McCormick Motors Inc

(5.0) 34 reviews

Dealer on Cars.com since September 2007

Currently in stock!

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New Used Service

Today's Hours

Sales 7:30 AM - 8:00 PM
Service 7:30 AM - 7:30 PM
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 8:00 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
Mon 7:30 AM - 7:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat Closed
Sun Closed

Reviews

5.0
34 lifetime reviews.
  • Highly Recommend!
    April 19, 2015

    I was in the market for a used truck and couldn't find the vehicle I wanted with a dealership willing to work with me in the Detroit/Ann Arbor area. I... expanded my search area and found the vehicle at McCormick Motors in Indiana. I emailed Tom about the truck and had a very prompt, no games reply. With the help of Tom, we went from first contact to delivery in less than 24 hours. I have purchased 7 vehicles from 7 different dealerships in the last few years, but this buying experience was the most simple of all of them. It's also very nice to see that there are no additional dealer doc, financing, etc.. fees that arise when doing paperwork. Tom even went as far as to cover the bill to replace a part that I had noticed was non-functional, even though he already had made the deal! Very please with McCormick Motors - definitely worth the drive to have the vehicle that I wanted, and a sales department that doesn't play games.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • By far the best dealer to buy from
    February 25, 2017

    This is our second vehicle purchase from McCormick. Tom goes out of his way to ensure you're happy with your purchase. With both vehicles we took up t...o three weeks to research everything before putting any money down. At no time were we ever pressured to buy it immediately. Tom stayed in contact for any questions we had and made sure all of our questions were answered thoroughly, even if it meant having the service department look it over. While we only dealt with Tom directly for the purchase, we did also chat with other staff including the two owners and they were all incredibly easy to talk to. We've found our permanent dealership.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Experience
    February 24, 2017

    Drove two hours to buy at a truck from them! Great service!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

5.0

6 lifetime reviews of the Service Department.

  • Service Department
    February 19, 2015

    Very good service department! Bring you auto here for service if you want to be treated fair and have quality work done to your auto! Mechanics listen... to you very well and go out of their way to repair what needs fixed and no overcharging!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Stay Away!!!!
    February 21, 2013

    I purchased a used car from this dealer. I should have known that when I went to test drive it and the battery was dead I should have walked away. The...y replaced the battery and told me everything was fine. Now, my vehicle battery dies repeatedly. I have returned to the dealership numerous times to correct the problem and have gotten excuse after excuse. First, they told me it was my radio. They told me I had to unplug the radio and could not have a radio in it. Why? This is the radio that came with the vehicle. Next, the rebuilt the radio. That did not solve the problem either. STAY AWAY!!!!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dear Frustrated: We are very sorry for the electrical issues that you are having with your 2004 Van. McCormick Motors stands by all our used vehicle...s and we will do our best to get this issue resolved. Electrical issues can be difficult to trace down the battery goes dead after 2-3 weeks of no use and sitting in the garage. To appropriately diagnose your concern we must duplicate the problem which could take 2-3 weeks of not driving the van. We have provided you with a 2011 SUV to drive at NO COST to you while we resolve this issue. Once again we are sorry that you are frustrated but we feel that we are doing everything that we can to make it right. Please contact us directly with any other concerns that we may have not addressed and I assure you that we will take great care of you as we do with all of our customers.


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Service Pricing

    Tire Rotation

    Complimentary

    New Brake Pads/Shoes (Front)

    $99.95 and up*

    New Battery

    $99.95

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since September 2007

McCormick Motors is dedicated to serving the commercial and retail customer alike. We are a member of the National Automobile Dealers Association (NADA), the National Truck Equipment Association (NTEA) and the American Truck Dealers (ATD), leading advocates for issues related to the automotive and trucking industries.

We listen to our customers to ensure complete satisfaction by understanding their needs and exceeding their expectations.

We strive for the highest quality in everything we do. Providing quality products and service is our first priority. Good enough never is.

"We demonstrate a commitment to honesty and trustworthiness. We take personal responsibility for our actions."
McCormick Motors Inc
1255 West Market Street Nappanee, IN 46550
New (574) 285-4057
Used (574) 285-4062
Service (574) 285-4264
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