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Professional, prompt, cordial, comfortable and thorough
Took are Denali in for repair for new windshield and rear shocks. First problem we were quoted the price seven days prior and we requested the exact same... items that needed replaced that were currently on the vehicle. After they had our car for 2.5 hours received a call telling us we were quoted wrong, she said it should of been $900, we asked for both she said yes, we asked them how much for just the one she says $790, we were confused, then she says the $900 was wrong and it would now be $1,100, we were very confused and said just replaced the bad one still not sure she knows what she?s talking about. Secondly we requested that our car wash sticker be put back on the new windshield, they put the oil change one back but NOT the car wash one that now I have buy a replacement one. I think that you should have people working in service that actually know what they are doing this was very unprofessional to say the least!!?
We purchased a new GMC Acadia from Ganley Buick/GMC. Our sale associate Kevin and his manager Joe was great to work with during the sale process. They... listened to want I wanted in a vehicle and made it happen. In the past, we always felt stress and this time it was far from stressful. The financing department, Travis, took the stress off of buying a vehicle. They had many options to choose from for the extended warranties. I would differently go back to them when it is time to purchase our next vehicle.
Chad was amazing. This was the first car I have ever financed. He made the process easy and made me feel comfortable with my purchase. I couldn't be happier... with my 2013 Ford EDGE!!!
This was a great experience and was so easy to deal with
Looked at one suv made an offer. Refused. Did?not call back to advise of price drop. Looked at second vehicle. Increaed my offer. Refused. Mgr came out... to say why. Just rude.
Great dealership and great salesman. Thank you Tony Hidabrandt!!!
Amber was super nice and helpful. She made sure I was comfortable and taught me all my cars new features.
What a pleasure it is to work with these people. Amber is great sales professional. Chad did a great job at securing financing and presenting ancillary... options. On top of that, the management team stayed on top of getting the truck built. First time I ordered one, and will definitely do with Ganley Buick GMC on the next one. You've won a repeat customer, for sure! Incidentally, I've had exceptional service experiences with you guys on other auto's we own. Thanks Ganley.
they lie to you. they cheat you. they will steel your money.