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(736 reviews)

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New Sorento

Excellent customer service by Sam and Chad. They made the new car process very easy. Would definitely return to H&H for my next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very helpful

Sam was super helpful and nice. Answered all of our questions. Wish I would have had everything signed already though because I already had to sign more papers after I bought the car and now have to go back again to sign another paper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Leased 2 Sorentos

My hometown dealer could not match what H & H offered. Since it was a 2 hr drive I appreciated that Dan was able to complete most of the deal & give me the price that did not change when we got there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sold the car we had purchased over the phone!

We live out of town and found a car online. We had a relative who lived in the Omaha area test drive the car for us. After getting his feedback, we immediately called and said we wanted to buy the car. We spent the day talking to the sales person and got credit approved through the dealership. We were told "Congratulations the car is your's." I asked if there was anything else we needed to do that day to hold the car as we had planned on being in Omaha the next morning. We were told no, we were all set. Less than 40 minutes later we received a call telling us "there was a miscommunication" and the car we had spent the day dealing on, was sold to someone else! We then were offered a more expensive car to purchase. We were left angry, disappointed and in disbelief they were so incompetent. Because we had already sold our other car and needed a replacement, we ended up driving to Kansas to purchase a different vehicle from a company who, with a $100 deposit held the car for 24 hours and "no one else is even allowed to test drive the car." Perhaps H&H should adopt that procedure. We will NEVER purchase from them and they also lost a potential customer in our relative.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great people, great car

Don't like buying vehicles. Salesman made it a great experience. Will go back for next vehicle. Two teenagers need wheels, will probably be back sooner than later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly and personable staff

I met Sam last week when I went in to buy a used van and he made it a great experience. He helped me get the price I wanted and made sure all of my questions were answered and needs were met. Jorge also did a great job of getting the paperwork done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Superb

My husband and I were more than pleased with the customer service. Jarred was great in sales and Jorge was incredible with the credit application process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome and very professional

Just wanted to say that you guys have an awesome staff and I had a very good experience there and I would definitely recommend you gentlemen. thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Wonderful experience at H&H Kia

My wife and I bought a new car this week at H&H Kia in Omaha and it was a wonderful experience. Casey, our salesman, did a great job from start to finish. We ended up with exactly what we were hoping to get and at a price that we were very please with. We highly recommend H&H and Casey for your next new car shopping experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service all around

Terrific service in sales and finance. I didn't feel pressured or overwhelmed. Both Jarrod and Jorge were knowledable with any questions or concerns I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.