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Court Street Ford

(283 reviews)
Visit Court Street Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–5:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (833) 867-0469 (833) 867-0469
Used (815) 563-3291 (815) 563-3291
Service (877) 536-7658 (877) 536-7658

Reviews

(283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Court Street Ford from DealerRater.

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A very professional staff that completed the work

A very professional staff that completed the work efficiently and glower me informed throughout the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Customer service was great as always.

Customer service was great as always. Checked on covered under warranty and found replacement parts for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service as always!

Great customer service as always! They were able to answer all my questions! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Art is the best and is on top of all our needs he's the

Art is the best and is on top of all our needs he's the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The 2021 Explorer that I purchased has an interior leak

The 2021 Explorer that I purchased has an interior leak that they knew about prior to me purchasing it. They say that they can’t find the cause of it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was on time and quick The video is a nice touch

Service was on time and quick The video is a nice touch and helps with explaining the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A good experience, with thorough video explanation of

A good experience, with thorough video explanation of works and items checked and levels that they were at with pictures given. I believe that this can be a plus to illustrate what is truly needed and necessary for maintaining the vehicle in top performance condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Prompt.

Prompt. friendly, reliable service for my vehicle.Ease for appointment scheduling and available time slots.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

During the time of 2023-2025 my family and my parents and

During the time of 2023-2025 my family and my parents and even my in laws have purchased vehicles with the help of Anthony Boudreau. Some of transactions required a little extra work but Anthony communicated with us throughout the process and helped us navigate a few of the hurdles. I will always go to court street ford first! solid group of folks over there!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service Friendly employees All four of our

Great service Friendly employees All four of our vehicles have been getting serviced at this location for years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.