life.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Selling Lemon Cars

SOLD A LEMON CAR AND DIDNT DISCLOSE THAT IT WAS A LEMON! AND NOW IS REFUSING TO DO THE RIGHT THING BY RETURN THE CAR! IN FACT, THEY SAID THEY WOULD BUY IT BACK FOR HALF OF WHAT SHE PAID. SAID THEY COULDNT PAY MORE THAN THAT BECAUSE, YA KNOW "ITS A LEMON." WHAT A SLAP IN THE FACE.

Selling Lemon Cars

SOLD A LEMON CAR AND DIDNT DISCLOSE THAT IT WAS A LEMON! AND NOW IS REFUSING TO DO THE RIGHT THING BY RETURN THE CAR! IN FACT, THEY SAID THEY WOULD BUY IT BACK FOR HALF OF WHAT SHE PAID. SAID THEY COULDNT PAY MORE THAN THAT BECAUSE, YA KNOW "ITS A LEMON." WHAT A SLAP IN THE FACE.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing customer service!

My husband is very ill, and our vehicle's suspension blew apart, leaving us without a vehicle and no way to get to doctor's appointments. My husband called and spoke with a wonderful gentleman named Harry who discussed our situation with management, who decided to go above and beyond to help us ! We are so unbelievably greatful and amazed at the compassion shown to us. I highly recommend purchasing your next vehicle from Jerry Remus, they're great people!

Amazing customer service!

My husband is very ill, and our vehicle's suspension blew apart, leaving us without a vehicle and no way to get to doctor's appointments. My husband called and spoke with a wonderful gentleman named Harry who discussed our situation with management, who decided to go above and beyond to help us ! We are so unbelievably greatful and amazed at the compassion shown to us. I highly recommend purchasing your next vehicle from Jerry Remus, they're great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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