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Ken Ganley Ford Parma

(3,883 reviews)
Visit Ken Ganley Ford Parma
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award

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New (866) 454-6839 (866) 454-6839
Used (866) 455-9733 (866) 455-9733
Service (866) 463-7213 (866) 463-7213

Inventory

See all 237 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2007.

Service center

Phone number (866) 463-7213

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(3,883 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Ford Parma from DealerRater.

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Bolaji was great did not pressure me answered all of

Bolaji was great did not pressure me answered all of my questions austin was very helpfull everyone there was very friendly

Bolaji was great did not pressure me answered all of

Bolaji was great did not pressure me answered all of my questions austin was very helpfull everyone there was very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Salesman was really nice.

Salesman was really nice. No high pressure tactics. Overall it was a good car buying experience.

Salesman was really nice.

Salesman was really nice. No high pressure tactics. Overall it was a good car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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I would give a better rating, but I had some issues with

I would give a better rating, but I had some issues with the service department.

I would give a better rating, but I had some issues with

I would give a better rating, but I had some issues with the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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It was a great experience nice staff very professional

It was a great experience nice staff very professional customer service thank you they are great

It was a great experience nice staff very professional

It was a great experience nice staff very professional customer service thank you they are great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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Great service and especially Dave my main contact.

Great service and especially Dave my main contact. Always polite and professional. Thanks Ganley Ford.

Great service and especially Dave my main contact.

Great service and especially Dave my main contact. Always polite and professional. Thanks Ganley Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

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Great service and knowledgeable.

Great service and knowledgeable. Had my car in and out in an emergency situation. Great turnaround and service

Great service and knowledgeable.

Great service and knowledgeable. Had my car in and out in an emergency situation. Great turnaround and service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

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Great service highly recommended.

Great service highly recommended. Very fast and efficient too. Excellent work Ken Ganley Ford Does

Great service highly recommended.

Great service highly recommended. Very fast and efficient too. Excellent work Ken Ganley Ford Does

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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Another dealer(AutoNation Westlake) had my truck for 19

Another dealer(AutoNation Westlake) had my truck for 19 days trying to figure out the problem with my collision assist camera. I demanded my truck back and took it to Ken Ganley's service department. They had the problem accessed and fixed in under 2 hours!

Another dealer(AutoNation Westlake) had my truck for 19

Another dealer(AutoNation Westlake) had my truck for 19 days trying to figure out the problem with my collision assist camera. I demanded my truck back and took it to Ken Ganley's service department. They had the problem accessed and fixed in under 2 hours!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

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Dave Moga the service advisor was very helpful about what

Dave Moga the service advisor was very helpful about what our vehicle was in for Tuesday

Dave Moga the service advisor was very helpful about what

Dave Moga the service advisor was very helpful about what our vehicle was in for Tuesday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

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I was stuck in a situation where I needed quick response

I was stuck in a situation where I needed quick response and Ken ganley came in and helped

I was stuck in a situation where I needed quick response

I was stuck in a situation where I needed quick response and Ken ganley came in and helped

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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