Devan Chevrolet Buick of Wilton

4.5
(22 reviews)

Reviews

4.5
(22 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

The mechanic even washed my front mat where I spil

Fantastic all the employees are great Brian was so nice today. Went above and beyond as usual. I have Only used them for my wonderful 11 year old Buick Enclave Thank you all service employees you are great !!

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1.0

Dealership hiding information

The cars’ window stickers are not accurate. The dealership is hiding information intentionally. The manager ignores the complaints. Do NOT go there if you want to avoid a headache.

Dealer response

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 240-5426 to discuss your concerns, as your satisfaction is of utmost importance to us.

5.0

Cindy Ely

Great service and experience . Everyone was very friendly and I was in and out .

Dealer response

Hi, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

5.0

Service

Always professional and courteous and work is done timely

Dealer response

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

5.0

Suburban Battery Replacement

I walked in without an appointment to get my battery replaced and walked out within 30-40 minutes with a new battery. It doesn’t get better than that.

Dealer response

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Please don't hesitate to reach out to us if there's anything more we can do!

1.0

Inefficient

Booked my scheduled brake and engine maintenance utilizing the on-line tool. When I arrived I was told there was no record of my app't (Despite being contacted the day prior to confirm) and I'd have to wait. Then asked if I had printed off the coupons for the work I was having done. I replied that I has applied them on-line, as requested. The response was that without the printed coupons, they would not be able to apply the discount. Took my business elsewhere and will continue to do so in the future.

Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (203) 529-4182 to discuss your concerns, as your satisfaction is of utmost importance to us.

5.0

Checkup and repairs

Excellent service. Kevin and Mark are both great, and both are familiar with my 3 vehicles

5.0

Periodic Buick maintenance

I've been coming here many years and have not been disappointed

5.0

Always good service at Devan Buick

As usual, my Chevy '06 Cobalt was serviced promptly on a day convenient for me.

5.0

Stopping a clanking, gravelly noise

As usual Eric figured out the problem and fixed the noise.

Read all 22 reviews