Reviews
Disappointed.
Disappointed. I made an appointment to see and drive a specific car on their lot, which was almost 3 hours away from me. I was running a little late, and they even called to check that I was still coming when I was about an hour away. When I arrived, someone else was test driving the same car, and they ended up buying it right in front of me. It is my opinion that, since they knew I was coming, I should have had preference over a walk-in customer. They were apologetic, and the car was as advertised, but I still think this showed bad business practices. 6+ hours of my day (and a tank of gas) wasted.
Disappointed.
Disappointed. I made an appointment to see and drive a specific car on their lot, which was almost 3 hours away from me. I was running a little late, and they even called to check that I was still coming when I was about an hour away. When I arrived, someone else was test driving the same car, and they ended up buying it right in front of me. It is my opinion that, since they knew I was coming, I should have had preference over a walk-in customer. They were apologetic, and the car was as advertised, but I still think this showed bad business practices. 6+ hours of my day (and a tank of gas) wasted.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We truly value our customers, and we understand how frustrating it can be when things do not go as planned. Please know that we are looking into the the issue you mentioned. We strive to meet all of our customer's expectations. We would love the chance to make it right. If you are open to it, please feel free to reach out directly at 419-352-2553 so we can discuss a solution that will work for you. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Brian and the team make the purchase of my dream vehicle
Brian and the team make the purchase of my dream vehicle a reality his Communication was great at every point I cant believe how smooth everything went thanks to the team of professionals.my husband told them he is next .we are so happy we choose bowling green auto sales.
Brian and the team make the purchase of my dream vehicle
Brian and the team make the purchase of my dream vehicle a reality his Communication was great at every point I cant believe how smooth everything went thanks to the team of professionals.my husband told them he is next .we are so happy we choose bowling green auto sales.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! It was our pleasure to serve you and we are thrilled we were able to get you into the vehicle of your dreams. We look forward to serving you and your family again.
Our total experience with Bowling Green Auto Sales was
Our total experience with Bowling Green Auto Sales was excellent from beginning to end. We appreciated the great care in deciding on what vehicle would best fit our needs. We worked directly with Mark & Tyson. Both were professional, kind, courteous and communicated well. They definitely are a 5 star service and I would refer anyone to their dealership Thank you again!
Our total experience with Bowling Green Auto Sales was
Our total experience with Bowling Green Auto Sales was excellent from beginning to end. We appreciated the great care in deciding on what vehicle would best fit our needs. We worked directly with Mark & Tyson. Both were professional, kind, courteous and communicated well. They definitely are a 5 star service and I would refer anyone to their dealership Thank you again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! We are thrilled you had a great experience with Mark and Tyson. Thank you for choosing Bowling Green Auto Sales. We look forward to serving you again.
I had a great experience at Bowling Green Auto Sales.
I had a great experience at Bowling Green Auto Sales. Mark helped me get my car and my phone all connected and helped me learn about all the buttons in the car. He made it so easy for me.
I had a great experience at Bowling Green Auto Sales.
I had a great experience at Bowling Green Auto Sales. Mark helped me get my car and my phone all connected and helped me learn about all the buttons in the car. He made it so easy for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review. It was our pleasure to help you with your vehicle and phone. Please feel free to reach out anytime should you have any further questions. Thank you for choosing Bowling Green Auto Sales.
Thank you our goal is to make people happy not just sell a car!!
Brian knew what we were looking for in a first car for
Brian knew what we were looking for in a first car for our son and what our price point was. He went out of his way to find a car that exceeded those expectations! Our son loves his new car and the price he got it for.
Brian knew what we were looking for in a first car for
Brian knew what we were looking for in a first car for our son and what our price point was. He went out of his way to find a car that exceeded those expectations! Our son loves his new car and the price he got it for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! It was an absolute pleasure getting your son into a car that fits his budget, needs, and most importantly, one he loves. We look forward to serving you again.
Ben was professional, courteous, kind and has
Ben was professional, courteous, kind and has communicated well through this entire process. He is a wonderful salesman!
Ben was professional, courteous, kind and has
Ben was professional, courteous, kind and has communicated well through this entire process. He is a wonderful salesman!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! Most importantly, we are happy you had a experience with us at Bowling Green Auto Sales. We look forward to serving you again in the future.
Always had good customer service!
Always had good customer service!! Vehicles look clean and nice. Sales people aren't pushy
Always had good customer service!
Always had good customer service!! Vehicles look clean and nice. Sales people aren't pushy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! We are happy you had a positive experience with us and are looking forward to serving you again in the future.
Neal Gardner made the buying experience efficient, honest
Neal Gardner made the buying experience efficient, honest and pleasant, offering a fair price on a quality product.
Neal Gardner made the buying experience efficient, honest
Neal Gardner made the buying experience efficient, honest and pleasant, offering a fair price on a quality product.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review! We are thrilled you had an exceptional car buying experience.
Bowling Green Auto Sales was so easy to work with; the
Bowling Green Auto Sales was so easy to work with; the total experience from beginning to end was great! No high pressure sale, very laid back environment, they just made everything so easy and enjoyable. They are like no other used car dealership that I've ever been to and I honestly will never go to any other dealership to buy a used car again! I'm telling all of my friends and family that need a used car to go to Bowling Green Used Auto Sales!
Bowling Green Auto Sales was so easy to work with; the
Bowling Green Auto Sales was so easy to work with; the total experience from beginning to end was great! No high pressure sale, very laid back environment, they just made everything so easy and enjoyable. They are like no other used car dealership that I've ever been to and I honestly will never go to any other dealership to buy a used car again! I'm telling all of my friends and family that need a used car to go to Bowling Green Used Auto Sales!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review! We are so happy you had a great experience with us. Thank you for your referrals. We are looking forwarding to serving you, your friends, and family!
Was hands down the fastest and easiest car buying
Was hands down the fastest and easiest car buying experience we’ve ever had! Simply stopped to look (after talking and window shopping for a couple years now) and ended up driving home the exact vehicle we were looking for at a price that was more than fair and a couple thousand less than competitors, in less than an hour and a half (including our test drive!) Absolutely no pressure, no games, no tricks- exactly how businesses should operate, especially when people are making big decisions like car buying. WaWill absolutely be back for any future car purchases and cannot sing their praises enough!! Neil and Greg absolutely crushed it! Thank you!
Was hands down the fastest and easiest car buying
Was hands down the fastest and easiest car buying experience we’ve ever had! Simply stopped to look (after talking and window shopping for a couple years now) and ended up driving home the exact vehicle we were looking for at a price that was more than fair and a couple thousand less than competitors, in less than an hour and a half (including our test drive!) Absolutely no pressure, no games, no tricks- exactly how businesses should operate, especially when people are making big decisions like car buying. WaWill absolutely be back for any future car purchases and cannot sing their praises enough!! Neil and Greg absolutely crushed it! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, thank you for your great review. We are thrilled you had a great experience with us. We look forward to serving you again.