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(462 reviews)

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Service at Park Ford

Service at Park Ford is always a great experience. Very friendly and accommodating staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Excellent friendly service ! Very accomodating and always great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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customer

Always easy and seamless no surprises! no long waits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer Service Survey - Kaicee Gallo

I purchased a 2014 Ford Edge! It is a beautiful car. The service was excellent. The staff was sweet and all smiles. Bob really took his time in explaining all the paperwork and features of the car being that it was my first car purchase! He was excellent and very helpful! Thank you Park Ford! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fabulous Ford

I called Park to schedule and inspection and routine service such as oil and filter change, tire rotation, brake and battery check etc. they were able to accommodate my needs Ina few days. Using their "The Works" coupon, I saved a considerable amount of money, plus by submitting a rebate form online to Ford, I will receive a $10 rebate as well. Park Ford makes all their customers feel valuable. They are very competent and pay much attention to detail so that the work is done professionally. I was able to drop my vehicle off the night before, so that it was ready for servicing early the next morning. This saved me from losing time at my job n NYC, where I begin my morning commute at 5 am. Thanks Park, for a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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quick service

quick in and out inspection and oil change. Very good service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Highly Recommend

I've always been able to schedule service appointments at times convenient for me. Wait times are reasonable or local ride to work provided if repair time will be more than an hour. Friendly, helpful staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience. Highly recommended.

2012 Expedition, Certified Pre-Owned. Everything went very smoothly. Everyone was helpful and friendly. Great experience buying a vehicle.. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Service

I'm leasing a Ford Escape and I love my vehicle. The staff was friendly and attentive to my needs. This is the third vehicle I have leased from this dealership and am totally satisfied with the service also the staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience, Great Car

Purchased Ford Mustang convertible. Bob Berkman was a pleasure to deal with. Car was custom ordered and Bob kept me in the loop during the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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