Reviews
They listen to my concerns about the issues I was having
They listen to my concerns about the issues I was having with the transmission on my truck.
They listen to my concerns about the issues I was having
They listen to my concerns about the issues I was having with the transmission on my truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.
Ken Ganley Parma is great!
Ken Ganley Parma is great!! Always a pleasure to go there and get my car worked on. From the service department to sales, they always get everything you need done and do an awesome job!
Ken Ganley Parma is great!
Ken Ganley Parma is great!! Always a pleasure to go there and get my car worked on. From the service department to sales, they always get everything you need done and do an awesome job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
15 words?
15 words? Only need one, jerk treated me like I was bothering him very pushy all together my experience sucked not how a dealership should run
15 words?
15 words? Only need one, jerk treated me like I was bothering him very pushy all together my experience sucked not how a dealership should run
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Did not follow-up when problem was not resolved.
Did not follow-up when problem was not resolved. Will probably take vehicle to another dealership or repair shop to hopefully get answers.
Did not follow-up when problem was not resolved.
Did not follow-up when problem was not resolved. Will probably take vehicle to another dealership or repair shop to hopefully get answers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dylan has been very engaged in attempting to resolve
Dylan has been very engaged in attempting to resolve pending issues with my truck repair work.
Dylan has been very engaged in attempting to resolve
Dylan has been very engaged in attempting to resolve pending issues with my truck repair work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service!
Great service! Clean shop excel communication will be back very clean windows. Man with the hat cleans well
Great service!
Great service! Clean shop excel communication will be back very clean windows. Man with the hat cleans well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!
I've experienced fast repair time and exceptional
I've experienced fast repair time and exceptional customer service. Everyone from the sales staff to the service department is friendly and knowledgeable.
I've experienced fast repair time and exceptional
I've experienced fast repair time and exceptional customer service. Everyone from the sales staff to the service department is friendly and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!
Ariel was very helpful in the service of my Ford
Ariel was very helpful in the service of my Ford explorer. I’m highly satisfied with my service and was happy it was don’t within a reasonable amount of time.
Ariel was very helpful in the service of my Ford
Ariel was very helpful in the service of my Ford explorer. I’m highly satisfied with my service and was happy it was don’t within a reasonable amount of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership was fast went in for a quick oil change
This dealership was fast went in for a quick oil change and they got it done and inspected everything on my truck no complaints
This dealership was fast went in for a quick oil change
This dealership was fast went in for a quick oil change and they got it done and inspected everything on my truck no complaints
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!
Fast friendly service Comfortable waiting area After
Fast friendly service Comfortable waiting area After service was completed, all the chairs was explained
Fast friendly service Comfortable waiting area After
Fast friendly service Comfortable waiting area After service was completed, all the chairs was explained
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!