Mercedes-Benz Of Bedford

There are 2 parts to my review ... first the Certified Pre-Owned (CPO) process. They missed quite a few things that I think should have been caught so... I was disappointed with the preparation of the car. I paid extra to get the CPO accreditation as compared to buying it from a wholesaler or an individual. But I expected better than what I got. That said, the Customer Service was OUTSTANDING. From salesman (Ali) to Finance Person (Sarina) to Trainer (Skylar), I couldn't have asked for better, more involved and caring people. Especially Skylar who has actually followed up with me by email to make sure I am comfortable with the technology in this car. She is a real gem.

My new rep, Ali, has been most helpful in my ongoing purchase of a 2019 Mercedes S 63 AMG Coupe. Although they did not have one to take a test drive,... he kindly found one at another dealership. I hope to make my purchase with him and the Bedford Mercedes Dealership once the pricelist for 2019 becomes available.

I was given first class treatment with my new certified pre-owned C 300 Mercedes, thanks to David and Skylar. I will definitely Recommend you guys to... my friends and relatives. Thanks!!

My experience with the salesman was very helpful. He was very knowledgeable and courteous. I'm now working on my down payment. My mind is set on that... vehicle.

Dave Klausner and Skylar were simply the best! Dave made the buying process a breeze! He’s awesome! Skylar is a gem! She helped us with all the... bells and whistles of our new vehicle. Skylar and Dave are true assets to Mercedes Benz of Bedford!

Problem was taken care of while I waited. Staff was on top of the problem and fixed correctly the first visit. Great job. David S. was the writer and handled... everything .

Bought my 4th Mercedes from David Klausner at this dealership. David is a true professional and I was extremely happy with the sales experience. When... I went to pick the car up,Ms Skylar Starks explained every detail of the SL 400 and made sure I was very comfortable before I drove away with how the car worked. Would recommend David Klausner and Skylar Starks highly.

The whole process of purchasing a vehicle, from our salesman, Dave, to Sarina in financing, to the vehicle Concierge, Skylar, was a very positive experience.... Everyone we encountered was pleasant and very helpful. All our questions and concerns were addressed, and we left the dealer commenting on what a stress-free experience we had.

This place is amazing! From the moment we walked in, we were treated with stellar customer service. Our salesman Dave and Finance manager Orlando, stayed... hours after close to finish us up, they could’ve sent us home as there was a Cavs game on and EVERYBODY wanted to watch it. They even gave us a top notch loaner until our car was ready. Skyler has been a great help too! She makes herself available to answer any questions we have. I will surely be a repeat customer. I really appreciate them working with us. I am very happy with my purchase and I would recommend them to anyone looking to purchase a quality, luxury vehicle.

A great dealership. Skylar and Sanford were very helpful in providing information and service. I look forward to becoming a regular customer for the... servicing of my vehicle.