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Max Platt Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (62 reviews)
Visit Max Platt Ford Lincoln
Sales hours: 8:00am to 2:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–2:00pm Closed
Sunday Closed Closed

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New (260) 233-0578 (260) 233-0578
Used (260) 233-0581 (260) 233-0581
Service (260) 233-0580 (260) 233-0580

Inventory

See all 41 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2017.
Max Platt has been in business since 1973 and acquiring the Lincoln brand in 1976. As a local business we strive to show our customers the difference in a hometown dealership. Max Platt has been awarded the 2016 Kendallville Area Chamber Business of the Year and the 2016 & 2019 Ford President's Award.
Max Platt Ford-Lincoln values customer service and all of their customers.

Service center

Phone number (260) 233-0580

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (62 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Max Platt Ford Lincoln from DealerRater.

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Lucas is top notch.

Lucas is top notch. We really appreciate the people and the prices here at Max Platt!!

Lucas is top notch.

Lucas is top notch. We really appreciate the people and the prices here at Max Platt!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I had a very good experience with Max Platt. Lucas was...

I had a very good experience with Max Platt. Lucas was super helpful staying after hours to accommodate my schedule to make sure I had the best experience. Very happy.

I had a very good experience with Max Platt. Lucas was...

I had a very good experience with Max Platt. Lucas was super helpful staying after hours to accommodate my schedule to make sure I had the best experience. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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2020 Explorer

The experience of getting my new 2020 Explorer could not have been better. Much time and energy was put into finding exactly what I wanted in terms of features and color and the buying process was unmatched. I highly recommend this dealer to any one looking for a seamless and transparent vehicle shopping experience!

2020 Explorer

The experience of getting my new 2020 Explorer could not have been better. Much time and energy was put into finding exactly what I wanted in terms of features and color and the buying process was unmatched. I highly recommend this dealer to any one looking for a seamless and transparent vehicle shopping experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a used truck

I purchased a used 2008 ram 3500 diesel truck from them at a great price. I worked with Robin and she was fantastic. Highly recommend working with her.

Purchased a used truck

I purchased a used 2008 ram 3500 diesel truck from them at a great price. I worked with Robin and she was fantastic. Highly recommend working with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My family bought a used Buick Enclave for about Eight...

My family bought a used Buick Enclave for about Eight thousand dollars which was a lot of money for us. Within the first week it had mechanical issues that cost us a thousand dollars and two weeks later it finally just died. We didn't drive the vehicle a thousand miles. We called Max Platt and let them know, after being on hold for thirty minutes we were told us "sorry about your luck." The only response we got since then is when leaving a negative review here, which goes to show you they only care how they look, not if they actually take care of there customers. Buying this car was huge for us we finally had a chance to be a two vehicle house. We saved for a while. And thought if we bought from a dealership their is no way they'd take advantage of us. We were wrong. Do yourself a favor and stay away.

My family bought a used Buick Enclave for about Eight...

My family bought a used Buick Enclave for about Eight thousand dollars which was a lot of money for us. Within the first week it had mechanical issues that cost us a thousand dollars and two weeks later it finally just died. We didn't drive the vehicle a thousand miles. We called Max Platt and let them know, after being on hold for thirty minutes we were told us "sorry about your luck." The only response we got since then is when leaving a negative review here, which goes to show you they only care how they look, not if they actually take care of there customers. Buying this car was huge for us we finally had a chance to be a two vehicle house. We saved for a while. And thought if we bought from a dealership their is no way they'd take advantage of us. We were wrong. Do yourself a favor and stay away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
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Great experience!

This has been one of the best dealerships I have visited. Lucas did a great job working with me on the purchase of my 2008 Ford Fusion! Also got to work with Nicki and Jeff for a great car buying experience! Will definitely recommend this place to family, friends, co-workers! Thank you!

Great experience!

This has been one of the best dealerships I have visited. Lucas did a great job working with me on the purchase of my 2008 Ford Fusion! Also got to work with Nicki and Jeff for a great car buying experience! Will definitely recommend this place to family, friends, co-workers! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great People!

Lucas and Jeff were great to deal with! I will take my business there in the future, and will highly recommend them to anyone! Hands down one of the best experiences.

Great People!

Lucas and Jeff were great to deal with! I will take my business there in the future, and will highly recommend them to anyone! Hands down one of the best experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding personalized service!!

David Dressler worked with us on the purchase of our new truck. Very professional, honest and all with personalized service. He worked quickly to find the truck I wanted and got it for me to pick up within a few days. Very happy customer!!

Outstanding personalized service!!

David Dressler worked with us on the purchase of our new truck. Very professional, honest and all with personalized service. He worked quickly to find the truck I wanted and got it for me to pick up within a few days. Very happy customer!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great experience!

Fantastic team! Got what I need right away from another dealer and exactly what I wanted to a a T. Will definitly shop here again.

Great experience!

Fantastic team! Got what I need right away from another dealer and exactly what I wanted to a a T. Will definitly shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience!

Very happy with my new car! It’s great to buy from someone who I can trust. David showed me everything I needed to know about my vehicle.

Great experience!

Very happy with my new car! It’s great to buy from someone who I can trust. David showed me everything I needed to know about my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
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