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Jim Schmidt Ford

(173 reviews)
Visit Jim Schmidt Ford
Sales hours: 9:00am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–5:30pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (888) 474-9692 (888) 474-9692
Used (888) 476-8960 (888) 476-8960
Service (419) 518-2188 (419) 518-2188

Reviews

(173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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honest people i enjoyed buying my ford f150 from them...

honest people i enjoyed buying my ford f150 from them i would recomend them to others and i would not have problem buying another car from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

This was the easiest car buying experience I've ever had. Mike Riebersal is one of the friendliest, most down to earth people I've ever met. People don't get to say this very often, but I had a great experience buying a car from Jim Schmidt Ford. Mike made the sales process easy and transparent. I've had very few experiences with major purchases where I walk away feeling totally satisfied and confident I'd work with the salesperson again. I'd happily buy again from Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Drove over 4 hours to buy a new truck and was 100%...

Drove over 4 hours to buy a new truck and was 100% satisfied with the customer service. Everyone was polite and it was a very clean site. Will definitely go back when looking for a new car in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

easy and painless process.

Stopped in to look at a truck and wound up taking it home that same day! Sales and Financie were a breeze and I am very happy with the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A great experience

Just a great remote truck buying experience from everyone on the Jim Schmidt team. Helped coordinate shipping the vehicle as well. Very communicative. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

found sales manager to not be attentive. did not feel...

found sales manager to not be attentive. did not feel like a valued customer, but more as a bother to them. insulted with a low ball trade value.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jim Schmidt Ford

Jim Schmidt Ford was a great dealer to buy from. Sales team was professional, courteous and efficient. I'll contact again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Rick was great. Had an extra finance fee added that was not disclosed, but got a good deal and overall very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Charles, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Jim Schmidt Ford makes it easy

I started online looking for cars and came across Jim Schmidt Ford. Terry Arrants contact me right away and work with me throughout the whole process. The dealership is about three hours away and my wife and I drove up on a Saturday morning and we’re out of there on Saturday afternoon with my new car. The car was a great price the customer service was excellent and the whole experience could not of been better. I would recommend Jim Schmidt Ford in Hicksville Ohio for anyone who wants to get a Ford vehicle and don’t worry about the drive it’s well worth it. I have excellent credit and I went in with a low Finance percent but Terry even beat that which save me even more money. So if you want a good vehicle had a good price and great customer service visit Jim Schmidt Ford in Hicksville Ohio.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Will never go anywhere else

I have never had an experience so positive when looking to by a new truck. Mike, our salesman, truly became a friend, before we ever bought he invited us to bring our camper to his property for a weekend camping trip, the selection is unreal, we live in the city and they have a better selection than our local dealers. It was like taking my wife to a restaurant, took her all day to narrow it down to 2 trucks. Lol. The team stayed late to make sure we got into our truck that day. They closed at 3 we didn't leave until 7:30. I know for sure that when it comes time to buy a new vehicle I will make the three hour drive again and again and again. If you go anywhere else your crazy! Great selection, great prices, great staff and a truly wonderful experience. I am a customer for LIFE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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