Reviews
Harrison Ford Service Dept
Extremely friendly staff. The gentleman even came in 1/2 hr early so i could drop off my car. The warranty work was completed in time and my car was washed when i picked it up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
awesome service
Very personal and professional. Would definitely recommend again. Never had a problem with personal. Thanks for the great service. Can't wait for the next time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service Dept, Shelvy is a great salesperson
Bret in the Service Dept communicates well regarding service issues. Shelvy Ash is a honest sales person. And Rodney always says hello/
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Livestock trailer
We dealt with Rodney Harris. He was very personable and easy to deal with. He was very up front with the pricing. We bought a used livestock trailer that was priced to go. I feel I got a good deal and had a pleasant time dealing with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
#1 Ford Dealer For Sure!
I strongly recommend stopping at Harrison Ford in Wellington for your every car need! The staff provide such amazing help. They are very patient and will do anything possible to take care of each and every one of their customers. The service department strive to make the customers' experience leave them wanting to come back for more. The sales men/women are very dedicated to their new and old customers and do all they can to educate you about your exciting new/used purchase! The Quick lane and Tire Center are fast paced and efficient. Those young men work so hard to get your car/truck/van in and out of the shop in a reasonable time and are very talented. The staff at Harrison Ford are always so welcoming and seem to always remember who you are, which means a lot to a customer. I have been bought every one of my cars from this lovely dealership and have been getting them serviced only there. I will continue to tell everyone I know about Harrison Ford and I hope you will too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service manger that lies
Was lied to by the service manager twice yesterday and the staff were taking aloud so people in the waiting area could hear. My car is not complete yet so I'm writing this hoping the manager reads this so things will be taken care of correctly, because this is a car my daughter drives. So far I have nothing good to say about this place am hoping it will change. June 18, 2014.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Helpful and Thorough
The kind hospitality shown by Ashley and the staff has impressed me recently. It truly was a pleasant experience to purchase the 2004 Grand Marquis there. I appreciated the chance to meet the staff and to talk to them. Ashley was very helpful and thorough in finding information about the car. She also negotiated a fair price. She was also prompt in getting the transaction completed. I recommend Harrison Ford dealership for buying a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very pleased.
I am well pleased with the service Harrison Ford has provided me and my vehicles. I would definitely recommend and will keep coming back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Theresa's Fusion
I bought my new Fusion in September of '12 and have had a very positive experience with my car. I've been in for service a couple of times and have had prompt and friendly service. My sales associate was Phil, and he was very professional and thorough, and patient, as I don't know much about cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SHO Time !
Phil my sales rep was extremely helpful . He spent a lot of time searching all over Ohio, Michigan,and Indiana to find a car that had exactly the colors and options I wanted. My trade value was very fair and the entire buying experience and delivery was outstanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase