Reviews
They were very helpful and very prompt.
They were very helpful and very prompt. Service was completed in a timely manor. Highly recommend!
They were very helpful and very prompt.
They were very helpful and very prompt. Service was completed in a timely manor. Highly recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
People were knowledgeable, helpful and courteous.
People were knowledgeable, helpful and courteous. If someone didn’t know the answer to a question they would get up and find the answer, or someone who explained it.
People were knowledgeable, helpful and courteous.
People were knowledgeable, helpful and courteous. If someone didn’t know the answer to a question they would get up and find the answer, or someone who explained it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Thanks for the excellent service Dave Moga and Aaron
Thanks for the excellent service Dave Moga and Aaron Roob !! And for having the Bronco delivered
Thanks for the excellent service Dave Moga and Aaron
Thanks for the excellent service Dave Moga and Aaron Roob !! And for having the Bronco delivered
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.
I am EXTREMELY SATISFIED with the service of my Focus on
I am EXTREMELY SATISFIED with the service of my Focus on 6/20/25. The pickup & delivery was so convenient, and all items were taken care of. I'm also happy to have the passenger door fixed so it no longer sticks. (Another auto service garage couldn't figure out what was wrong with it.) Very pleased with your pleasant and knowledgeable team too!
I am EXTREMELY SATISFIED with the service of my Focus on
I am EXTREMELY SATISFIED with the service of my Focus on 6/20/25. The pickup & delivery was so convenient, and all items were taken care of. I'm also happy to have the passenger door fixed so it no longer sticks. (Another auto service garage couldn't figure out what was wrong with it.) Very pleased with your pleasant and knowledgeable team too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Bolaji was greet would recmmend him and ganley fordvwry
Bolaji was greet would recmmend him and ganley fordvwry happy john was great to very happy with service
Bolaji was greet would recmmend him and ganley fordvwry
Bolaji was greet would recmmend him and ganley fordvwry happy john was great to very happy with service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Matt Raddeff was exceptional - process was quick, easy
Matt Raddeff was exceptional - process was quick, easy and efficient. Will definitely be coming back.
Matt Raddeff was exceptional - process was quick, easy
Matt Raddeff was exceptional - process was quick, easy and efficient. Will definitely be coming back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.
Work was done in a timely manner Have nothing else to say
Work was done in a timely manner Have nothing else to say I'm done I'm done
Work was done in a timely manner Have nothing else to say
Work was done in a timely manner Have nothing else to say I'm done I'm done
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- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Dylan and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.
They always take care of my issues and do a great job.
They always take care of my issues and do a great job. Appreciate the work.
They always take care of my issues and do a great job.
They always take care of my issues and do a great job. Appreciate the work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!
Yes the people treated us but utmost respect and the
Yes the people treated us but utmost respect and the service was really well thank you
Yes the people treated us but utmost respect and the
Yes the people treated us but utmost respect and the service was really well thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!
They contacted me to schedule my first service.
They contacted me to schedule my first service. I arrived early, they explained if the next. Service went as planned, no surprises. What else can you ask of a dealer. They made me feel welcome and they appreciated my business. Thanks for making me feel wanted!
They contacted me to schedule my first service.
They contacted me to schedule my first service. I arrived early, they explained if the next. Service went as planned, no surprises. What else can you ask of a dealer. They made me feel welcome and they appreciated my business. Thanks for making me feel wanted!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!