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Ganley Buick GMC

(632 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(632 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ganley Buick GMC from DealerRater.

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Always friendly, explaining everything to me, how much time it will take to repair and when.

Always friendly, explaining everything to me, how much time it will take to repair and when.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Steve was very friendly and helpful. He got me in the car i wanted and could afford

Steve was very friendly and helpful. He got me in the car i wanted and could afford

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best Automobile buying experience EVER! From the salesman Steve Lyons who did not pressure us in any way whatsoever. I recommend seeing Steve Lyons when purchasing or leasing from this store! As well as Alexandra Betras in the finance department who is really on top of her game and you can tell really cares about her customers! Thank you Steve and Alexandra for making me feel like royally the entire time I was I was shopping, trading and purchasing my Brand New Buick Encore GX xx. Best car I have ever owned or ever will own! Floats on air and the warranty that Alexandra was able to work into our loan is by far second to none! So to everyone at Ken Ganley Buick in Strongsville keep up the work at exceeding customers satisfaction and you will have customers for life from us and all my family and friends I will be sending them straight to you. So I hope Ken Ganley Buick recognizes what a crucial part of the team that Steve and Alexandra are. Thank you again for your caring, Compassion and utmost Professionalism. Thank you Robert McCourt & Scott Bishop

Best Automobile buying experience EVER! From the salesman Steve Lyons who did not pressure us in any way whatsoever. I recommend seeing Steve Lyons when purchasing or leasing from this store! As well as Alexandra Betras in the finance department who is really on top of her game and you can tell really cares about her customers! Thank you Steve and Alexandra for making me feel like royally the entire time I was I was shopping, trading and purchasing my Brand New Buick Encore GX xx. Best car I have ever owned or ever will own! Floats on air and the warranty that Alexandra was able to work into our loan is by far second to none! So to everyone at Ken Ganley Buick in Strongsville keep up the work at exceeding customers satisfaction and you will have customers for life from us and all my family and friends I will be sending them straight to you. So I hope Ken Ganley Buick recognizes what a crucial part of the team that Steve and Alexandra are. Thank you again for your caring, Compassion and utmost Professionalism. Thank you Robert McCourt & Scott Bishop

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Buick GMC Strongsville! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Amazing customer service. Mike, in the service department was wonderful to work with. I have used other GMC dealerships, but this one I will always rerun to. Thank you GMC Strongsville.

Amazing customer service. Mike, in the service department was wonderful to work with. I have used other GMC dealerships, but this one I will always rerun to. Thank you GMC Strongsville.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Mike was great to work with in service. Got me in on short notice and was able to get my vehicle back within a very short of amount of time.

Mike was great to work with in service. Got me in on short notice and was able to get my vehicle back within a very short of amount of time.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always quality service.with a smile from quality technicians. Company that cares about its customers.

Always quality service.with a smile from quality technicians. Company that cares about its customers.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very knowledgeable and friendly people working at this dealership. Service department was on time and very helpful with what they did.

Very knowledgeable and friendly people working at this dealership. Service department was on time and very helpful with what they did.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service, body shop, and staff were very professional, courteous, and kept us informed through the entire process. Experience was pleasant and professional.

Service, body shop, and staff were very professional, courteous, and kept us informed through the entire process. Experience was pleasant and professional.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I will only take my car to GANLEY Buick as they are fast & honest with anything about your vehicle. All the staff are very professional & kind.

I will only take my car to GANLEY Buick as they are fast & honest with anything about your vehicle. All the staff are very professional & kind.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Aaron was great. He made things easy and stress-free and was never pushy. Highly recommend working with Aaron!

Aaron was great. He made things easy and stress-free and was never pushy. Highly recommend working with Aaron!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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