Reviews
IT WAS A GREAT EXPERIENCE FROM LOOKING AT ALL THE
IT WAS A GREAT EXPERIENCE FROM LOOKING AT ALL THE VEHICLES ON THE LOT TO DRIVING IT OFF THE LOT. KEN GANLEY LINCOLN HAS GREAT SALESMEN TO CUSTOMER SERVICE.
IT WAS A GREAT EXPERIENCE FROM LOOKING AT ALL THE
IT WAS A GREAT EXPERIENCE FROM LOOKING AT ALL THE VEHICLES ON THE LOT TO DRIVING IT OFF THE LOT. KEN GANLEY LINCOLN HAS GREAT SALESMEN TO CUSTOMER SERVICE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Have purchasing vehicles from Ken Ganley Lincoln for many
Have purchasing vehicles from Ken Ganley Lincoln for many years. They have always exceeded my expectations. Excellent and knowledgeable staff. Service department also excellent
Have purchasing vehicles from Ken Ganley Lincoln for many
Have purchasing vehicles from Ken Ganley Lincoln for many years. They have always exceeded my expectations. Excellent and knowledgeable staff. Service department also excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The staff at the dealership are very professional and
The staff at the dealership are very professional and thorough! I was asked all the right questions before I even asked!
The staff at the dealership are very professional and
The staff at the dealership are very professional and thorough! I was asked all the right questions before I even asked!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Heather was fantastic and helped us in so many ways,,
Heather was fantastic and helped us in so many ways,, your mechanics were awesome also,, the dealership gets an A+ fromus
Heather was fantastic and helped us in so many ways,,
Heather was fantastic and helped us in so many ways,, your mechanics were awesome also,, the dealership gets an A+ fromus
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! Until the next time we meet, take care!
Very good service.
Very good service. Easy to drop off, easy to pick up. Lucky it was across the street
Very good service.
Very good service. Easy to drop off, easy to pick up. Lucky it was across the street
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Outstanding.
Outstanding. I will continue to do business with Ken Ganley from now on. I wish I would have purchased previous cars from them. Love the place!
Outstanding.
Outstanding. I will continue to do business with Ken Ganley from now on. I wish I would have purchased previous cars from them. Love the place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Cynthia, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Did not provide a printed report for a wheel alignment
Did not provide a printed report for a wheel alignment before and after if they would’ve done this, it would’ve completed the job. It would’ve been excellent.
Did not provide a printed report for a wheel alignment
Did not provide a printed report for a wheel alignment before and after if they would’ve done this, it would’ve completed the job. It would’ve been excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are sorry that your experience at Ken Ganley Lincoln Middleburg Heights did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Outstanding service, professional, courtesy, very patient
Outstanding service, professional, courtesy, very patient with education of features on new lease and would not hesitate to recommend dealership
Outstanding service, professional, courtesy, very patient
Outstanding service, professional, courtesy, very patient with education of features on new lease and would not hesitate to recommend dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Hi, we appreciate your recommendation of our dealership! Please let us know if you have any additional questions about services you received and thank you again for choosing Ken Ganley Lincoln Middleburg Heights!
The facilities are first class.
The facilities are first class. The entire staff are friendly and knowledgeable. The service writers are the best I’ve ever worked with. Top shelf dealership.
The facilities are first class.
The facilities are first class. The entire staff are friendly and knowledgeable. The service writers are the best I’ve ever worked with. Top shelf dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Quality and professional with a very pleasant and
Quality and professional with a very pleasant and friendly staffing. 5 stars I would highly recommend the dealership to friends, neighbors and associates. Thank you
Quality and professional with a very pleasant and
Quality and professional with a very pleasant and friendly staffing. 5 stars I would highly recommend the dealership to friends, neighbors and associates. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mark, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!