Ganley Lincoln of Middleburg Heights

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
518 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 21, 2019

    I took my car in for a safety recall & broken door latch. They had the parts in stock & were able complete the work within 1 day. I was out of town & let... me pickup once I returned

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    Ganley Lincoln of Middleburg Heights

    Thank you. We know a factory recall can be inconveniencing. We respect your time is valuable.

  • 5.0 out of 5
    October 18, 2019

    Needed tires and was given quote which matched Goodyear.price and quality was explained and a good selection of tires were made available. Thanks Laura

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    Ganley Lincoln of Middleburg Heights

    Thank you Joe. We were glad to help you make the best choice in tires that met your needs!

  • November 19, 2018

    excellent dealership.very clean and well managed.everyone was so nice.great to do business with.super nice.super clean.best place to buy or lease a vehicle.... thank you vincent

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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    October 16, 2019

    Excellent, complete and quick leasing service from John. I am a person of few words and have described my experience with John at Ganley. I do not need... 25 words to describe my pleasure in dealing with John Hern.

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    Ganley Lincoln of Middleburg Heights

    Thank you Bob. We appreciate you taking the time for the kind review. Enjoy your new lease vehicle.

  • 5.0 out of 5
    October 9, 2019

    Love this dealership. Always take care of their customers the way every business should. Prompt, deliver as promised and always pleasant . The girls... that work in the service area should be recognized for their friendliness as well. Great Job Ladies!!!

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    Ganley Lincoln of Middleburg Heights

    Thank you Daria. We are happy to hear from you. Our customers are our #1 priority. We look forward to seeing you at your next appointment!

  • 5.0 out of 5
    October 6, 2019

    Rich Janosik went out of his way make leasing my MKC an easy and enjoyable experience. With employees like him, I'll be a Ganley Lincoln customer for life.... Thanks again Rich and the Ganley crew. You make customers feel like family.

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    Ganley Lincoln of Middleburg Heights

    Thank you Rita! You ARE family!

  • 5.0 out of 5
    October 5, 2019

    Appointment set & met. Serviced & washed promptly while I waited. John Hern best salesman ever. Personally reviewed, explained and helped me set options/settings... including garage door opener.

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    Ganley Lincoln of Middleburg Heights

    Thank you TerriL. We strive to make sure our customers needs are taken care of in a timely manner and that understand all the features on their Linco...ln. We look forward to seeing you at your next service appointment.

  • 5.0 out of 5
    October 4, 2019

    Very special VIP treatment and service. Ganely Lincoln is definitely the very best dealership I have ever done business with. The staff is courteous, polite... and professional.

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    Ganley Lincoln of Middleburg Heights

    Thank you Marky Mark! You deserve the VIP treatment!

  • 5.0 out of 5
    October 3, 2019

    Have been taking my car there for 3 or 4 years now and always treated very fairly. This company is always on the up and up. The service and the mechanics... know what they are doing. Never a problem with them at all.

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    Ganley Lincoln of Middleburg Heights

    Thank you for taking the time to give us such a nice review Darla. We are happy to know you think so highly of our service department. We look forwa...rd to your next visit.

  • 5.0 out of 5
    September 25, 2019

    Having gone under a series of storms in my life all in one month. Bankruptcy to getting in a severe car accident where I was Bless to walk away from,... to turning around and seeing my car was totally gone. What was I to do. Nobody was going to give me a car that I desperately needed. I was introduce to Mike who within 30 minutes said we can help you. When can you come in. Within 2 1/2 hours I was driving away in a 2018 vehicle. God Bless the man who believes in giving individuals like myself a second chance.. He gets Five Stars for being a dedicated, caring, and well respected car dealership personnel Great Job Mike

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    Ganley Lincoln of Middleburg Heights

    We thank you very much for taking the time to give us such a nice review. It made our day to see it! We truly understand life happens and fast. We ...are very happy to make sure you got what you need and deserve! Enjoy!

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