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Napoli Nissan

(2,563 reviews)
Visit Napoli Nissan
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
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2024 consumer dealer award

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New (203) 951-3720 (203) 951-3720
Used (203) 951-6794 (203) 951-6794
Service (203) 951-6728 (203) 951-6728

Inventory

See all 272 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2024.
Napoli Motors located in Milford CT has been family owned and operated since 1959.Our commitment to family values makes us a popular choice throughout Fairfield and New Haven Counties.Come let us show you why.

At Napoli Motors we pride ourselves on our commitment to outstanding customer service.We will ensure that you get the car you want at a competitive price we will give you top dollar for your trade in and we will work with you on financing plus get worry free car buying with Napoli's 30 day or 1500 mile exchange policy.
If your car doesn't say Napoli on it, you paid too much.

Service center

Phone number (203) 951-6728

Service hours

Monday
7:00am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,563 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Nissan from DealerRater.

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Excellent service great attention to customer would

Excellent service great attention to customer would recommend to all. Also the they worked with me on the price ….very satisfied customer

Excellent service great attention to customer would

Excellent service great attention to customer would recommend to all. Also the they worked with me on the price ….very satisfied customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was greeted at the door and Ricky was the one that

I was greeted at the door and Ricky was the one that created me he's awesome great the gentleman that Ricky had to go to is awesome is great the manager the guy that I went into the room with is awesome it's great I love you guys you're the best and I did tell my family about them and use will be getting more family members in my family to come out I told them all about you consider it kind loving awesome sorry I went over but I had to let you know you guys are the best you're more like family to me I felt like I was at home everyone there is nice and lovely thank you for my truck and I do tell my friends also go there they'll hook you up in their reasonable thank you and have a nice day 💘

I was greeted at the door and Ricky was the one that

I was greeted at the door and Ricky was the one that created me he's awesome great the gentleman that Ricky had to go to is awesome is great the manager the guy that I went into the room with is awesome it's great I love you guys you're the best and I did tell my family about them and use will be getting more family members in my family to come out I told them all about you consider it kind loving awesome sorry I went over but I had to let you know you guys are the best you're more like family to me I felt like I was at home everyone there is nice and lovely thank you for my truck and I do tell my friends also go there they'll hook you up in their reasonable thank you and have a nice day 💘

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The staff was extremely helpful and knowledgeable from

The staff was extremely helpful and knowledgeable from start to finish. Had an amazing experience and got a great car I love.

The staff was extremely helpful and knowledgeable from

The staff was extremely helpful and knowledgeable from start to finish. Had an amazing experience and got a great car I love.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone was very courteous and helpful.

Everyone was very courteous and helpful. Yousif was very helpful and called to let me know I forgot my ez pass. Very thankful.

Everyone was very courteous and helpful.

Everyone was very courteous and helpful. Yousif was very helpful and called to let me know I forgot my ez pass. Very thankful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Fernando is who I worked with when I came in for service.

Fernando is who I worked with when I came in for service. They did a quick check to determine what was wrong with my Nissan Armada gave me the information and when the part would come in and set a date to have fixed. Fernando contacted me when repairs were done and all was done as expected no surprises and so far all is working great. He was very helpful throughout the process.

Fernando is who I worked with when I came in for service.

Fernando is who I worked with when I came in for service. They did a quick check to determine what was wrong with my Nissan Armada gave me the information and when the part would come in and set a date to have fixed. Fernando contacted me when repairs were done and all was done as expected no surprises and so far all is working great. He was very helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Curt, we're thrilled to hear that Fernando provided helpful service and kept you informed throughout your visit at Napoli Nissan. We appreciate your feedback and are glad everything is working great with your Armada!

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The service team at Napoli motors made the car repair

The service team at Napoli motors made the car repair experience better than expected. I was informed all steps of the way from the estimate to receiving the service report. I appreciate the experienced staff and expertise of the mechanic.

The service team at Napoli motors made the car repair

The service team at Napoli motors made the car repair experience better than expected. I was informed all steps of the way from the estimate to receiving the service report. I appreciate the experienced staff and expertise of the mechanic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly people and relaxed atmosphere.

Friendly people and relaxed atmosphere. Everyone I came into contact with were so helpful especially Nazario Santos. What a nice man! (I think he is the mayor of the Napoli Nissan Dealership ) everything went smooth and I left with a car. I would definitely go back for another if needed. Nancy

Friendly people and relaxed atmosphere.

Friendly people and relaxed atmosphere. Everyone I came into contact with were so helpful especially Nazario Santos. What a nice man! (I think he is the mayor of the Napoli Nissan Dealership ) everything went smooth and I left with a car. I would definitely go back for another if needed. Nancy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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We have been buying cars from Napoli Nissan for over 15

We have been buying cars from Napoli Nissan for over 15 years. They make it easy and we highly recommend!

We have been buying cars from Napoli Nissan for over 15

We have been buying cars from Napoli Nissan for over 15 years. They make it easy and we highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Luis was very nice and professional.

Luis was very nice and professional. Everyone in service were very friendly and respectful. They even washed my car. Just a great place to do business with.

Luis was very nice and professional.

Luis was very nice and professional. Everyone in service were very friendly and respectful. They even washed my car. Just a great place to do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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I was not treated fair .

I was not treated fair .we bargain on a price including tax and fees but when I picked up the car, finance manager went up on the price without letting me know what has changed.unfortunately I’m not satisfied with how I was treated

I was not treated fair .

I was not treated fair .we bargain on a price including tax and fees but when I picked up the car, finance manager went up on the price without letting me know what has changed.unfortunately I’m not satisfied with how I was treated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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