Reviews
I walked into this dealership with a vehicle in mind that
I walked into this dealership with a vehicle in mind that they had. Sal greeted me as I walked in and had me on a test drive within a few minutes. He took the time to show me all of the features of the vehicle and told me to come back when I felt like I had an enough time with it. I went back after a short drive and had explained I had financing already approved. Randy advised he could probably beat my interest rate and sure enough he did by a whole 0.75%! I had to go out of town and wouldn?t be able to sign paperwork for over a week and they held the vehicle and had it derailed for me. If I ever buy another vehicle I will for sure return to see these folks!
I walked into this dealership with a vehicle in mind that
I walked into this dealership with a vehicle in mind that they had. Sal greeted me as I walked in and had me on a test drive within a few minutes. He took the time to show me all of the features of the vehicle and told me to come back when I felt like I had an enough time with it. I went back after a short drive and had explained I had financing already approved. Randy advised he could probably beat my interest rate and sure enough he did by a whole 0.75%! I had to go out of town and wouldn?t be able to sign paperwork for over a week and they held the vehicle and had it derailed for me. If I ever buy another vehicle I will for sure return to see these folks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Smaller dealer that cares about their customers and their
Smaller dealer that cares about their customers and their reputation and is willing to work with their customers to ensure a positive experience.
Smaller dealer that cares about their customers and their
Smaller dealer that cares about their customers and their reputation and is willing to work with their customers to ensure a positive experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very easy buying process, the staff makes it comfortable.
Very easy buying process, the staff makes it comfortable. I definitely made the right choice buying from Tester's and I advise everyone else to do the same! Thank you Don Tester Ford!
Very easy buying process, the staff makes it comfortable.
Very easy buying process, the staff makes it comfortable. I definitely made the right choice buying from Tester's and I advise everyone else to do the same! Thank you Don Tester Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jadon, your satisfaction means a lot to us, and we truly appreciate you choosing Don Tester Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Don Tester Ford exceeded my expectations.
Don Tester Ford exceeded my expectations. Very friendly, the salesman Sal was very helpful and great to work with. They gave me exactly what I was looking and more. This was my best experience at a dealership so far, I highly recommend them and Sal and will also recommend them to my friends and family. Will definitely be going back to Don Tester Ford in Norwalk, Oh.
Don Tester Ford exceeded my expectations.
Don Tester Ford exceeded my expectations. Very friendly, the salesman Sal was very helpful and great to work with. They gave me exactly what I was looking and more. This was my best experience at a dealership so far, I highly recommend them and Sal and will also recommend them to my friends and family. Will definitely be going back to Don Tester Ford in Norwalk, Oh.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My sales person was very courteous and helpful had what
My sales person was very courteous and helpful had what we needed very helpful with the entire process. Thank you!
My sales person was very courteous and helpful had what
My sales person was very courteous and helpful had what we needed very helpful with the entire process. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone at the dealership was excellent in helping me
Everyone at the dealership was excellent in helping me purchase the vehicle I wanted. Brittany was wonderful in communicating with me prior to my arrival with details about the car. She helped set up the appointment with Mike which was very appreciated. The day after my purchase, she checked in with me to make sure everything was going well with the purchase. Mike was excellent as a salesman. He was very personable, outgoing, and helpful throughout the process. I had my two year old with me and he was great interacting with her, getting her a coloring book, and helping to keep her entertained throughout the process. He was genuinely interested in us and the stories that popped up in our conversations. Randy was very efficient and helpful in getting through all the paperwork for financing quickly. He had everything ready to go when I arrived and made the process very simple. In the future, I would absolutely drive an hour again to purchase a vehicle from here if they had one we liked.
Everyone at the dealership was excellent in helping me
Everyone at the dealership was excellent in helping me purchase the vehicle I wanted. Brittany was wonderful in communicating with me prior to my arrival with details about the car. She helped set up the appointment with Mike which was very appreciated. The day after my purchase, she checked in with me to make sure everything was going well with the purchase. Mike was excellent as a salesman. He was very personable, outgoing, and helpful throughout the process. I had my two year old with me and he was great interacting with her, getting her a coloring book, and helping to keep her entertained throughout the process. He was genuinely interested in us and the stories that popped up in our conversations. Randy was very efficient and helpful in getting through all the paperwork for financing quickly. He had everything ready to go when I arrived and made the process very simple. In the future, I would absolutely drive an hour again to purchase a vehicle from here if they had one we liked.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome dealership and I dealt with a very knowledgeable
Awesome dealership and I dealt with a very knowledgeable and helpful salesman Sal Herrera. Look him up you're ready for a vehicle, you won't be sorry.
Awesome dealership and I dealt with a very knowledgeable
Awesome dealership and I dealt with a very knowledgeable and helpful salesman Sal Herrera. Look him up you're ready for a vehicle, you won't be sorry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service at Don Tester Ford!
Great customer service at Don Tester Ford! Friendly and knowledgeable employees! I am so happy with my new Ford!
Great customer service at Don Tester Ford!
Great customer service at Don Tester Ford! Friendly and knowledgeable employees! I am so happy with my new Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Been purchasing vehicles from dealership since 1986 using
Been purchasing vehicles from dealership since 1986 using the same salesperson for years then then the offspring past 3 vehicles Sal who is very helpful reliable goes out of his way to locate the one we desire as the two previous salespeople. Use the service department always. Wouldn't go elsewhere.
Been purchasing vehicles from dealership since 1986 using
Been purchasing vehicles from dealership since 1986 using the same salesperson for years then then the offspring past 3 vehicles Sal who is very helpful reliable goes out of his way to locate the one we desire as the two previous salespeople. Use the service department always. Wouldn't go elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The entire sales team helped me in my selection of the
The entire sales team helped me in my selection of the Ford F-150. It was that extra effort and support that separates Don Tester Ford from others. In particular, Mike Stewart. Was extremely supportive and helpful.
The entire sales team helped me in my selection of the
The entire sales team helped me in my selection of the Ford F-150. It was that extra effort and support that separates Don Tester Ford from others. In particular, Mike Stewart. Was extremely supportive and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car