Reviews
Great customer service.
Great customer service., it was our first time there and Dave took care of us.
Great customer service.
Great customer service., it was our first time there and Dave took care of us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dave delivered such a great experience!
This would be the dealership I would go to for any Ford I
This would be the dealership I would go to for any Ford I purchase. Extremely professional and great service.
This would be the dealership I would go to for any Ford I
This would be the dealership I would go to for any Ford I purchase. Extremely professional and great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business, Kimberly, and look forward to your next visit.
The person handling my initial visit was very
The person handling my initial visit was very professional yet friendly and extremely thorough. He ensured I received all the things that I was due to receive in my care plan The waiting room was comfortable. The coffee machine was amazing!! And the wait was short as promised. They washed my vehicle as well. It was a pleasure doing business there. It was my first time there since Liberty closed the service department. I look forward to my next routine visit
The person handling my initial visit was very
The person handling my initial visit was very professional yet friendly and extremely thorough. He ensured I received all the things that I was due to receive in my care plan The waiting room was comfortable. The coffee machine was amazing!! And the wait was short as promised. They washed my vehicle as well. It was a pleasure doing business there. It was my first time there since Liberty closed the service department. I look forward to my next routine visit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terry, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.
The dealership was organized and made the car buying
The dealership was organized and made the car buying process very easy. Mike was great to work with!
The dealership was organized and made the car buying
The dealership was organized and made the car buying process very easy. Mike was great to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Hi Carly: Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.
They don't play games and are willing to make a decent
They don't play games and are willing to make a decent deal even if you are difficult.
They don't play games and are willing to make a decent
They don't play games and are willing to make a decent deal even if you are difficult.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out, Joshua. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!
I had some issues and they were able to make it work
I had some issues and they were able to make it work thank you very much
I had some issues and they were able to make it work
I had some issues and they were able to make it work thank you very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian, Thanks for sharing about your experience with Ken Ganley Ford Parma. Kenneth and our team appreciate your business and hope to see you again soon!
Wonderful opportunity and experience from top tier sales
Wonderful opportunity and experience from top tier sales professionals!!! CJ was so kind and helpful with returning my rental to enterprise! I love my purchase!!!!!😆😁😁🤣
Wonderful opportunity and experience from top tier sales
Wonderful opportunity and experience from top tier sales professionals!!! CJ was so kind and helpful with returning my rental to enterprise! I love my purchase!!!!!😆😁😁🤣
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
George, Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that CJ was able to assist you and that you had such a positive experience.
Mark did a great job with me & Herbert.
Mark did a great job with me & Herbert. He found the right vehicle that fit our needs. We love our 2022 Ford Escape. Will recommend Mark & Ken Ganley Ford Parma!
Mark did a great job with me & Herbert.
Mark did a great job with me & Herbert. He found the right vehicle that fit our needs. We love our 2022 Ford Escape. Will recommend Mark & Ken Ganley Ford Parma!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words Mark, and for taking the time to leave us this wonderful feedback!
Cool salesman, very laid back, not pushy.
Cool salesman, very laid back, not pushy. Willing to work with you with your preferences and options
Cool salesman, very laid back, not pushy.
Cool salesman, very laid back, not pushy. Willing to work with you with your preferences and options
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review, Michael! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Going on 2 months and still waiting for my truck to
Going on 2 months and still waiting for my truck to finish with recalls. Bought it December 19th
Going on 2 months and still waiting for my truck to
Going on 2 months and still waiting for my truck to finish with recalls. Bought it December 19th
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car