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Ken Ganley Ford Parma

(3,865 reviews)
Visit Ken Ganley Ford Parma
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award

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New (866) 454-6839 (866) 454-6839
Used (866) 455-9733 (866) 455-9733
Service (866) 463-7213 (866) 463-7213

Inventory

See all 234 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since April 2007.

Service center

Phone number (866) 463-7213

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(3,865 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Ford Parma from DealerRater.

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Fernando is a Very professional salesman.

Fernando is a Very professional salesman. He is knowledgeable and courteous Not pushy. He responded to my call quickly. We would certainly recommend him.

Fernando is a Very professional salesman.

Fernando is a Very professional salesman. He is knowledgeable and courteous Not pushy. He responded to my call quickly. We would certainly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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Amazing to work with.

Amazing to work with. Got me into a car fast and easy. Was a pleasure

Amazing to work with.

Amazing to work with. Got me into a car fast and easy. Was a pleasure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

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We had a great experience with both Mark and Nick.

We had a great experience with both Mark and Nick. Both were incredibly efficient, pleasant and helpful.

We had a great experience with both Mark and Nick.

We had a great experience with both Mark and Nick. Both were incredibly efficient, pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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Nick and Mark were the easiest going people at the

Nick and Mark were the easiest going people at the dealership and want to get you in a good car. Hard workers and want to make sure you are getting a good deal

Nick and Mark were the easiest going people at the

Nick and Mark were the easiest going people at the dealership and want to get you in a good car. Hard workers and want to make sure you are getting a good deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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I was amazed at what an exceptional car buying experience

I was amazed at what an exceptional car buying experience it was. Austin went out of his way to make me comfortable and answer all my questions. The entire staff here are fantastic to do business with. Thank you for getting me into a car so well equipped and affordable!

I was amazed at what an exceptional car buying experience

I was amazed at what an exceptional car buying experience it was. Austin went out of his way to make me comfortable and answer all my questions. The entire staff here are fantastic to do business with. Thank you for getting me into a car so well equipped and affordable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Dan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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The service we get at he dealership is what brings us

The service we get at he dealership is what brings us back. Our sales man BUBBA is always available for answer to questions and is willing to help. Service is very good when we bring the car in for service.

The service we get at he dealership is what brings us

The service we get at he dealership is what brings us back. Our sales man BUBBA is always available for answer to questions and is willing to help. Service is very good when we bring the car in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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The service and work is very good and we remain repeat

The service and work is very good and we remain repeat customers including our most recent lease of an Escape

The service and work is very good and we remain repeat

The service and work is very good and we remain repeat customers including our most recent lease of an Escape

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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The works was done is a timely and orderly fashion.

The works was done is a timely and orderly fashion. Dylan was really on top of his game.. thanks again

The works was done is a timely and orderly fashion.

The works was done is a timely and orderly fashion. Dylan was really on top of his game.. thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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Everyone there was super helpful, professional and

Everyone there was super helpful, professional and knowledgeable. Thank you Austin, for taking care of me and getting me into a really nice Bronco Sport.

Everyone there was super helpful, professional and

Everyone there was super helpful, professional and knowledgeable. Thank you Austin, for taking care of me and getting me into a really nice Bronco Sport.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Dan, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Excelentes vendedores voy a regresar al dealer me

Excelentes vendedores voy a regresar al dealer me brindaron mucha confianza en la compra de mi nuevo vehículo !

Excelentes vendedores voy a regresar al dealer me

Excelentes vendedores voy a regresar al dealer me brindaron mucha confianza en la compra de mi nuevo vehículo !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Dealer response

Hola Jhon, ¡nos alegra mucho haberte brindado una experiencia positiva! Si hay algo más que podamos hacer por ti, no dudes en avisarnos. ¡Estaremos encantados de ayudarte!

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