Reviews
The dealer displays courtesy and professionalism.
The dealer displays courtesy and professionalism. The dealer was was helpful and patient with me in showing me how to operate my new electric car. I felt welcome and relaxed with the people who assisted me..
The dealer displays courtesy and professionalism.
The dealer displays courtesy and professionalism. The dealer was was helpful and patient with me in showing me how to operate my new electric car. I felt welcome and relaxed with the people who assisted me..
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We're glad to hear about your positive experience with our team at Mercedes-Benz of Bedford. Enjoy driving your new electric car!
Dave Silver and his team are the best!
Dave Silver and his team are the best! The only reason I go to Mercedes!
Dave Silver and his team are the best!
Dave Silver and his team are the best! The only reason I go to Mercedes!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your support of Mercedes-Benz of Bedford and our team. Thank you for sharing.
Shannon Leffler was great to deal with, unfortunately the
Shannon Leffler was great to deal with, unfortunately the Corvette I was interested in sold.
Shannon Leffler was great to deal with, unfortunately the
Shannon Leffler was great to deal with, unfortunately the Corvette I was interested in sold.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We're glad our team was helpful, and we hope to assist you with other options soon.
Everyone in the service department bent over backwards to
Everyone in the service department bent over backwards to listen to my problem and went over the car two or three times. I was happy with the level of concern they showed me. In the end, they concluded that my run flat tires were the cause of a vibration between 60 and 75 mph. I was assured my suspension, etc is 100% ok. I am going to non run flat tires for a better ride. I really felt I was treated fairly and respectively, even with my multiple recurring complaint.
Everyone in the service department bent over backwards to
Everyone in the service department bent over backwards to listen to my problem and went over the car two or three times. I was happy with the level of concern they showed me. In the end, they concluded that my run flat tires were the cause of a vibration between 60 and 75 mph. I was assured my suspension, etc is 100% ok. I am going to non run flat tires for a better ride. I really felt I was treated fairly and respectively, even with my multiple recurring complaint.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I found my service attendant to be courteous polite and
I found my service attendant to be courteous polite and knowledgeable Her decorum made my experience the best. I appreciate her professionalism.
I found my service attendant to be courteous polite and
I found my service attendant to be courteous polite and knowledgeable Her decorum made my experience the best. I appreciate her professionalism.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly staff clean environment.
Friendly staff clean environment. Getting my loaner car only took a few minutes.,I was able to make it to work on time
Friendly staff clean environment.
Friendly staff clean environment. Getting my loaner car only took a few minutes.,I was able to make it to work on time
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad you had a smooth and efficient experience with our loaner car service. Your feedback is valuable to us, and we look forward to welcoming you again at Mercedes-Benz of Bedford.
Excellent service at Mercedes-Benz of Bedford.
Excellent service at Mercedes-Benz of Bedford. Special thanks to Cameron for his outstanding help and coordination!
Excellent service at Mercedes-Benz of Bedford.
Excellent service at Mercedes-Benz of Bedford. Special thanks to Cameron for his outstanding help and coordination!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your feedback. We’re glad you found our service helpful during your visit to Mercedes-Benz of Bedford.
Summer and Dain were knowledgeable and extremely patient
Summer and Dain were knowledgeable and extremely patient throughout the entire process despite a few hiccups along the way.
Summer and Dain were knowledgeable and extremely patient
Summer and Dain were knowledgeable and extremely patient throughout the entire process despite a few hiccups along the way.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that our team could assist you with patience and expertise. Thank you for your kind words about Mercedes-Benz of Bedford.
Service is preformed on time and with no surprises
Service is preformed on time and with no surprises Price as advertised is the price charged Facility is comfortable if waiting is required
Service is preformed on time and with no surprises
Service is preformed on time and with no surprises Price as advertised is the price charged Facility is comfortable if waiting is required
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for giving us a high rating. Your satisfaction with our service and facilities means a lot to Mercedes-Benz of Bedford. Wishing you well on the road ahead.
Techs and service rep were responsive, explained work
Techs and service rep were responsive, explained work being performed, checked in, and got me out ahead of the original time estimate. They offer a video inspection which also reports tire and brake pad wear to customers, which is a nice bonus.
Techs and service rep were responsive, explained work
Techs and service rep were responsive, explained work being performed, checked in, and got me out ahead of the original time estimate. They offer a video inspection which also reports tire and brake pad wear to customers, which is a nice bonus.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you appreciated our responsive service and the video inspection feature. At Mercedes-Benz of Bedford, we strive to provide valuable experiences for customers like yourself.