Reviews
Erick - Easy, friendly and polite.
Erick - Easy, friendly and polite. Erick made the experience easy, from the phone call to signing paperwork. Make sure you guys go and visit the dealership. Extremely clean dealership.
Erick - Easy, friendly and polite.
Erick - Easy, friendly and polite. Erick made the experience easy, from the phone call to signing paperwork. Make sure you guys go and visit the dealership. Extremely clean dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler of Aurora. Thank you, and have a fantastic day!
Great service.
Great service. Quick, polite, professional. Just what you would wish for - actually delivered! Lots of people SAY they do it, these guys DO it. Very pleased.
Great service.
Great service. Quick, polite, professional. Just what you would wish for - actually delivered! Lots of people SAY they do it, these guys DO it. Very pleased.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Had our Wrangler in for service for tire rotation and oil
Had our Wrangler in for service for tire rotation and oil change recently. Service was fast and competitively priced. Service advisor was great and informative.
Had our Wrangler in for service for tire rotation and oil
Had our Wrangler in for service for tire rotation and oil change recently. Service was fast and competitively priced. Service advisor was great and informative.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jill, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler of Aurora. Thank you, and have a fantastic day!
Service department is awful.
Service department is awful. Wrote a review on the googles. They replied with the same standard message about calling me to discuss the review. Not only did they not call, they referred to me as Alexiss… My name is Bryan. Goes to show they just can’t ever get it right 😞
Service department is awful.
Service department is awful. Wrote a review on the googles. They replied with the same standard message about calling me to discuss the review. Not only did they not call, they referred to me as Alexiss… My name is Bryan. Goes to show they just can’t ever get it right 😞
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Easy buying process.
Easy buying process. Kevin Davis, our salesman, is a great asset and easy to work with. Highly recommend him for your next car or truck.
Easy buying process.
Easy buying process. Kevin Davis, our salesman, is a great asset and easy to work with. Highly recommend him for your next car or truck.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donald, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler of Aurora. If you have any further questions, please give us a call. We're always happy to help!
Eric the Salesman service was awesome and will always
Eric the Salesman service was awesome and will always recommend him to all, he took the van to service for inspection and all necessary was done. I really appreciate him.
Eric the Salesman service was awesome and will always
Eric the Salesman service was awesome and will always recommend him to all, he took the van to service for inspection and all necessary was done. I really appreciate him.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Juliana, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler of Aurora. Please let us know if there is anything else we can do for you; we are more than happy to help!
It was great to meet Clinton Watters.
It was great to meet Clinton Watters. A very nice, polite, funny and professional person. It?s been a while since I purchased a used car. This one is awesome!
It was great to meet Clinton Watters.
It was great to meet Clinton Watters. A very nice, polite, funny and professional person. It?s been a while since I purchased a used car. This one is awesome!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michael, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
No pressure from sales men, very understanding on one’s
No pressure from sales men, very understanding on one’s needs and works to meet the buyers budget
No pressure from sales men, very understanding on one’s
No pressure from sales men, very understanding on one’s needs and works to meet the buyers budget
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Keith, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Always good experience.
Always good experience. I would recommend this dealership . I did not purchase my vehicle here, but I do go there for service. Service is always done in a timely manner manner.
Always good experience.
Always good experience. I would recommend this dealership . I did not purchase my vehicle here, but I do go there for service. Service is always done in a timely manner manner.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!
I bought a car from this dealership and before I bought
I bought a car from this dealership and before I bought it I noticed the hot air and AC was not working so I told the dealer and they tried to hide it by not telling me about it before hand even though they knew and they didn?t low the price at all for it but they said that their mechanics would fix the issue for me for free. The only problem with that was is they told me to book an appointment with them but it took them three months and multiple trips of me driving an hour of my way there and back to finally get it fixed and when I picked up the car, they broke my dash ornaments that were $25 a piece and they didn?t nothing to fix it after breaking my possessions and they didn?t even tell me about breaking it they just left it on my passenger seat. I would not recommend this dealership
I bought a car from this dealership and before I bought
I bought a car from this dealership and before I bought it I noticed the hot air and AC was not working so I told the dealer and they tried to hide it by not telling me about it before hand even though they knew and they didn?t low the price at all for it but they said that their mechanics would fix the issue for me for free. The only problem with that was is they told me to book an appointment with them but it took them three months and multiple trips of me driving an hour of my way there and back to finally get it fixed and when I picked up the car, they broke my dash ornaments that were $25 a piece and they didn?t nothing to fix it after breaking my possessions and they didn?t even tell me about breaking it they just left it on my passenger seat. I would not recommend this dealership
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler of Aurora did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.