Skip to main content

Napoli Nissan

(2,579 reviews)
Visit Napoli Nissan
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (203) 951-3720 (203) 951-3720
Used (203) 951-6794 (203) 951-6794
Service (203) 951-6728 (203) 951-6728

Inventory

See all 267 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2024.
Napoli Motors located in Milford CT has been family owned and operated since 1959.Our commitment to family values makes us a popular choice throughout Fairfield and New Haven Counties.Come let us show you why.

At Napoli Motors we pride ourselves on our commitment to outstanding customer service.We will ensure that you get the car you want at a competitive price we will give you top dollar for your trade in and we will work with you on financing plus get worry free car buying with Napoli's 30 day or 1500 mile exchange policy.
If your car doesn't say Napoli on it, you paid too much.

Service center

Phone number (203) 951-6728

Service hours

Monday
7:00am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napoli Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Nazario in sales and Luis in service are extremely

Nazario in sales and Luis in service are extremely knowledgeable and helpful throughout the process.

Nazario in sales and Luis in service are extremely

Nazario in sales and Luis in service are extremely knowledgeable and helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

The service consultant was very polite, but lacked follow

The service consultant was very polite, but lacked follow up. I had to call several times. We went in for AC but when we arrived we said something just happened with transmission. They offered a transmission diagnostic, which was several hundred dollars, which we couldn’t afford. They did say no codes came up on the transmission which if you’re not a car person makes you think OK everything‘s fine. If they had excellent service & considered the customer and age of car, they would’ve suggested their technician take it for a ride to fully test the transmission, prior to a more extensive costly diagnosis and prior to putting in the $1600 AC. When we picked it up, the car was clearly not right, but we trusted the dealer. My son drove it or attempted to drive it on the highway and immediately had to get off the transmission was shot. They did offer a discount on a transmission but we really wanted them to take the compressor back and give us some kind of refund. Sadly we had to sell it for only $450! Really upset and disappointed. They could’ve absolutely done more & we would have bought a used car from them. Instead off to CarMax. I would not recommend the dealer at least not for seevice

The service consultant was very polite, but lacked follow

The service consultant was very polite, but lacked follow up. I had to call several times. We went in for AC but when we arrived we said something just happened with transmission. They offered a transmission diagnostic, which was several hundred dollars, which we couldn’t afford. They did say no codes came up on the transmission which if you’re not a car person makes you think OK everything‘s fine. If they had excellent service & considered the customer and age of car, they would’ve suggested their technician take it for a ride to fully test the transmission, prior to a more extensive costly diagnosis and prior to putting in the $1600 AC. When we picked it up, the car was clearly not right, but we trusted the dealer. My son drove it or attempted to drive it on the highway and immediately had to get off the transmission was shot. They did offer a discount on a transmission but we really wanted them to take the compressor back and give us some kind of refund. Sadly we had to sell it for only $450! Really upset and disappointed. They could’ve absolutely done more & we would have bought a used car from them. Instead off to CarMax. I would not recommend the dealer at least not for seevice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Fernando was great at taking care of everything I needed!

Fernando was great at taking care of everything I needed! 100% recommend for any needs!

Fernando was great at taking care of everything I needed!

Fernando was great at taking care of everything I needed! 100% recommend for any needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

All employees are very welcoming and friendly.

All employees are very welcoming and friendly. Professional I’ll add. I won’t hesitate to call them.

All employees are very welcoming and friendly.

All employees are very welcoming and friendly. Professional I’ll add. I won’t hesitate to call them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I make appointment for oil change I wait for one hour.

I make appointment for oil change I wait for one hour. I pay $104 on my way home. I had to stop in the highway because my hood open he forgot to close when he do the oil change.that is the worst service I have.

I make appointment for oil change I wait for one hour.

I make appointment for oil change I wait for one hour. I pay $104 on my way home. I had to stop in the highway because my hood open he forgot to close when he do the oil change.that is the worst service I have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

It’s good and fast I don’t have to waited for long time

It’s good and fast I don’t have to waited for long time for delivery .

It’s good and fast I don’t have to waited for long time

It’s good and fast I don’t have to waited for long time for delivery .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

I worked with Trevauhn who helped me trade in my lease

I worked with Trevauhn who helped me trade in my lease and purchase a used suv. He answered all my questions and followed up with me throughout the process. Would recommend Napoli, great dealership!

I worked with Trevauhn who helped me trade in my lease

I worked with Trevauhn who helped me trade in my lease and purchase a used suv. He answered all my questions and followed up with me throughout the process. Would recommend Napoli, great dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Fernando was very helpful and funny!

Fernando was very helpful and funny! Thank you! Taught me about my service on my car

Fernando was very helpful and funny!

Fernando was very helpful and funny! Thank you! Taught me about my service on my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your review of Fernando and the team is so appreciated! Thank you for choosing Napoli Nissan.

Show full review

The service excellent and the staff was very

The service excellent and the staff was very professional. The work was timely done, overall satisfied and cost was affordable.

The service excellent and the staff was very

The service excellent and the staff was very professional. The work was timely done, overall satisfied and cost was affordable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The service was excellent.

The service was excellent. Fernando took his time to explain everything. I was very pleased with his transparency

The service was excellent.

The service was excellent. Fernando took his time to explain everything. I was very pleased with his transparency

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jay, thank you for your business and your confidence in Fernando - we couldn't ask for nicer feedback. See you next time!

Show full review
See all 2579 reviews